Get AT&T Services |
Get AT&T Services | Call 1-888-989-5270
Get AT&T Services |
Get AT&T Services | Call 1-888-989-5270
48% of Texas ALL HOME CONNECTIONS customers choose AT&T Internet speeds between 50 and 100 Mbps.
Limited availability in select areas. May not be available in your area. Call to see if you qualify.
Order AT&T Internet NowCall 1-888-989-5270
† Percentage is based on the number of AT&T Internet sales made with ALL HOME CONNECTIONS, an AT&T Authorized Retailer, between January 1, 2017 and July 31, 2018 and on the geographic service location provided at the time of the sale.
Admit it—when you first laid eyes on Houston, you were a little intimidated. And who can blame you? It's massive. As the largest city in Texas and the fourth largest city in the United States, there's a lot to take in, not to mention a lot going on—a hurricane can't even slow this city down. It stands to reason that outfitting your home with internet and entertainment that keeps up with your new city's pace is as crucial as weekly stops to Whataburger.
If you're fixin' to nail down an internet package, AT&T provides strong, consistent internet service that covers whatever you need, whether you're enjoying a high rise downtown, a house in the Woodlands, or an apartment in Midtown (meet you there for happy hour, yeah?) or Memorial Park. AT&T makes it easy to stream your favorite shows, or host your friends for a Texans or Rockets game (because, obviously, you have the best connection). And professional installation you schedule yourself gives you more time to explore Clutch City.
So get busy becoming a native. Join in the debate over which barbecue joint is the best (Killen's or the Brisket House? Gatlin's or Corkscrew?). Hit up the one of the biggest rodeos in the world when the Houston Livestock Show & Rodeo rolls into town. There's nothing shy about Houston—it's got a whole lot of love to give.
And hey—if both NASA and Queen Bey call it home, how bad could it really be?
Speeds Up to 100 Mbps*
when bundled, plus taxes & equip. fee
12 mo agmt, other qualifying service (min $19/mo) & combined bill req’d. $10/mo equip fee applies. Incl 1TB data/mo. $10 chrg for each add’l 50GB (up to $100/mo)†
for 12 mos when bundled, + taxes & equip fee
w/12 mo agmt, other qualifying svc (min $19/mo) & combined bill. $10/mo equip fee applies Incl 1TB data/mo. $10 chrg for each add’l 50GB (up to $100/mo)†
4G LTE data
Price is for one line
Prices after discount with AutoPay and Paperless bill. Discount starts w/in 2 bills. AT&T may temporarily slow data speeds when the network is busy.
for 12 mos plus taxes and RSN fee
w/ 24-mo. agmt & other qualifying AT&T svc (min. $30/mo). Autopay & Paperless bill req’d. Pay $74.99/mo plus taxes until discounts start. Prices higher in 2nd year.
*$19.95 ACTIVATION, EARLY TERMINATION FEES ($20/MO. FOR TV; $15/MO. FOR INTERNET) FOR EACH MONTH REMAINING ON AGMT., EQUIPMENT NON-RETURN & ADD’L FEES APPLY. Price after $10/mo. autopay & paperless bill and $10/mo. bundle discounts for up to 12 mos each. Discounts start w/in 3 bills. New approved residential customers only (equipment lease req'd). Credit card req'd. Restr’s apply.
^Limited availability in select areas. May not be available in your area. Call to see if you qualify.
Geographic and service restrictions apply to AT&T Internet services. Call to see if you qualify.
$40 Internet Offer: Price for Internet (768k-100M) for new residential customers when bundled with another qualifying AT&T service (DIRECTV, U-verse TV, AT&T TV or AT&T Phone or postpaid AT&T wireless). Prorated ETF ($180) applies if Internet is disconnected before end of 12 months. Must maintain all bundled services to receive advertised pricing. Additional Fees & Taxes: Excludes cost-recovery charges, where applicable and $10/mo equipment fee. Activ/Installation: $35 activation fee (self-install) or $99 installation (full tech install) may apply. Credit restrictions apply. Pricing subject to change. Subj. to Internet Terms of Service at att.com/internet-terms.
†Unlimited data allowance may also be purchased separately for an add’l $30/mo., or maintain a bundle of TV & Internet on a combined bill and receive unlimited internet data at no add’l charge. For more info, go to www.att.com/internet-usage
CHOICE 1-YR ALL INCLUDED PACKAGE W/ OTHER ELIG. SVC: Ends 1/20/20. Available only in the U.S. (excludes Puerto Rico and U.S.V.I.). 1st & 2nd year Pricing: $59.99 for first 12 mos. only. After 12 mos. or loss of eligibility, then prevailing rate applies (currently $110/mo for CHOICE All Included), unless cancelled or changed prior to end of the promo period. Pricing subject to change. $5/mo. autopay/paperless bill discount: Must enroll in autopay & paperless bill within 30 days of TV activation to receive bill credit starting in 1-3 bill cycles. First time credit will include all credits earned since meeting offer requirements. Must maintain autopay/paperless bill and valid email address to continue credits. No credits in 2nd year for autopay/paperless bill. $10/mo. bundle discount: Internet: Reqs new or existing svc. Excludes DSL. 12- mo. agmt req’d for new customers. Prorated ETF (up to $180) and Equipment Non-Return fees apply. Wireless: Consumers only. Sold separately. Reqs new or existing AT&T postpaid svc on elig. plan (excl. Lifeline) on a smartphone, phone or AT&T Wireless Internet device (excl. voice-only AT&T Wireless Internet). Both svcs: Eligible svc must be installed/activated w/in 30 days of TV activation and svc addresses must match to receive bill credit starting in 1-3 bill cycles. First time credit will include all credits earned since meeting offer requirements. Must maintain both qualifying svcs to continue credits. No credits in 2nd year for bundled services. Includes: CHOICE All Included TV Pkg, monthly service & equipment fees for one Genie HD DVR, and standard pro installation. Exclusions: Price excludes Regional Sports Fee of up to $8.49/mo. (which is extra & applies to CHOICE and/or MÁS ULTRA and higher Pkgs.), applicable use tax expense surcharge on retail value of installation, custom installation, equipment upgrades/add-ons (min. $99 one-time & $7/mo. monthly fees for each extra receiver/DIRECTV Ready TV/Device), and certain other add’l fees & charges. Different offers may apply for eligible multi-dwelling unit and telco customers.
DIRECTV SVC TERMS: Subject to Equipment Lease & Customer Agreements. Must maintain a min. base TV pkg of $29.99/mo. Programming, pricing, terms and conditions subject to change at any time. Some offers may not be available through all channels and in select areas. Visit directv.com/legal or call for details.
Offers may not be combined with other promotional offers on the same services and may be modified or discontinued at any time without notice. Other conditions apply to all offers.
©2019 AT&T Intellectual Property. All Rights Reserved. AT&T, Globe logo, DIRECTV, and all other DIRECTV marks contained herein are trademarks of AT&T Intellectual Property and/or AT&T affiliated companies. All other marks are the property of their respective owners.
AT&T UNLIMITED &MORESM PLAN: Monthly plan charge ($45 for single line; $75 multi-line) & monthly per-device access charges apply. Data Restrictions: For all data usage, AT&T may temporarily slow data speeds during times of network congestion. Plan is not eligible for Stream Saver. For content we can identify as video, wireless streaming speed will be slowed to a max of 1.5Mbps, Standard Definition quality (about 480p). Video speed is capped at this amount, regardless of network device is on (for example 4G LTE). Ability to stream, video resolution, and other data usage (including speed) are not guaranteed, may vary, and be aﬀected by a variety of other factors. Other restrictions apply. Tethering/mobile hotspot use prohibited (except Connected Cars). UNLIMITED TALK: Phones only. Includes calls w/in DCA. Service may be terminated for excessive roaming (see Wireless Customer Agreement at att.com/wca). Unlimited Talk to Canada and Mexico: Phones only. Includes unlimited International Long Distance (ILD) calling from DCA to Mexico and Canada. You may be charged for calls to special or premium service numbers. Calls to Other Countries: Includes ILD service that can be used to call countries other than Canada and Mexico. Per-minute pay-per-use rates apply unless you have an ILD service package. Rates subject to change w/o notice. For rates, see att.com/worldconnect. UNLIMITED TEXT: Standard Messaging – Phones only. Requires compatible device. Includes unlimited messages up to 1MB in size within DCA to more than 190 countries for text messages and 120 countries for picture & video messages. AT&T may add, change, & remove included countries at its discretion w/o notice. Messages sent through applications may incur data or other charges. See att.com/text2world for details. Advanced Messaging: Sender and recipient(s) must be AT&T postpaid wireless customers with HD Voice accounts, capable devices, have their devices turned on & be within AT&T- owned and operated DCA (excludes third-party coverage). Includes unlimited messages up to 10MB in size. Other restrictions apply & can be found at att.com/advancedmessaging.
GENERAL WIRELESS SERVICE TERMS: Subject to Wireless Customer Agreement (att.com/wca). Service is not for resale & is intended for use primarily within DCA. If AT&T does not enforce any of the terms or restrictions of its service oﬀerings, it is not a waiver of AT&T’s right to enforce those terms or restrictions. AT&T reserves the rights to enforce all terms & restrictions at any time. If AT&T determines your use of services violates any of the applicable terms or policies found in the Wireless Customer Agreement, we may in our sole discretion suspend, modify, terminate or restrict your service. Coverage: Coverage map shows high level approximation of areas included in and out of plan. For the most current coverage info for your area, check wireless.att.com/coverageviewer. Coverage may include areas that are served by unaﬃliated carriers & not on AT&T’s owned and operated network (oﬀ-net). Coverage is subject to change without notice.Network Management: All AT&T service is subject to AT&T network management policies. See att.com/broadbandinfo for details. Off-Net Usage: International and domestic off-net (roaming) data usage may be at 2G speeds. Excessive Oﬀ-Net Usage: You get an oﬀ-net (roaming) usage allowance for each service. If you exceed the allowance, your service(s) may be restricted or terminated.Other Restrictions & Charges: Other restrictions apply & may result in service termination. If you purchased a device that requires a term commitment, an Early Termination Fee applies if you cancel service after the first 14 days & before your term ends. See att.com/equipment ETF for details on what fee may apply for your device & how the fee is prorated over time. Activation/upgrade fee per line (up to $45) & deposit may apply. Credit approval may be required. AT&T reserves the right to suspend or terminate service to your account, place any non-complying device on an appropriate plan, and/or add any other required element of a plan. Other Monthly Charges: Apply per line & may include taxes, federal/state universal service charges, Regulatory Cost Recovery Charge (up to $1.25), gross receipts surcharge, Administrative Fee, & other government assessments which are not government-required charges. Additional one-time charges may apply. See att.com/additionalcharges for more details on other charges. For full service terms and conditions visit att.com/wirelessterms.
$40 Internet Offer: Ends 12/31/19. Price for Internet 300 for new residential customers in AT&T Fiber markets when bundled with another qualifying AT&T service (TV/AT&T Phone/Wireless). Promotional pricing for first 12 months only. After 12 mos., the rate increases to $60/mo unless canceled by customer prior to end of 12 mos. Prorated ETF ($180) applies if Internet is disconnected before end of 12 mos. Must maintain bundled qualifying services with matching service address to receive advertised pricing. Additional Fees & Taxes: Excludes cost-recovery charges, where applicable, and a $10/mo equipment fee. Credit restrictions apply. Pricing subj to change. Select MDU residents, AT&T Employees/Retirees not eligible. Subj. to Internet Terms of Service at att.com/internet-terms.
Plus, get professional activation help and expert setup of your new device.
For service details and eligible areas, See details.
Same Day Delivery: Available for orders placed by 4 p.m. local time by calling the number on this page. Must purchase and activate eligible device with wireless service agreement and qualifying voice and/or data plan. Requires account holder present, at least 18 years of age with government-issued photo ID. Limited to select zip codes in Atlanta, Austin, Baltimore, Birmingham, Boston, Charlotte, Chicago, Cincinnati, Cleveland, Columbus, Dallas, Denver, Detroit, Fresno/Visalia, Greater New York, Hartford, Houston, Indianapolis, Jacksonville, Kansas City, LaFayette LA, Las Vegas, Little Rock, Los Angeles, Louisville, Memphis, Miami, Milwaukee, Minneapolis, Nashville, New Haven, New Jersey, New Orleans, Oklahoma City, Orlando, Philadelphia, Phoenix, Pittsburgh, Portland OR, Providence, Raleigh, Sacramento, Salt Lake City, San Antonio, San Diego, San Francisco, Seattle, St. Louis, Tampa, Tulsa, and Washington, DC. Other geographic and service restrictions apply. AT&T or an authorized provider will contact customer to schedule up to 60 minutes to deliver and set up eligible device. No charge to customer for AT&T Ready to Go delivery. AT&T Ready to Go delivery is non-transferable, has no cash value, and cannot be redeemed for cash or applied as payment to an AT&T account. AT&T not responsible for lost or damaged software or data. Subject to wireless service agreement. Activation/upgrade, early termination and other fees, and restrictions may apply. Offer subject to change.
$40 Internet 300 Offer: Ends 1/20/20. New residential Internet customers in eligible AT&T Fiber markets. Pricing for first 12 months only. Price requires bundle with another qualifying AT&T service (TV (Uverse or DIRECTV)/AT&T Phone/postpaid Wireless). Pricing for first 12 months only. After 12 mos., the rate increases to $60/mo unless canceled by customer prior to end of 12 months. Prorated ETF ($180) applies if Internet is disconnected before end of 12 months. Must maintain bundled qualifying services with matching service address to receive advertised pricing. Other charges: Excludes cost-recovery charges, where applicable. Credit restrictions apply. Pricing subj to change. Select MDU residents, AT&T Employees/Retirees not eligible. Subj. to Internet Terms of Service at att.com/internet-terms.
†Unlimited data allowance may also be purchased separately for an add’l $30/mo., or maintain a bundle of TV & Internet on a combined bill and receive Unlimited Internet data ($30 value) at no add’l charge. For more info, go to www.att.com/internet-usage.
††Internet speed claims represent maximum network service capability speeds. Actual customer speeds are not guaranteed and may vary based on several factors. For more information, go to www.att/com/speed101.
Offers may not be combined with other promotional offers on the same services and may be modified or discontinued at any time without notice. Other conditions apply to all offers.
Rice Village Store 6027 Kirby Drive, Houston, TX 77005
Sawyer Heights Store 1919 Taylor Street Ste. A, Houston, TX 77007
Studemont Store 920 Studemont Ste 700, Houston, TX 77007
Greater Heights Store 2802 N Shepherd Rd Ste 100, Houston, TX 77008
The Market at Uvalde Store 13630 East Freeway Suite 200, Houston, TX 77015
Northline Commons Store 4400 North Freeway Suite A-1000, Houston, TX 77022
Wayside Store 5950 Gulf Freeway Suite100, Houston, TX 77023
Memorial City Mall Store 303 Memorial City Mall K#5537, Houston, TX 77024
Town & Country Store 790 W. Sam Houston Pkwy. N. Ste. 106, Houston, TX 77024
Spring Valley Store 8412 Katy Freeway, Suite 400, Houston, TX 77024
Compaq Center Store 3773 Southwest Fwy, Houston, TX 77027
Reliant Stadium Store 7811 Main St. Ste. A, Houston, TX 77030
Almeda Store 11410 Gulf Frwy, Houston, TX 77034
Enjoy 4501 South Pinemont Dr, Houston, TX 77041
Summerwood Store 12661 W Lake Houston Pkwy Suite B, Houston, TX 77044
Wallisville Rd Store 15419 - A Wallisville Rd, Houston, TX 77049
Gessner Rd Store 1018 Gessner Rd Suite B, Houston, TX 77055
San Felipe Store 4920 San Felipe Suite B, Houston, TX 77056
Chimney Rock Store 5661 Westheimer Rd, Houston, TX 77056
Woodway Dr Store 6539 Woodway Dr, Houston, TX 77057
Lake Way Plaza Store 1052 E Nasa Pkwy Ste A, Houston, TX 77058
Dunvale Store 8350 Westheimer Rd, Houston, TX 77063
The Crossroads Store 13141 FM 1960 West Ste 100, Houston, TX 77065
Fair Store 12020 FM 1960 Rd. W Ste. 1000, Houston, TX 77065
Champions Village Shopping Center Store 5503 FM 1960 Road W, Houston, TX 77069
Willowbrook Mall Store 2000 Willowbrook Mall #1544, Houston, TX 77070
Tomball Crossing Store 22521 Tomball Parkway Ste. 105, Houston, TX 77070
Willowbrook Store 7911 FM 1960 Rd W Suite D, Houston, TX 77070
Sharpstown Store 6906 Southwest Fwy Ste 100, Houston, TX 77074
Royal Oaks Store 11805 Westheimer Rd Ste. 350, Houston, TX 77077
Eldridge Parkway Store 13341 Westheimer Rd., Houston, TX 77077
Gulfton Store 5409 Rice Avenue Suite 110, Houston, TX 77081
Copperwood Store 6595 Hwy 6 North, Houston, TX 77084
Gulfgate Store 180 Gulfgate Center, Houston, TX 77087
Cypress Point Store 348 FM 1960 Rd W, Houston, TX 77090
Greens Landing Store 10701 North Freeway, Houston, TX 77092
Hwy 290 & Mangum Rd Store 10650 Northwest Fwy, Houston, TX 77092
Fry Road Store 19959 Katy Freeway, Houston, TX 77094
Meyerland Store 232 Meyerland Plaza, Houston, TX 77096
Shepherds Square Store 2621 S Shepherd Dr 143, Houston, TX 77098
Elmsworth Store 9380 W Sam Houston Pkwy S Suite 500, Houston, TX 77099
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Tech was awesome! Always having issues with billing and being blantantly lied to about pricing not once but twice. Customer service is terrible.
I don't like the fact that it feels like AT&T tries to strong arm customers into renting a router/modem from them and they charge a $100 install fee that you have to pay for in 3 installments. Then I was told I didn't have an option but to sign up for another service that was a recurring charge unless I had to cal them and cancel even though I didn't want the service to begin with. The guy that came and installed it was great though.
Uverse was able to reschedule my appt to an earlier date that worked better for me and get it done in a timely fashion. No complaints about the service at all. Thanks
Good timing of the tech who came to install the service. Overall good experience. He helped me set up my printer wirelessly. Would definitely recommend to a friend.
Wonderful service! Had a few miscommunications, but everything was fixed and all is well now! Thank you AT&T! You rock!
The AT&T instalation tech was very punctual, professional and quick. The sales team was knowledgeable and helpful in providing the service that I wanted. Despite the fact that I am a new customer, when a problem arose the Customer Loyalty team stepped up and ensured my satisfaction. I look forward to a long and enjoyable relationship with AT&T.
The price was right for installing Internet in my Houston condo. The order I put in on the phone took place quickly. The scheduling of installation was designed to accommodate my busy work schedule. The installer was great. He had great technical skills, installed with precision work and was highly professional. Every time he stepped outside he put booties on and every time he entered my condo he took them off. Quick, clean and courteous installation. I purchased the least expensive service, so it's not rocket fast...but I can stream Netflix, etc. without a hitch. AT&T has been treating me well.
This is a complete nightmare .it was hassle after hassle for this service and I am thinking about leaving.
The service guy was knowledgeable and friendly. He had to transfer the line to fiber optics and he did it in a timely manner. Good job.
Service is good and customer service was professional and nice. Would be a 5 star but the installation process took from 9:30am till about 4pm and was not able to get rated bandwidth.
They set up my cable even though I couldn't make the meeting. Good job
Great service! We were having issues with our first internet provider for months prior to calling AT&T due to trees covering our power line. We called AT&T with anticipation that they might tell us to call the light company to remove the trees before they could set up the service, just like we were told by our current providor at the time. BUT AT&T came in and handled their business and provided us with great customer service! Thank you guys for your hard work and dedication for not only myself, but to all your customers!
The service is beyond my expectations!!
So far the internet is great!!
Recently changed from my old provider and I've loved the speed and response of AT&T. Great service!
We have used our U-Verse for a few days now and our new home and I would say that we are pleased with our service overall. The only down side to our bundled service is waiting for all the bills to catch up and the discounts that you are promised actually hit your account. We are still awaiting discounts for an iPhone purchase through AT&T from April.
The installer was great even though it took a long time due to connection issues, but he had a good attitude. It's not as fast as I would like for 24 mbps, but it's okay. My original installment date was cancelled (no reason given) and switched to another highly inconvenient day, so I was forced to make my weekend trip across the state in one day... If you know Texas, that's a lot of driving and very unsafe, so this obviously was very irritating.... On the flipside, they did remind me that they changed it several times and the installer was on time.
I finally got sevice. After 3 different techs, my sevice was turned on at my apartment on my side of the street and now my internet and tv sevice are working correctly after a week of being really slow. Thanks guys.
The installation guy was fast and nice and explained everything. I haven't had any problems at all.
It could be better, seems like I get a lot of problems
Technician was very professional and polite. He made sure everything was connected properly and answered all my questions.
Att gives good quality service
Overall ,has been a good experience. Even when I made mistakes,you took care of all thank you G
Good service,so far no problems and installation was quick.
Tremendous product. Installation was very professional and hassle free. The competition didn't even want to bother with trying to install due to a tricky service pole location. ATT tech took one look and had it installed in 30 minutes. Since installation the quality of the signal has been flawless.
Great customer service, very friendly people. Only issue is that i feel like im being forced to bundle or they will raise the price on my Wi-Fi service. It's not a deal breaker I would still recommend AT&T.
Quick and easy!
Internet is fast and u300 tv is awesome A lot of sports channels!
I really like the service but I think old customers should be given more promotions or deals.
My Service has always been great with AT&T , however the customer service is not the best, it takes too many loops to get to any questions, the aperator has very poor customer service skills, and sometimes when I request my customer service person to be In Spanish I still get someone who speaks very poor English to the point I can't understand. If it wasn't because the service itself is one of the best I wouldn't bother to contact AT&T.
I've loved ATT and had it for years. Whenever I do have an issue with my service (which is rare) it is quickly fixed and my account is always credited! Looking forward to using them for years to come!
I was having trouble with my internet that I just ordered from AT&T. Within an hour, a representative was dispatched to my home. He had trouble finding the exact location and told me that he would need to send out an outside expert as he suspected the problem was with the buried cable. About 2 hours later, the outside expert showed up. Sure enough he replaced the entire cable and checked the main neighborhood box. Since then I have had great internet speed and no trouble with my internet. They were fast and the service was excellent.
I'm please to know I have good service
Get service, amazing signal! Switched from Comcast and couldn't be happier! We love our AT&T service!!
I'm really enjoying my AT&T experience especially with my new home phone haven't had a home phone in ages but it makes a lot of convenience I really love it I love my cable and internet experience,Thank you AT&T
Installation service was fantastic, the technician is a pro! The internet speed is great and stable, that's why I choose ATT instead of Comcast!
So far so good. Everything is hooked up and running. Thanks ,
Very good service!
The process took a lot longer than I anticipated, but it was done regardless. Technician was friendly and kept me informed of the issues.
Technician, Carlos who had installed in excellence ! Service is wonderful so far. we have no question.
Helped turn on cable in a quick turn around. Guy was new but tried really hard to make sure everything was set up properly. He was very kind and apologetic he was done sooner.
Great experience! The technician Jon, was fast, efficient, & very knowledgable and answered all of our questions! So far, we are very glad we chose At&t!
I am enjoying my service and my service technician was kind enough to revisit after I experienced a glitch with my tv. He graciously made time in his schedule to fix my service in order to ensure I was happy customer.
Best service ever!
Todo salió muy bien gracias
Excellent service. Good customer services; plans were explained in detail.
It's been over a week and my internet sdrvice is still not working right.
I am very please with the service and quality of the picture. The technicians were very professional and did an excellent job installing everything in a timely manner. However AT&T services would be better if they offered more networks and shows On Demand.
Excellent service, thanks😊😊
Service is great
Excellent service, thanks a lot.
The installation process was fast. The tech was such a great help. I'm happy with my Internet so far
Quick responses and service providing, accurate information, and super stable and fast internet that all I have received from at&t so far. Hope giving sustainable qualaties.
The service technician are really helpful in all the questions I had. The quality on the picture is not as clear as xfinity but the prices are reasonable on the service I have.
Very impressed with the AT&T Uverse. I don't have all those wires all around my house. Just one main connection and all TVs in my house are connected. Customer service is very helpful if you have an issue. I record what I need to watch later, pause programs if I need to go stir my soup in the kitchen. Very impressed. Will continue recommending to friends/family.
I spoke to "Chad" on 12/15 regarding bundling my TV/Voice/Internet. He suggested a great package and scheduled the necessary install times. The TV install went without a hitch. The remaining appt never happened. I called ATT the next day and spoke to a very disinterested service rep who told me that the order had been canceled b/c of a problem with the new number set up. She couldn't tell me anything else. I spoke to about 6-8 different reps who all gave me the run-around until I spoke to Kelvin on 12/31. FINALLY someone who cared about solving my issue and getting things back on track. He was great. But it's ridiculous how many phone calls and text chats I did before I got an answer and a solution. I took off a day of work for the original install that never happened and spent hours on the phone either waiting for a rep or talking to one who could care less. I'm so happy I finally reached Kelvin. He's awesome! As for AT&T reps........ I get much better service from disgruntled fast food employees.
A few hiccups in the beginning, but I love my service now!!!! I love UVerse!!!!
I love AT&T !!!!!!! I always have signal anywhere I go and I love there u-verse and last but not least there INTERNET !!!!!! I highly recommend it !!!!
Complete Package I Love it!
Great service. Nothing to complain. 👍
All our services are working great. No problems what so ever. When I did call to add services, the person I was speaking with was unable to give me good and correct information. He never knew what the answer was. He then tricked me into adding something to my account by implying it was required when it was not.
So far so good.
Good customer services people well trained and esplend all clear
I really appreciated the great service from the techs installing my TV and internet services! Thank you!
The service technician was really great! The manager stopped by and it's good to have two people involved in the installation. My condo is in an old building and they were able to fix the existing wiring to ensure I had the strongest signal. They discovered it in their QA/QC check. Thanks for a great job! My internet service works great!
The Tech was timely & knowledgeable. He answered all my question & was in and was in and out. Thx Tee
When we finally got things up and running its been good Service People were very good.
Everyone has been super friendly so far in setting up my new internet service. I have had the service for a week now and everything is A okay!!
Internet works good super happy
So far, our service has worked very well! The quality of the HD TV is great, and the TV does not freeze up. We also are able to stream videos and online classes very well with the Internet. We are currently struggling with accessing the Internet throughout the entire house, but hope to get this fixed soon!
We are having a good experience so far with our AT&T wireless. The technicians for prompt and informative.
Very pleased with the service from the beginning to now
The first time the appointment was not scheduled successfully but the representative told me it was, so there was no one showed up. When the second time a new appointment was setup, the technician was great. However there was something wrong with the outside portal which was beyond his ability to fix. the third time att send someone else I finally hooked up. SO it's not a quite happy experience since I waited almost 4days to get my internet after my activation date but just refer to the service provided by att people, they are good!
I have had a great experience. Recently I made a request to have my service transferred to a new home that I was buying. But, within 24 hours of the closing on the house the deal fell through and it meant that I had to cancel my transfer within 24 hours of the scheduled appointment. That meant my services had to be re-established. The person who helped me was so accommodating and got my service restored. She explained exactly what I needed to do with my equipment and she listened to me complain about the fact that the house deal fell through. She was great and I was grateful!!!
I Love It.
I love the AT&T U-Verse internet service. It is so incredible!!! And the technicians that installed it were awesome!!! Great service and great product!!! Thanks a million!!!
The WORST customer service, completely disorganized. I would give zero stars if I could...
This is the best service I've ever had
Excellent costumer service 👍
I've had Uverse before and glad to come back. The service is great, installation was quick and customer service is always helpful. And I really like the myATT app, it definitely makes life easier!
Good Customer Service, they are helpful and understanding! No problems with internet!
the rep was extremely helpful and I got my service seamlessly.... tech came over and set it all up, explained how to use, and it has been GREAT. Love the service and the customer service!
Everything we wanted, no unneeded extras, no suprises, just goods for good
Great customer service
It's pretty good actually I'm really suprised
I just started AT&T U-verse only one week in use, so far so good, the customer service from start to installment has been great, from the set up with AT&T Agent to Tech installment.
I am a new customer in TX. So far so good. Phone set-up ws good and the tech who came to the house was excellent. At least we are off to a good start.
The service technician came out right on time and stayed at my house for almost 8 hours ensuring that all services were hooked up properly. He exchanged both my old DVR and wireless receivers for brand new ones, programmed all my remote controls, and even helped me set up my on line account and remote access from all my mobile devices. This was probably the kindest most dedicated service technician from any business that I have encountered.
Prompt and efficient service!