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Explore AT&T Internet Plans in Austin
48% of ALL HOME CONNECTIONS customers in Texas choose AT&T Internet plans with speeds between 50 and 100 Mbps.
Limited availability in select areas. May not be available in your area. Call to see if you qualify.
Get Up to Speed with AT&T Internet
Call 1-888-452-3032† Percentage is based on the number of AT&T Internet sales made with ALL HOME CONNECTIONS, an AT&T Authorized Retailer, between January 1, 2017 and July 31, 2018 and on the geographic service location provided at the time of the sale.
Call NowBoost Your Connectivity with AT&T Internet in Austin
It's no secret—Austin is a fantastic place to put down roots. The capital of the Lone Star State may not be its biggest city, but it is the fastest growing one in the United States. Here, music is a way of life…along with breakfast tacos. (Preferably from from Veracruz All Natural…drool…) Challenge yourself to catch a show at all of the more than 200 live music venues around the city, and definitely hit up SXSW for the full ATX music scene. If you can't go in person, you can always watch it on Austin City Limits later on.
Unless, of course, your TV package is complete garbage, along with the internet service provider it runs through that's all hat, no cattle. Fortunately for you, AT&T offers internet and TV solutions that you can customize to fit your budget and lifestyle, so you can get a secure, reliable connection for your home and devices right quick.
Do justice to Austin's authenticity. You don't really have an excuse not to go out and experience all the city has to offer when it's sunny an average of 300 days a year. And if you're lucky, you might just catch Matthew McConaughey cheering on his alma mater, the University of Texas, at Memorial Stadium along with 100,000 other diehard Longhorn fans. Maybe you could even chat him up about the movie that made his career, filmed right here in Austin.
Can't think of it? That's alright, alright, alright.
AT&T Plans & Packages in Austin
AT&T Internet
Speeds Up to 100 Mbps*
$
4000
/mo
when bundled, plus taxes & equip. fee
AT&T Internet
12 mo agmt, other qualifying service (min $19/mo) & combined bill req’d. $10/mo equip fee applies. Incl 1TB data/mo. $10 chrg for each add’l 50GB (up to $100/mo)†
1-888-452-3032
AT&T Fiber
$
4000
/mo
for 12 mos when bundled, + taxes & equip fee
Internet 300
w/12 mo agmt, other qualifying svc (min $19/mo) & combined bill. $10/mo equip fee applies Incl 1TB data/mo. $10 chrg for each add’l 50GB (up to $100/mo)†
1-888-452-3032
AT&T Wireless
4G LTE data
$
85/mo
Per one line
Price is for one line
AT&T Unlimited Elite℠
Prices after discount with AutoPay and Paperless bill. Discount starts w/in 2 bills. AT&T may temporarily slow data speeds when the network is busy.
DIRECTV
185+ Channels
$
5999
/mo
for 12 mos plus taxes and RSN fee
DIRECTV CHOICE™
All-Included
w/ 24-mo. agmt & other qualifying AT&T svc (min. $40/mo + taxes & fees). Autopay & Paperless bill req’d. Pay $74.99/mo plus taxes until discounts start. Prices higher in 2nd year. Regional Sports Fee up to $9.99/mo. is extra & applies.*
1-888-452-3032
*$19.95 ACTIVATION, EARLY TERMINATION FEES ($20/MO. FOR TV; $15/MO. FOR INTERNET) FOR EACH MONTH REMAINING ON AGMT., EQUIPMENT NON-RETURN & ADD’L FEES APPLY. Price after $10/mo. autopay & paperless bill and $10/mo. bundle discounts for up to 12 mos each. Discounts start w/in 3 bills. New approved residential customers only (equipment lease req'd). Credit card req'd. Restr’s apply.
^Limited availability in select areas. May not be available in your area. Call to see if you qualify.
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Geographic and service restrictions apply to AT&T Internet services. Call to see if you qualify.
$40 Internet Offer: Price for Internet (768k-100M) for new residential customers when bundled with another qualifying AT&T service (DIRECTV, U-verse TV, AT&T TV or AT&T Phone or postpaid AT&T wireless). Prorated ETF ($180) applies if Internet is disconnected before end of 12 months. Must maintain all bundled services to receive advertised pricing. Additional Fees & Taxes: Excludes cost-recovery charges, where applicable and $10/mo equipment fee. Activ/Installation: $35 activation fee (self-install) or $99 installation (full tech install) may apply. Credit restrictions apply. Pricing subject to change. Subj. to Internet Terms of Service at att.com/internet-terms.
†Unlimited data allowance may also be purchased separately for an add’l $30/mo., or maintain a bundle of TV & Internet on a combined bill and receive unlimited internet data at no add’l charge. For more info, go to www.att.com/internet-usage
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1-YR ALL INCLUDED OFFERS: Ends 2/25/20. Available only in the U.S. (excludes Puerto Rico and U.S.V.I.). Pricing for first 12 mos. only. After 12 mos. or loss of eligibility, then prevailing rate applies (currently $115/mo for CHOICE All Included), unless cancelled or changed prior to end of the promo period. Pricing subj to change. $5/mo. autopay/paperless bill discount: Must enroll in autopay & paperless bill within 30 days of TV activation to receive bill credit starting in 1-3 bill cycles. First time credit will include all credits earned since meeting offer requirements. Must maintain autopay/paperless bill and valid email address to continue credits. No credits in 2nd year for autopay/paperless bill. $10/mo. bundle discount: Internet: Reqs new (min. $40/mo plus taxes and $10/mo. equip. fee) or existing svc. Excludes DSL. 12- mo. agmt req’d for new customers. Prorated ETF (up to $180) and Equipment Non-Return fees apply. Wireless: Consumers only. Sold separately. Reqs new (min. $50/mo after discounts) or existing AT&T postpaid svc on elig. plan (excl. Lifeline) on a smartphone, phone or AT&T Wireless Internet device (excl. voice-only AT&T Wireless Internet). Both svcs: Eligible svc must be installed/activated w/in 30 days of TV activation and svc addresses must match to receive bill credit starting in 1-3 bill cycles. First time credit will include all credits earned since meeting offer requirements. Must maintain both qualifying svcs to continue credits. No credits in 2nd year for bundled services. Includes: All Included TV Pkg, monthly service & equipment fees for one Genie HD DVR, and standard pro installation. Additional Fees & Taxes: Price excludes Regional Sports Fee of up to $9.99/mo. (which is extra & applies to CHOICE and/or MÁS ULTRA and higher Pkgs.), applicable use tax expense surcharge on retail value of installation, custom installation, equipment upgrades/add-ons (min. $99 one-time & $7/mo. monthly fees for each extra receiver/DIRECTV Ready TV/Device), and certain other add’l fees & charges. See att.com/directvfees for additional details. Different offers may apply for eligible multi-dwelling unit and telco customers.
DIRECTV SVC TERMS: Subject to Equipment Lease & Customer Agreements. Must maintain a min. base TV pkg of $29.99/mo. Some offers may not be available through all channels and in select areas. Visit directv.com/legal or call for details.
GENERAL WIRELESS: Subj. to Wireless Customer Agmt (att.com/wca). Credit approval req’d. Deposit/Down Payment: may apply. Additional monthly fees & taxes: Apply per line & include Regulatory Cost Recovery Fee (Up to $1.50), Administrative Fee ($1.99) & other fees which are not government-required surcharges as well as taxes. Additional one-time Fees may apply. See www.att.com/mobilityfees for more details. Usage, speed, coverage & other restr’s apply. International and domestic off-net data may be at 2G speeds. AT&T service is subject to AT&T network management policies, see att.com/broadbandinfo for details.
Programming, pricing, promotions, restrictions & terms subject to change & may be modified, discontinued or terminated at any time without notice. Offers may not be combined with other promotional offers on the same services and may be modified or discontinued at any time without notice. Other conditions apply to all offers.
©2020 AT&T Intellectual Property. All Rights Reserved. AT&T, Globe logo, DIRECTV, and all other DIRECTV marks contained herein are trademarks of AT&T Intellectual Property and/or AT&T affiliated companies. All other marks are the property of their respective owners.
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AT&T UNLIMITED STARTERSM PLAN: Avail to consumers only. Monthly plan charge ($70) & monthly per-device access charges ($40 phone; $20 tablet, camera or Connected Car; $25 for Harman Spark; and $10 wearable) apply. AUTOPAY & PAPERLESS BILL DISCOUNT: Monthly discount off plan charge ($10 per phone line) when account active & enrolled in both. Discount starts w/in 2 bill cycles. Pay full plan cost (up to $70/mo.) plus per device access charges until discount starts. PHONE LINE DISCOUNT: Monthly discount of $35 (1 phone line), $10 (2 phone lines), $25 (3 phone lines), $50 (4 phone lines), and $70 (5 or more phone lines) applied to your plan charge. UNLIMITED DATA: For use in the United States, Puerto Rico and the U.S. Virgin Islands (“Domestic Coverage Area” or “DCA”). Off -net (roaming) data may be at 2G speed. DATA RESTRICTIONS: AT&T may slow data speeds when the network is busy. VIDEO STREAMING: Plan is not eligible for Stream Saver. For content we can identify as video, wireless streaming speed will be slowed to Standard Definition quality. Video speed is capped at this amount, regardless of network device is on (for example 4G LTE). Ability to stream, video resolution, and other data usage (including speed) are not guaranteed, may vary, and be affected by a variety of other factors. Tethering/mobile hotspot use prohibited except Connected Cars (in car Wi-Fi/vehicle wi-fi hotspots). If two or more tethered devices are watching video from the same source at the same time, we may identify it as a single video and slow the speeds collectively to a max of 1.5 Mbps, which may impair your ability to watch video on these tethered devices. You can pause video on all but one of the tethered devices, or watch from different sources to resolve this issue.).
AT&T UNLIMITED EXTRASM PLAN: Avail. to consumers only. Monthly plan charge ($80) & monthly per-device access charges ($45 phone; $20 tablet, camera or Connected Car; $25 for Harman Spark; and $10 wearable) apply. AUTOPAY & PAPERLESS BILL DISCOUNT: Monthly discount off plan charge ($10 per phone line) when active & enrolled in both. Discount starts w/in 2 bill cycles. Pay full plan cost (up to $80/mo.) plus per device access charges until discount starts. PHONE LINE DISCOUNT: Monthly discount of $40 (1 phone line), $20 (2 phone lines), $35 (3 phone lines), $60 (4 phone lines), and $80 (5 or more phone lines) applied to your plan charge UNLIMITED DATA: For use in the United States, Puerto Rico and the U.S. Virgin Islands (“Domestic Coverage Area” or “DCA”). Off -net (roaming) data may be at 2G speed. DATA RESTRICTIONS: After 50 GB, AT&T may slow data speeds when the network is busy. VIDEO STREAMING: Plan is not eligible for Stream Saver. For content we can identify as video, wireless streaming speed will be slowed to Standard Definition quality. Video speed is capped at this amount, regardless of network device is on (for example 4G LTE). Ability to stream, video resolution, and other data usage (including speed) are not guaranteed, may vary, and be affected by a variety of other factors. Other restrictions apply. If two or more tethered devices are watching video from the same source at the same time, we may identify it as a single video and slow the speeds collectively to a max of 1.5 Mbps, which may impair your ability to watch video on these tethered devices. You can pause video on all but one of the tethered devices, or watch from different sources to resolve this issue. MOBILE HOTSPOT: Requires compatible device. Includes up to 15GB per line per month. After 15GB, mobile hot spot speed slowed to max of 128Kbps for the rest of bill cycle except Connected Cars (in car Wi-Fi/vehicle wi-fi hotspots). After this, tethering data usage, including sponsored data, will be impacted and not fully functional.
AT&T UNLIMITED EliteSM PLAN: Monthly plan charge for unlimited talk, text and data ($55 for single line plan; $100 multi-line plan) & monthly per-device access charges for access to such services ($35 phone; $20 tablet, camera or Connected Car; $25 Harman Spark and $10 wearable) apply. Eligible customers can get a discount for having autopay & paperless bill, and a multi-phone line discount. AutoPay & Paperless Bill Discount: Monthly discount off plan charge ($10 for single lines plans & $20 for multi-line plans) when active & enrolled in both Discount starts w/in 2 bill cycles. Pay full plan cost (up to $110/mo.) plus per device access charges until discount starts. Multiple Phone Line Discount: Monthly $15 (3 phone lines), or $30 (4 or more phone lines) discount applied to your plan charge. Data Restrictions: After 22GB of data usage on a line in a bill cycle, for the remainder of the cycle AT&T may temporarily slow data speeds on that line during times of network congestion. Includes Stream Saver feature which allows you to stream higher definition video at a max of 1.5 Mbps, in Standard Definition quality (about 480p) on compatible devices (unless video provider has opted out). AT&T will activate the feature for you. You can turn it off or back on at any time at att.com/myatt or call 611. Stream Saver will not recognize all video content. Ability to stream and video resolution may vary and be affected by other factors. Restrictions apply. Details att.com/streamsaver. HD Video: You can turn Stream Saver off at any time to enjoy access to HD video streaming (up to 1080p), if and when available. Tethering/Mobile Hotspot: Requires compatible device. Includes up to 15GB per line per month. After 15GB, tethering speed slowed to max of 128Kbps for the rest of bill cycle (except Connected Cars). After this, tethering data usage, including sponsored data, will be impacted and not fully functional.
ALL PLANS: UNLIMITED DATA: For use in the United States, Puerto Rico and the U.S. Virgin Islands (“Domestic Coverage Area” or “DCA”). Off-net (roaming) data may be at 2G speed. UNLIMITED TALK: Phones only. Includes calls w/in DCA. Service may be terminated for excessive roaming (see Wireless Customer Agreement at att.com/wca). Unlimited Talk to Canada and Mexico: Phones only. Includes unlimited International Long Distance (ILD) calling from DCA to Mexico and Canada. You may be charged for calls to special or premium service numbers. Calls to Other Countries: Includes ILD service that can be used to call countries other than Canada and Mexico. Per-minute pay-per-use rates apply unless you have an ILD service package. Rates subject to change w/o notice. For rates, see att.com/worldconnect. UNLIMITED TEXT: Standard Messaging – Phones only. Requires compatible device. Includes unlimited messages up to 1MB in size within DCA to more than 190 countries for text messages and 120 countries for picture & video messages. AT&T may add, change, & remove included countries at its discretion w/o notice. Messages sent through applications may incur data or other charges. See att.com/text2world for details. Advanced Messaging: Sender and recipient(s) must be AT&T postpaid wireless customers with HD Voice accounts, capable devices, have their devices turned on & be within AT&T- owned and operated DCA (excludes third-party coverage). Includes unlimited messages up to 10MB in size. Other restrictions apply & can be found at att.com/advancedmessaging. Limits: Select devices only (sold separately). 10 devices/plan. AT&T Wireless Home Phone & Internet, select Wireless Home Phone devices, dedicated mobile hotspot devices, and select laptop air cards are not eligible for these plans. These plans may not be eligible for additional discounts, including but not limited to Signature discounts. AT&T employees & retirees may not be eligible for certain benefits, offers, and discounts associated with these plans.ROAM NORTH AMERICA FEATURE: Allows plan data, talk & text usage with no roaming charges in and to Mexico/Canada. Data: Allows domestic plan data usage in Mexico/Canada. Off-net (roaming) data may be at 2G speed. Talk: Phones only. Includes calls within Mexico/Canada and from Mexico/Canada to the U.S., Puerto Rico, and U.S. Virgin Islands (collectively with Mexico & Canada, the North America Coverage Area “NACA”). You may be charged for calls to special or premium service numbers. Calls to other countries: International long-distance pay-per-use rates apply to calls from Mexico or Canada to countries outside NACA unless you have an ILD service package. Rates subject to change w/o notice. For rates, see att.com/wcv. Text: Standard Messaging – Phones only. Includes unlimited messages up to 1MB in size within & from Mexico/Canada to more than 190 countries for text messages and 120 countries for picture and video messages. AT&T may add, change, & remove included countries at its discretion w/o notice. Messages sent through applications may incur data or other charges. Visit att.com/text2world for details. Advanced Messaging not available for use in Mexico or Canada. Restrictions: Service not available on select connected devices, wearables & connected cars.
AT&T UNLIMITED TABLET & WEARABLE PLANS: Provides talk, text and/or data based on device type. Requires a single line eligible unlimited plan (“Single Line Plan”) on the same wireless account. Multi-line plans are ineligible. If you become ineligible, AT&T may move you to a different plan with same or lower monthly charge. Once moved, you can move to any currently available plan. Restrictions: Tablets, connected wearables & cameras (sold separately) only. Select locations only. Same speeds, terms, conditions, restrictions & limitations as your Single Line Plan. Tethering requires compatible device. Pricing: Monthly $10 plan charge for wearables & $20 plan charge for tablets & cameras (in addition to monthly charges for Single Line Plan). Limits: Only 2 of these plans can be associated with your Single Line Plan.
WATCHTV: Can be added to AT&T Unlimited &More Premium wireless plan for no extra charge. To add, you must create account at attwatchtv.com/verifywatchtv, verify your wireless account, & then can access through WatchTV app or compatible browser. May require verification via text message. Requires compatible device (sold separately). Use of WatchTV is subject to its own terms and conditions, see attwatchtv.com/terms-and-conditions for details. Included channels, programming and content subject to change and benefit may be terminated. Lost Eligibility: Upon cancellation of eligible wireless plan you may lose access to WatchTV. Limits: Access to one WatchTV account per eligible wireless account. Limit 1 concurrent stream with WatchTV. May not be stackable w/other offers, credits or discounts. Includes usage only in the DCA.
CHOOSE ONE: Eligible customers can add to AT&T Unlimited &More Premium for no extra charge. Includes usage only in the DCA. You must create account at, verify your wireless account, & then can select your one add-on. Music apps may not be available to customers in Puerto Rico and the U.S. Virgin Islands. May require verification via text msg. Requires compatible device (sold separately). May require account creation and acceptance of third-party terms and conditions for certain add-on choices. Receive access to add-on for 12 months; after 12 months may select new add-on. May select new add-on every 12 months as long as you remain on AT&T Unlimited &More Premium plan. Until new selection is made, will have access to original selection on month to month basis. If you have an eligible AT&T TV service (AT&T TV NOW, residential DIRECTV or U-verse) your premium movie channel selection will also be added on that TV platform. You may be billed and then credited on that TV platform within 2 bills. Access to premium movie channel selection is limited to WatchTV app for customers in Puerto Rico and the U.S. Virgin Islands, as well as Single Billing or Bulk MDU customers. Included channels, programming and/or content subject to change and benefit may be terminated. Lost Eligibility: Upon cancellation of elig. wireless you may lose access. Limits: Access to one add-on per eligible wireless account. May not be stackable w/other offers, credits or discounts.
All offers, programming, promotions, pricing, terms, restrictions & conditions subject to change & may be modified, discontinued, or terminated at any time without notice.
GENERAL WIRELESS SERVICE TERMS: Subject to Wireless Customer Agreement att.com/wca). Service is not for resale & is intended for use primarily within DCA. If AT&T does not enforce any of the terms or restrictions of its service offerings, it is not a waiver of AT&T’s right to enforce those terms or restrictions. AT&T reserves the rights to enforce all terms & restrictions at any time. If AT&T determines your use of services violates any of the applicable terms or policies found in the Wireless Customer Agreement, we may in our sole discretion suspend, modify, terminate or restrict your service. Coverage: Coverage map shows high level approximation of areas included in and out of plan. For the most current coverage info for your area, check att.com/coverageviewer. Coverage may include areas that are served by unaffiliated carriers & not on AT&T’s owned and operated network (off-net). Coverage is subject to change without notice. Network Management: All AT&T service is subject to AT&T network management policies. See att.com/broadbandinfo for details. Off-Net Usage: International and domestic off-net (roaming) data usage may be at 2G speeds. Excessive Off-Net Usage: You get an off-net (roaming) usage allowance for each service. If you exceed the allowance, your service(s) may be restricted or terminated. Other Restrictions & Fees: Other restrictions apply & may result in service termination. If you purchased a device that requires a term commitment, an Early Termination Fee applies if you cancel service after the first 14 days & before your term ends. See att.com/equipmentETF for details on what fee may apply for your device & how the fee is prorated over time. Activation/upgrade fee per line (up to $45) & deposit may apply. Credit approval may be required. AT&T reserves the right to suspend or terminate service to your account, place any non-complying device on an appropriate plan, and/or add any other required element of a plan. Additional Monthly Fees & Taxes: Apply per line & include Regulatory Cost Recovery Fee (up to $1.50), Administrative Fee ($1.99) & other fees which are not government-required surcharges as well as taxes. Additional one-time charges may apply. See att.com/mobilityfees for more details on other charges. For full service terms and conditions visit att.com/wirelessterms.Suspected Spam and Fraud Alerts: May not identify all spam or fraud calls. We will activate this feature on your line when on an eligible plan with a compatible device. The feature will stay active on your line if you change plans. You may deactivate the feature by calling 800.331.0500 (or dialing 611 from a wireless phone) or by visiting an AT&T store.
©2019 AT&T Intellectual Property. All rights reserved. AT&T, the AT&T logo, all other AT&T marks contained herein are trademarks of AT&T Intellectual Property and/or AT&T affiliated companies.
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$40 Internet Offer: Pricing subject to change.. Price for Internet 300 for new residential customers in AT&T Fiber markets when bundled with another qualifying AT&T service (TV/AT&T Phone/Wireless). Promotional pricing for first 12 months only. After 12 mos., the rate increases to $60/mo unless canceled by customer prior to end of 12 mos. Prorated ETF ($180) applies if Internet is disconnected before end of 12 mos. Must maintain bundled qualifying services with matching service address to receive advertised pricing. Additional Fees & Taxes: Excludes cost-recovery charges, where applicable, and a $10/mo equipment fee. Credit restrictions apply. Pricing subj to change. Select MDU residents, AT&T Employees/Retirees not eligible. Subj. to Internet Terms of Service at att.com/internet-terms.
Enjoy Free, Same-Day Delivery with AT&T Ready to GoSM
Plus, get professional activation help and expert setup of your new device.
For service details and eligible areas, See details.
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Same Day Delivery: Available for orders placed by 4 p.m. local time by calling the number on this page. Must purchase and activate eligible device with wireless service agreement and qualifying voice and/or data plan. Requires account holder present, at least 18 years of age with government-issued photo ID. Limited to select zip codes in Atlanta, Austin, Baltimore, Birmingham, Boston, Charlotte, Chicago, Cincinnati, Cleveland, Columbus, Dallas, Denver, Detroit, Fresno/Visalia, Greater New York, Hartford, Houston, Indianapolis, Jacksonville, Kansas City, LaFayette LA, Las Vegas, Little Rock, Los Angeles, Louisville, Memphis, Miami, Milwaukee, Minneapolis, Nashville, New Haven, New Jersey, New Orleans, Oklahoma City, Orlando, Philadelphia, Phoenix, Pittsburgh, Portland OR, Providence, Raleigh, Sacramento, Salt Lake City, San Antonio, San Diego, San Francisco, Seattle, St. Louis, Tampa, Tulsa, and Washington, DC. Other geographic and service restrictions apply. AT&T or an authorized provider will contact customer to schedule up to 60 minutes to deliver and set up eligible device. No charge to customer for AT&T Ready to Go delivery. AT&T Ready to Go delivery is non-transferable, has no cash value, and cannot be redeemed for cash or applied as payment to an AT&T account. AT&T not responsible for lost or damaged software or data. Subject to wireless service agreement. Activation/upgrade, early termination and other fees, and restrictions may apply. Offer subject to change.
Not just fast, Fiber fast, at our lowest price ever
Stop waiting and start streaming with AT&T Fiber Internet 300. Built on a 100% fiber network, AT&T Fiber delivers the fastest internet speeds so you can surf, work, game, and stream without the wait time.
Internet 300 powered by AT&T Fiber starting at
$
60
$
40
00 /mo
Plus taxes for 12 mos. when bundledFor 12 mos when bundled, + taxes & equip fee w/12 mo agmt, other qualifying svc (min $19/mo) & combined bill. $10/mo equip fee applies Incl 1TB data/mo. $10 chrg for each add’l 50GB (up to $100/mo)† See offer details
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$40 Internet 300 Offer: Ends 1/18/20. New residential Internet customers in eligible AT&T Fiber markets. Pricing for first 12 months only. Price requires bundle with another qualifying AT&T service (TV (Uverse or DIRECTV)/AT&T Phone/postpaid Wireless). Pricing for first 12 months only. After 12 mos., the rate increases to $60/mo unless canceled by customer prior to end of 12 months. Prorated ETF ($180) applies if Internet is disconnected before end of 12 months. Must maintain bundled qualifying services with matching service address to receive advertised pricing. Other charges: Excludes cost-recovery charges, where applicable. Credit restrictions apply. Pricing subj to change. Select MDU residents, AT&T Employees/Retirees not eligible. Subj. to Internet Terms of Service at att.com/internet-terms.
†Unlimited data allowance may also be purchased separately for an add’l $30/mo., or maintain a bundle of TV & Internet on a combined bill and receive Unlimited Internet data ($30 value) at no add’l charge. For more info, go to www.att.com/internet-usage.
††Internet speed claims represent maximum network service capability speeds. Actual customer speeds are not guaranteed and may vary based on several factors. For more information, go to www.att/com/speed101.
Offers may not be combined with other promotional offers on the same services and may be modified or discontinued at any time without notice. Other conditions apply to all offers.
Pay Your AT&T Bill at These Locations
W 5th St Store 1011 W 5th Street, Austin, TX 78703
S Lamar Austin Store 1100 S Lamar Blvd Bldg2 Suite 2114, Austin, TX 78704
The University of Texas Store 2304 Guadalupe Street, Austin, TX 78705
N US Hwy Store 14009 N. US Hwy 183 Ste. 107, Austin, TX 78717
Austin Central Store 5407 N. IH-35 Suite 100, Austin, TX 78723
Mueller Store 1801 E 51st Street Suite 160, Austin, TX 78723
N FM Austin Store 8300 N FM 620 Bldg K, Ste 400, Austin, TX 78726
Mo Pac Expressway Store 5770 N Mo Pac Expressway Ste. 100, Austin, TX 78731
South Austin Store 5033-A US Hwy 290 W, Suite 100, Austin, TX 78735
South Shore Market Store 1920 East Riverside Drive Suite 100, Austin, TX 78741
Century South Store 801 East William Cannon Dr Suite 200, Austin, TX 78745
Barton Creek Mall Store 2901 Capital Of Texas Highway Space E03, Austin, TX 78746
Southpark Meadows Store 9900 S IH 35 Service Rd. Sb Ste. A-100, Austin, TX 78748
Parkside Village Store 5701 West Slaughter Lane Building E, Austin, TX 78749
E Anderson Ln Store 1020 E Anderson Lane, Austin, TX 78752
Five Oaks Store 13000 N IH-35 Ste. 100, Austin, TX 78753
Enjoy 9701 Dessau Road Suite 607, Austin, TX 78754
Allendale Store 5700 Burnet Rd, Austin, TX 78756
The Domain Store 11909 Domain Drive Suite 130, Austin, TX 78758
Research Blvd Store 10001 Research Blvd. Ste. 130, Austin, TX 78759
Meet Austin: The #1 Smart City in Texas
Smart city initiatives (improving the quality of life with better internet connectivity, transportation, and green infrastructure) are expanding across the nation, with concentrated efforts in Texas. We at All Home Connections crunched the numbers to see which cities in Texas are the smartest—and Austin came in first. Check out the full report and see how your city stacks up against the others here.
Smart City in Texas
Austin
Connectivity
#2
86Out of 100
Austin’s internet connectivity is off the charts. It ranks first in percentage of population with access to broadband internet (76% overall), and is in the top five for percentage of the population owning a computing device (96%). Apple took note of Austin’s connectivity efforts, and announced Austin as the location for its new campus.
Transportation
#1
100Out of 100
Public transportation in Austin is equally progressive, and the city ranks first in this category. Austin was chosen to participate in Transportation for America’s Smart Cities Collaborative Program (and is one of only 22 cities currently participating). Smart parking meters are currently running in two locations, and Austin and Capital Metro are working together to create a Smart Mobility Roadmap.
Green Infrastructure
#1
61Out of 100
Austin has the highest green infrastructure score overall. The city implemented the Green Austin Awards, which recognize exceptional efforts in green building and landscapes. In 1990, Austin also founded the first green building program, which is still the top sustainable building program in the nation.
Methodology
Curious how we determined which Texas cities are the smartest? Read the full methodology here.
Data is for informational purposes only and was compiled by ALL HOME CONNECTIONS on February 13, 2019. Data does not reflect views or information from AT&T. See details.
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Data is for informational purposes only and was compiled by ALL HOME CONNECTIONS on February 13, 2019. Data does not reflect views or information from AT&T.
Percent of Population with at Least One Computing Device was last accessed on February 13, 2019 at https://www.census.gov/programs-surveys/acs/
Percent of Population with Access to Broadband Internet was last accessed on February 13, 2019 at https://www.census.gov/programs-surveys/acs/
Transportation metrics were last accessed on February 13, 2019 at https://www.visithoustontexas.com/travel-planning/maps-and-transportation/getting-around-houston/
https://travel.usnews.com/San_Antonio_TX/Getting_Around/
https://dallascityhall.com/Pages/transportation.aspx
https://www.austinchronicle.com/daily/chronolog/2017-03-03/austin-transportation-guide/
https://www.fortworth.com/about/transportation/
http://www.sunmetro.net/routes/routes-and-schedules
http://www.arlington-tx.gov/residents/transportation/
https://www.ccrta.org
https://www.plano.gov/2400/Transportation
https://elmetrotransit.com
http://www.citibus.com
https://www.irvingtexas.com/visitor-info/transportation/public-transportation/bus/
https://www.dart.org/riding/stations/downtowngarlandstation.asp
https://amarillo.gov/departments/community-services/transit/fixed-route-information/new-bus-routes/-fsiteid-1
https://www.irvingtexas.com/visitor-info/transportation/public-transportation/light-rail/
https://www.dart.org/riding/stations/downtowngarlandstation.asp
https://www.dart.org/maps/printrailmap.asp
https://www.austinchronicle.com/daily/chronolog/2017-03-03/austin-transportation-guide/
https://ridetrinitymetro.org/texrail/
http://www.arlington-tx.gov/residents/transportation/
https://www.plano.gov/2400/Transportation
https://www.visithoustontexas.com/travel-planning/maps-and-transportation/getting-around-houston/
https://www.li.me/locations
https://elpaso.bcycle.com/
http://bike.zagster.com/uta/
http://bike.zagster.com/corpuschristi/
http://www.plano.gov/3295/Bike-and-Scooter-Share-Program
http://www.kcbd.com/story/37999354/new-bike-sharing-program-coming-to-texas-tech/
https://www.vbikes.com
Solar Installations per 100,000 Residents was last accessed February 13, 2019 at https://www.google.com/get/sunroof#p=0
Number of Electric Car Charging Stations per 100,000 Residents was last accessed February at https://afdc.energy.gov/fuels/electricity_locations.html#/find/nearest?fuel=ELEC
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TRACEY GRANT AUSTIN, texas
2016-12-01
TRACEY Reviewed ATT Reviews
The installer came to my home with in 30 min of the service start time even though it was 3 hour window. Internet & cable were hooked up with in minutes. Ryan was very polite and even followed up with an email with contact info should I have any concerns. then I went online and synced my wireless phone with cable & internet so they would be on one bill. The AT&T aps & Uverse aps are my favorite part. I can watch any shows from my phone or ipad- awesome. thank you AT&T!
JERRY KAYLOR AUSTIN, texas
2016-11-29
JERRY Reviewed ATT Reviews
We switched over from another company because of poor service. The service wit AT&T has been fantastic! Very happy to have made the switch- don't know what took us so long!
BRIANA ESTILLORE AUSTIN, texas
2016-11-17
BRIANA Reviewed ATT Reviews
Good quality and fast internet!
SHAKEYA KING AUSTIN, texas
2016-11-16
SHAKEYA Reviewed ATT Reviews
The best wireless service and cable network Out here thank you for your valuable service
JOHNNIE PRIESTLEY AUSTIN, texas
2016-11-10
JOHNNIE Reviewed ATT Reviews
Excellent. ..enjoy my new services
VALARIE SANCHEZ AUSTIN, texas
2016-11-07
VALARIE Reviewed ATT Reviews
I had a hard time getting service at my new apartment complex but I call at and they came out and installed it. The service tech was on time and very professional. I love my at service.
MARY HANSEN AUSTIN, texas
2016-07-15
MARY Reviewed ATT Reviews
Great service. The guys were very thorough and helpful when installing service. The actual service is reliable and easy to use.
HENRY PEREZ AUSTIN, texas
2016-07-20
HENRY Reviewed ATT Reviews
This was great!! My technician was super friendly and was really great about getting my internet and TV service set up in a quick, efficient manner! I would recommend AT&T based on this cool experience!
JAVIER BARAJAS AUSTIN, texas
2016-07-20
JAVIER Reviewed ATT Reviews
I have been with AT&T for many years. I left for a brief moment but had to return; others cannot beat their service.
SARA SILVA AUSTIN, texas
2016-06-27
SARA Reviewed ATT Reviews
Everything is working fine ! Thanks !
ANDRES MELO AUSTIN, texas
2016-07-21
ANDRES Reviewed ATT Reviews
Good! The installation was fast and the person very professional, the service is very fast. Thanks!!!
JEREMY ELLER AUSTIN, texas
2016-07-21
JEREMY Reviewed ATT Reviews
Love my services
TONYA IRVINE AUSTIN, texas
2016-07-21
TONYA Reviewed ATT Reviews
Great customer service
STEPHANIE A LARA AUSTIN, texas
2016-07-21
STEPHANIE A Reviewed ATT Reviews
Awesome service!
PAMELA WILLEFORD AUSTIN, texas
2016-07-21
PAMELA Reviewed ATT Reviews
Technician who came out was good. Phone help terrible--- very hard to understand. I still do not have my phone number--- 2 weeks after placing order and one week after installation. When I called today (3rd date that I had been given re: importing of phone number) I was told that order to previous provider was just being requested. And then the contractor who I was told would be here today to bury the cables did not show. They did not come after I waited all day----when I called just now I was told there was no such order. Very frustrating!
VICTORIA FERGUSON AUSTIN, texas
2016-06-08
VICTORIA Reviewed ATT Reviews
U-verse works great! Happy with the service we've received, and that it still runs smoothly even when we are streaming multiple things at once!
FRANK GARNER AUSTIN, texas
2016-07-21
FRANK Reviewed ATT Reviews
All service performed as well as I could have ever expected. Locking in a set price for 2 years made my decision easy to change over from my previous cable provider.
KENDRA WILLIAMS AUSTIN, texas
2016-07-07
KENDRA Reviewed ATT Reviews
My AT&T service was great. I was late for my install but staff worked with my hectic schedule.
TEDDY FON AUSTIN, texas
2016-07-07
TEDDY Reviewed ATT Reviews
Excellent service, the technician was friendly and professional! The installation was on time as promised, quick and clean, and no problem was found so far.
DOUGLAS MIDDLETON AUSTIN, texas
2016-06-09
DOUGLAS Reviewed ATT Reviews
Mary was very helpful and turned what could have been a sour experience into a relatively good one
RICARDO F GARCIA AUSTIN, texas
2016-04-07
RICARDO F Reviewed ATT Reviews
ATT has provided the best customer service, and answered all of my questions as they arose. From the initial call to inquire about service, to the technicians coming into my new lace to set up service, I can safely say I have been VERY satisfied with every encounter. As to my current use, I have no complaints. Speeds are as promised, and quality has been nothing but the best. ATT has certainly set the bar high for itself and any other competition that may try to take away my service.
RACHEL REYES AUSTIN, texas
2016-03-23
RACHEL Reviewed ATT Reviews
I love my AT&T service.
BEN POUNDS AUSTIN, texas
2016-03-15
BEN Reviewed ATT Reviews
Service tech was great!
KAY JOHNSTON AUSTIN, texas
2016-03-15
KAY Reviewed ATT Reviews
Your installers were very knowledgeable and helpful.
ASHLEY JANESSA RUST AUSTIN, texas
2016-03-14
ASHLEY JANESSA Reviewed ATT Reviews
Satisfied my every need.
ANDREW FARTHING AUSTIN, texas
2016-03-14
ANDREW Reviewed ATT Reviews
The customer service rep was great. I elected to install my own service. It was really straightforward and easy.
STEPHEN SELLERS AUSTIN, texas
2016-03-15
STEPHEN Reviewed ATT Reviews
Good service and customer service. Prices are higher than some others but it all works out
ANDREW WALKER AUSTIN, texas
2016-03-11
ANDREW Reviewed ATT Reviews
The technician was awesome and accommodating to my schedule on my move-in day. The service has also been great so far.
NANCY TORRA AUSTIN, texas
2016-03-11
NANCY Reviewed ATT Reviews
There was an issue connecting and the tech had to come to my place.he was very professional But the system was down and it took a while to Get the registered for Internet. Apparently the system was being Updated or something like it. It was a week day in the afternoon. I would think those updates are done when there is less traffic. However he was able to "push" my registration through. Then, I wasn't able to change the Password for the Internet and we couldn't figure out why it wasn't taking my device access number. The fwd/back slashes are confusing but we tried them all. He asked me to try again because mauve I was locked but the system never gave us that error. A little too unassertive for a big co like ATT.
RICK MILLER AUSTIN, texas
2016-02-29
RICK Reviewed ATT Reviews
The installation took 5 hours with a new technician who had to call in other experts when he got stuck. Surprisingly when I called in on Saturday night regarding some technical issues there was no weekend technical support. The recording said I had to call on Monday during regular business hours. That meant no fixes for two days. Otherwise, the services are fine.
NILES GIBERSON AUSTIN, texas
2016-02-29
NILES Reviewed ATT Reviews
While they first installed the wrong wireless router and wiring, they were quick to come and fix it the second we let them know it was an issue. Ever since then it's been great.
MARGARITA GALVAN AUSTIN, texas
2016-02-26
MARGARITA Reviewed ATT Reviews
the technician was very polite and explain all the service that I got also he called back nest day to see if everything was ok
BUCK HENDERSON AUSTIN, texas
2016-02-26
BUCK Reviewed ATT Reviews
I do not know if my first try at this review just went or not. I was not through with my entry. Bottom line this installer and my experience so far with him and uverse/ATT has definately been 5 star.
LLOYD DUCK AUSTIN, texas
2016-02-18
LLOYD Reviewed ATT Reviews
Great Service! We had Time Warner Cable before and our internet would go in and out. So far, this is not an issue with AT&T. Great Internet!
JOSHUA BAKER AUSTIN, texas
2016-02-18
JOSHUA Reviewed ATT Reviews
Customer service and technicians were phenomenal! Thank you!
JOHN CARNEY AUSTIN, texas
2016-02-18
JOHN Reviewed ATT Reviews
Very nice.politely done. And very informative. I enjoyed the experience
RULAN SHANGGUAN AUSTIN, texas
2016-02-09
RULAN Reviewed ATT Reviews
Calling to set up the internet service took a little bit too long, but was helpful and patient. The installation guys were nice and professional. The internet speed is excellent, as I expected, worth the money. Better than what I used before.
PATRICIA NICHOLSON AUSTIN, texas
2016-02-09
PATRICIA Reviewed ATT Reviews
The woman who assisted me was very helpful, but she did give me wrong info regarding the Frontier Secure she encouraged me to purchase.
ANA REIS AUSTIN, texas
2016-02-09
ANA Reviewed ATT Reviews
Customer service was great the Internet is not as great as we thought when we upgraded
ERIN BEATTY AUSTIN, texas
2016-02-09
ERIN Reviewed ATT Reviews
I switched from Time Warner Cable to AT&T and the price and customer service has been amazing.
LYNN PANEPINTO AUSTIN, texas
2016-02-09
LYNN Reviewed ATT Reviews
Very professional and friendly customer service. Technician was thorough and took time to answer all of our questions. My only other comments are that there was some mix-up with our installation date and time, and I also found it confusing trying to figure out what some of the "applied discounts" were on my account page, but I contacted customer service, and they were helpful.
ZACHARY BALLARD AUSTIN, texas
2016-02-09
ZACHARY Reviewed ATT Reviews
Sales associate on the phone told me that I would receive a monthly discount if I used my own router, which I already owned. Installation technician knew nothing of the program, and didn't try very hard to get my router to work / had little knowledge of modems & routers and what AT&T's provided model was. Otherwise service was good. Don't have much extra time to track down all the details of the offer the sales associate offered me.
JOSEPH BURKS AUSTIN, texas
2016-02-09
JOSEPH Reviewed ATT Reviews
The internet is really reliable. I would recommend it to anyone looking for quality internet with good costumer service.
ASHLEY HARMON AUSTIN, texas
2015-12-15
ASHLEY Reviewed ATT Reviews
They were quick and very helpful!
JACQUE UNZICKER AUSTIN, texas
2015-12-15
JACQUE Reviewed ATT Reviews
Both the phone representative and the gentleman who installed my uverse service were helpful, professional and gave me the information I needed. Internet and TV work great. Thanks!
SPENCER EMMET AUSTIN, texas
2015-12-10
SPENCER Reviewed ATT Reviews
I had a very pleasant overall experience with At&t. I was on hold for 35 minutes to start but after getting a hold of someone they could not have been more helpful. Got me set up very quickly and the technician came 3 days later. He was efficient, polite, and very courteous. I have since recommended AT&t to friends based on this surprisingly painless experience. Thank you At&t.
MARTHA WILSON AUSTIN, texas
2015-12-10
MARTHA Reviewed ATT Reviews
I loved the professionalism of the man who installed my equipment; not only was he courteous, but checked to be sure I fully understood how to use my equipment since I am new to AT&T.
LIANA CASCIANI AUSTIN, texas
2015-12-10
LIANA Reviewed ATT Reviews
My installation took extremely long due to construction obstiacles and the entire system needed to be updated, however my ATT technician was the nicest gentleman. Poor man had to work outside in the 105+ weather and go back and forth to that and my 4th floor apartment. Even though it took forever, he was kind and thorough, and that's all I could ask for. Thank you Ronnie, you rock!
HEATHER BARCHAK AUSTIN, texas
2015-12-08
HEATHER Reviewed ATT Reviews
They had to come out three times to fix the remote that didn't work, the Internet didn't work had to come out to fix that. I was very sad being a brand new customer.
KENDALL WATERS AUSTIN, texas
2015-12-01
KENDALL Reviewed ATT Reviews
Everything works like a charm! I gave four stars instead of five only because the installation guy came late. We had a time frame set for him to come between 2pm-4pm and he showed up after 5pm. That is a little irritating when you have to take off work and they show up that late. However, he was able to connect everything and he was very professional. I absolutely love the U-verse U300 TV and I love that it comes with the movie package!
MICHELLE FRIEDRICHS AUSTIN, texas
2015-11-30
MICHELLE Reviewed ATT Reviews
I received great service both on the phone and during my home installation. Setting up new service was quick, easy and painless. The internet works great except for a few disruptions to service recently. Overall, I'm glad I switched back to ATT.
KELLY ELLIS AUSTIN, texas
2015-11-30
KELLY Reviewed ATT Reviews
Was hit with a bit of a surprise when I found out my installation was not going to be the standard modem hook up, but rather a 6-hour install of a fiber optic cable that had to be run through the wall. Despite the nasty surprise, it was a fine experience. My technician was very friendly and got the job done as quickly as he could, and now I have very reliable internet service. Would say that this was better than my experience with time warner.
BRAEDEN LAWHON AUSTIN, texas
2015-11-30
BRAEDEN Reviewed ATT Reviews
Great service from Pete setting everything up. The box has needed to be reset a few times out of the blue. Overall I'm satisfied & hope to not have any problems in the future.
JAMES KUNTZ AUSTIN, texas
2015-09-15
JAMES Reviewed ATT Reviews
The second rep who came was actually of help. The first one, not so much
ROBERT NELSON AUSTIN, texas
2015-08-19
ROBERT Reviewed ATT Reviews
I love it fast internet alot of channels and cheap bill to pay I love it
DANIEL BELDEN AUSTIN, texas
2015-08-19
DANIEL Reviewed ATT Reviews
Installation went smoothly and everything works as it is supposed to! Great job!
CRYSTAL PRADOS AUSTIN, texas
2015-08-10
CRYSTAL Reviewed ATT Reviews
I just renewed my service after being a customer for about 7 years. They are still be best rate for the services offered. I made a mistake 2 years ago and switched mobile service to Sprint. It was a horrible decision. Do not ever leave At&T for Sprint. Thanks At&T. I'm a happy, loyal customer of more than 7 years.
JESSICA HERNANDEZ AUSTIN, texas
2015-07-28
JESSICA Reviewed ATT Reviews
I prefer AT&T over some of the other companies however ever since I have had it installed I've had nothing but problems from the billing department my bill is constantly wrong they had the wrong order on the installation and the promotion I was originally quoted was not what I've been given and I still haven't received part of my promotion to Amazon Prime. If only they would just get everything in order with their customer service and billing then this company would it be above all the rest. I really wish they would make it so we could use the receiver box to watch Netflix like their competitors.
GARY ANDERKO AUSTIN, texas
2015-07-24
GARY Reviewed ATT Reviews
My original salesman promised service within two business days to hook up a home phone. When I received my confirmation email, it's stated it would take up to 10 days to get my home phone installed. After speaking with another eight people supposedly, my service would be turned on within three days. I was etven given a window of time to be at my apartment. No one showed up. Upon speaking with seven other people at AT&T, I again was told it would take up to 10 days to get my home phone service installed. I finally got to speak with a supervisor, who promised I would have service the next day between one and 5 PM. Upon speaking with seven other people at AT&T, I again was told it would take up to 10 days to get my home phone service installed. I finally got to speak with a supervisor, who promised I would have service the next day between one and 5 PM.that time window came and went, and no one showed up. After speaking with three more supervisors I was told my phone service was connected electronically and that I had been misinformed that the technician wouldn't be coming out. Unacceptable.
EDUARDO DELGADO AUSTIN, texas
2015-07-13
EDUARDO Reviewed ATT Reviews
I requested internet installation for Thursday 06/11/15 at 9am. Although the technician came in late because of issues setting up my account, he was excellent at helping out and answering any questions. So far I have my service is working great.
ED BOS AUSTIN, texas
2015-07-13
ED Reviewed ATT Reviews
I had to talk with people in Illionis for my Austin, Texas installation. Very confusing they said they had lost our order and we're trying to find it, so my installation would be delayed by four days because they had to work me back into schedule. I asked why because I was ahead of the others and now because of ATT mistake I went to the bottom of list. Now while talking with ATT, Illinios my phone rang and a local ATT, person left a message saying they would be at my house within thirty minutes. My U-Verse and Internet was installing and working great, but it appears that ATT should look at their scheduling. It's like the right hand does not know what the left is doing.
KRISTEN BAKER AUSTIN, texas
2015-07-13
KRISTEN Reviewed ATT Reviews
I love AT&T uverse my internet runs so smoothly and when I do have a problem the techs are always helpful because I know nothing about that area. Ha
NICOLE GILBERT AUSTIN, texas
2015-06-12
NICOLE Reviewed ATT Reviews
Love the survice, had great customer service and the technician was wonderful. Just had a few minor glitches getting set up and up and running. Highly recommebede prodcut.
BRENT GOLDADE AUSTIN, texas
2015-06-02
BRENT Reviewed ATT Reviews
The service works well, however the transparency in pricing is frustrating. The salesman who I activated my service with told me the install and activation fees will be waved and gave me a rough estimate of what to expect for a monthly bill after tax. Now I find out the the activation fee was not waved and the "rough" estimate of my monthly bill after tax is actually the exact amount only before tax. To make things more frustrating is customer support keeps saying the activation fee is a "creditable" charge and nothing they can do. Not entirely sure what that means after I was already told it would be removed. Seems similar to Time Warmer where your account never gets "noted" with the pricing you were initially told and the support person tries to up sell you to another promotion only to find the promotion is only for three months and your bill goes up again.
JILL VICKERS AUSTIN, texas
2015-06-01
JILL Reviewed ATT Reviews
Love AT&T. The customer service is always stellar and they make my online bill pay super easy.
STEVEN CUPIT AUSTIN, texas
2015-05-26
STEVEN Reviewed ATT Reviews
So far service has been great. The installer was not only fast and did a great job, but he was incredibly friendly and polite.
MOISES CARRASCO JR AUSTIN, texas
2015-05-14
MOISES Reviewed ATT Reviews
GREAT EXPERIENCE. HAD NO PROBLEMS SETTING UP A DIFFICULT SERVICE FOR MY TOWN HOME CURRENTLY UNDER CONSTRUCTION. GOT EVERYTHING I WANTED AT A PRICE CHEAPER THAN I EXPECTED.
JESSICA OLSEN AUSTIN, texas
2015-05-14
JESSICA Reviewed ATT Reviews
I love AT&T uverse and I will never go back to Time Warner that's for sure!
BLAIR MILLS AUSTIN, texas
2015-04-13
BLAIR Reviewed ATT Reviews
The tech who installed our Uverse, Jason, was great: knowledgeable, thoughtful, and friendly. Thanks!
LAURA CLEMMER AUSTIN, texas
2015-03-31
LAURA Reviewed ATT Reviews
My installer was wonderful. he ended up having to wrap the cable all the way around my apartment. he was so meticulous, you cant even tell that there is 50 ft of cable there. Thanks AT&T!
TAUREAN PERNICKA AUSTIN, texas
2015-03-31
TAUREAN Reviewed ATT Reviews
First time with AT&T. The service tech was really helpful and friendly. He hooked it up correctly and quickly. No issues, and really happy with my service!
SOPHIA MAKRIS AUSTIN, texas
2015-03-09
SOPHIA Reviewed ATT Reviews
I recently got my AT&T U-Verse service set up and the gentleman who came to put everything together was wonderful! He was patient and incredibly helpful with all my questions. Customer Service was great. The products themselves are also great. I had a hiccup recently and called into customer service, once again I received timely and more than adequate service. Overall, I am a happy customer and plan to continue with AT&T.
AHMAD AYYOUB AUSTIN, texas
2015-03-09
AHMAD Reviewed ATT Reviews
You initially treat your customers in a nice way, however once we buy the service the prices will change and the treatment will be worse. This is not the expected way, Faking customers is the not the ideal business way. I am cancelling my service soon ...... your competitors are looking for people to change and you are not the only company in USA.
DEANNA JOHNSON AUSTIN, texas
2015-03-09
DEANNA Reviewed ATT Reviews
I turned to AT&T because I've had such issues getting consistent internet service from my cable provider. They are down all the time in the evenings and on weekends, and I've been working with them for years. I just switched to AT&T and so far service seems great. But I've got a huge complaint, and I can't find anyone at AT&T to discuss. I've called and I get put on hold for more than an hour. I got my service installed on the 17th, It is only the 23rd today and my answering machine is filled up with 99 (the limit of machine) hang ups and phone calls from solicitors. My phone is ringing off the hook. I've talked with about a dozen of the solicitors calling me to get off their list and found out AT&T sold my number. And I'm getting barraged. The phone rings non-stop all day. I want to tear it out of the wall. I'm so disappointed with AT&T, and so sad that I made the mistake to sign a two year contact where I'm not stuck being harassed all day.
SARAH HEINTZ AUSTIN, texas
2015-03-09
SARAH Reviewed ATT Reviews
This has been by far the worst experience I have ever gone through. I have dealt with too many people and even when I spoke to a supervisor I didn't get the help I needed. AT&T you are in communications there should be some between your departments or maybe don't have so many departments for every task of the order. When I ordered new service this should have been made much more easier for me as a new client but I know see that I just another chain on your link of millions. No treatment of appreciation as new a business customer was laid out. I felt that I knew more about my order than your staff. I could go on about my experience but from reading your latest reviews it looks like I am not alone. You definitely change your method on the way you do things when setting up a small business account. Treat it as a individual account, I have a personal account with AT&T and have did not incur such problems when I started my account.
ANDY B BAYADSY AUSTIN, texas
2015-03-09
ANDY B Reviewed ATT Reviews
I had AT&T U-verse back in Indiana, and was lucky to be able to get set up with the same service, for the same price, after I moved to Texas. Installation was easy (just plug the green cord into the wall) and my service was activated about a week after I initially called. So far, I've experienced only a few hiccups, with internet dropping about three times in the past two weeks, but was able to restart the router to resolve the issue. So far, I am satisfied, and will continue to monitor service reliability before recommending to others.
ANGELO MILICIA AUSTIN, texas
2015-03-06
ANGELO Reviewed ATT Reviews
U-verse has made watching TV easy with our family. My kids want to watch show different from my wife and I and we can do this now by recording or just switching rooms and watching on different TV's. Thank you.....Not to mention the internet connection is great, extremely fast and reliable. My wife and I are both teachers and need internet for research and planning.
VINCENT POLISENO AUSTIN, texas
2015-03-06
VINCENT Reviewed ATT Reviews
Quick and simple to get set up. Happy with the service thus far…just wished my internet was faster. I have times where I have to run a speed test to get my devices running at normal speed. Technician who did the install was great as he walked through the entire process and was extremely respectful.
COLTON HALL AUSTIN, texas
2015-03-02
COLTON Reviewed ATT Reviews
Easy setup and transition to AT&T uverse. Thanks!
SCOTT BENDER AUSTIN, texas
2015-03-02
SCOTT Reviewed ATT Reviews
Great customer service during setup of my U-Verse service. The technicians put in a good amount of overtime to get me setup. Now that I have U-Verse, I will find it hard to change to another provider. Scott
JAMES MCNABB AUSTIN, texas
2015-03-02
JAMES Reviewed ATT Reviews
Great. Our house was a difficult install with phones, Internet, and TVs--six of them. Noble Brown was proficient and patient making it all happen over the course of about six hours. By coincidence, an ADT repair person was scheduled to come the next day. The ADT guy said aloud that he was impressed with the job Mr. Brown did making sure that the phone service worked with his alarm system. Mr. Brown also did a good job of explaining Uverse. We had a second tech come out because one phone wasn't getting a dial tone, and the Internet router wasn't strong enough. My wife's lap top would lose connections. Nathan Castle was great. On a scale of one to ten, he's a ten. Both problems solved in short order.
NIDA ABOOD AUSTIN, texas
2015-03-02
NIDA Reviewed ATT Reviews
U-Verse Elite comes at a great price for great speed! The technician was running a wee bit late (well, almost three hours) but still came to set up the internet even though it was past work hours. Lovin' it so far. Going to try and get some student discounts though.
GENINE FLORES AUSTIN, texas
2015-03-02
GENINE Reviewed ATT Reviews
I am enjoying AT&T services. However, I decided to get the service through with a combined package with Direct TV and being billed separately . The package is outrageous and cost does not save any money. I now have to now call AT&T to tell them I what to be billed with Direct TV. Had I known this I NEVER would have had the service with AT&T installed.
JENNIFER NAMIE AUSTIN, texas
2014-12-29
JENNIFER Reviewed ATT Reviews
We used AT&T for internet service in Birmingham, AL and now in Austin, TX. The service has been great in both places. The internet is fast and we never have any connection problems. The installer was very helpful and went above and beyond in quickly setting up our service which had to be brought to the house from the street. AT&T is definitely the internet service provider to choose for fast connections, great service and good prices.
HUNTER LUNDQUIST AUSTIN, texas
2015-03-02
HUNTER Reviewed ATT Reviews
So far so good. Installation was a day late, but works well. I just need to make sure that I get the money back for my gateway. I used a gateway from my previous Uverse account, and I was told that if I returned the gate way I was just sent, that the charges would be removed from my account. If you make sure my account is not charged for that material, then my experience will have been a really good one. Better than any previous with ATT.
SAMANTHA SUDARIA AUSTIN, texas
2015-02-27
SAMANTHA Reviewed ATT Reviews
I have been an AT&T customer in the past, never had a problem with my service. I recently moved into a new place and fell for the "Other Guys" promotions. VERY BIG MISTAKE!!!! After 2 months of the worst cable and internet service I have ever experienced, ( couldn't even hang with them long enough to get my free tablet)!!) I switched back to AT&T, more channels, very fast internet, exceptional service with a monthly bill that is $70.00 less than "Other Guys" Glad to be back with you AT&T, sorry I cheated on you, boy did I pay the price!!!! THANK YOU! for the exceptional value and service, you have a customer for life!!!
KELLY ERNST AUSTIN, texas
2015-02-27
KELLY Reviewed ATT Reviews
Installation took way longer than expected because of an outage in the area that the technicians weren't aware of. They were otherwise pleasant and professional, I just lost a lot of time sticking around while they worked. My service start was delayed a day due to the outage but I was able to reset the modem myself when it had recovered. I may have to upgrade my speed in the future because it's not great, but otherwise it does what I need it to do.
EZEQUIEL RODRIGUEZ AUSTIN, texas
2015-02-27
EZEQUIEL Reviewed ATT Reviews
At&t is the best of the best. Its why ill stick with them all the way. Great job AT&T!!!
PATRICIA RAWLINSON AUSTIN, texas
2015-02-27
PATRICIA Reviewed ATT Reviews
It was so easy to sign up for phone, internet and TV with AT&T. In fact, it was so easy that I also signed up for home security. The gentlemen I spoke with were very polite and informed as to the products they sold. I never had a single question that required me to be put on hold while an answer was found. I left Comcast for AT&T and could not be happier.
CARRIE THOMPSON AUSTIN, texas
2015-02-27
CARRIE Reviewed ATT Reviews
Nice customer service agent set me up, but the emails were confusing and actually contained incorrect information.
STANLEY A SHAW AUSTIN, texas
2015-02-19
STANLEY A Reviewed ATT Reviews
The AT&T U-Verse installer called before arriving at the earliest 9 AM -11 AM install time. And then showed up promptly at 9 AM. :) The installer was polite, listened to what was needed-- and professionally did his job. I was happy with the install and the adjustments needed for how the wiring needed to be attached to the house. He also left his phone number to call if any other problems arose. :) I expect to be happy with its future performance and support.
ANTHONY DIANORA AUSTIN, texas
2015-02-05
ANTHONY Reviewed ATT Reviews
overall pretty happy with att. customer service is better than the competition: (first word) rhymes with rhyme (second word) last name of a quarter back who won the super bowl in the "greatest show on turf" season. Haven't had any interruptions or slow speeds on the internet. The land line is a land line. I don't know what more you'd want to know about that. Don't have the TV; it was a bit pricey for what you get.
VERA HORNE AUSTIN, texas
2015-02-03
VERA Reviewed ATT Reviews
After suffering through an attempt with your main competitor, I am very pleased to report that your installer was excellent and I have received excellent service throughout. Congratulations on your outstanding customer service!
CHARLES BAREFOOT AUSTIN, texas
2015-03-10
CHARLES Reviewed ATT Reviews
The installer and customer service was great but the connection has been pretty bad. My connection cuts out for 1-2minutes EVERY 10-15 minutes. It also seems to have a problem with Google services including Gmail, Drive, Search and Youtube. Pretty disappointed with the product overall.
MELODY SEIDLITS AUSTIN, texas
2015-01-29
MELODY Reviewed ATT Reviews
Excellent! Thorough and efficient!
JD MAPLES AUSTIN, texas
2015-01-25
JD Reviewed ATT Reviews
Knowledgeable installation tech, Trouble free installation. With everything working correctly the first time around. Fast Internet performance. And enough to the TV to spend some time exploring the services. The smart phone Application is really cool, and works without any problems. It is as simple as Download, and start using. I am impressed.
MICHELLE MORGAN AUSTIN, texas
2015-01-25
MICHELLE Reviewed ATT Reviews
Excellent service when ordering my package. The installation tech was super helpful and knowledgeable. So far so good!
EMILY TWA AUSTIN, texas
2015-01-20
EMILY Reviewed ATT Reviews
Internet was set up in a timely manner and is working as planned
HENRY BOWENS AUSTIN, texas
2015-01-20
HENRY Reviewed ATT Reviews
great employees, fast very friendly . I love the speed of the internet , hope they get cable in my area soon!!!! thanks again .
ANGELA RITTER AUSTIN, texas
2014-09-23
ANGELA Reviewed ATT Reviews
Just got my AT&T Uverse service and am so far extremely pleased! The installer was on time, neat, pleasant and knowledgable about the product. My reception has been wonderful and the sound and picture are better than what I had with my cable service.... Plus a better better package and faster internet, for less money!
