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AT&T Customer Service General Questions
What is the AT&T customer service number?
How do I talk to a real person at AT&T?
You can talk with an AT&T customer service agent by calling one of the customer support numbers and following the automated prompts. Once you’ve answered the screening questions, you’ll be connected with a member of the AT&T customer support team.
For billing and account questions, call 1-800-331-0500.
For technical support, call 1-800-288-2020.
For all other questions or to order new service, please call 1-855-579-3106.
How do I call AT&T?
How can I pay my AT&T bill without signing in?
You can pay your AT&T bill over the phone by calling 1-800-331-0500. You can also pay by mail, by setting up AutoPay, or in person at your nearest AT&T store.
Does AT&T have 24 hour customer service?
Yes, AT&T provides 24/7 technical support.
How do I move or transfer my service to a new location?
How do I pay my AT&T or DIRECTV bill?
You can pay your bill in a number of ways. Log in to your account and pay bills online, pay over the phone (800-331-0500), by mail, by setting up AutoPay, or in person at your nearest AT&T store.
How do I find the nearest AT&T store?
Use the AT&T store locator, enter your zip code, and discover the closest stores and AT&T Authorized Retailers near you.
Is AT&T available in my area?
Visit our AT&T availability page to enter zip to discover which services are available in your area.
I have a question about my bill. Who do I contact?
How do I cancel AT&T service?
If you’re sure you want to cancel, call AT&T customer service at 1-800-288-2020.
AT&T Internet Customer Service
What is the AT&T Internet customer service phone number?
How do I call AT&T Internet customer service?
What do I do if my AT&T Internet is not working?
How do I fix AT&T Internet problems?
How do I check my AT&T Internet speed?
Use the AT&T Internet speed test to determine your current internet speed.
How do I report an AT&T Internet outage?
Can I install AT&T Internet myself?
Yes, you can install AT&T Internet yourself. Simply follow the instructions on the Self Installation Guide (included with your purchase or found online at att.com/userguides).
Why is my AT&T Internet slower than usual?
Certain factors (like too many devices connected at the same time, multiple devices streaming, gaming, or downloading larger files) can affect your internet speed. Check out our resource article on how to improve your internet speed. If your speed doesn’t improve, it may be time to upgrade your internet plan.
What kind of modem or router do I need for AT&T Internet?
When you call to order your internet plan, you’ll set up a time for an expert technician to install your internet. They’ll bring the right modem for your internet plan.
DIRECTV STREAM Customer Service
Is DIRECTV STREAM the same as DIRECTV?
No, DIRECTV STREAM is not the same as DIRECTV. DIRECTV STREAM offers live TV and on demand streaming with no annual contract, whereas DIRECTV provides satellite TV for a required two-year contract.
Is DIRECTV STREAM a contract?
No. DIRECTV STREAM offers live TV and on demand streaming without an annual contract.
How do I contact DIRECTV STREAM customer service?
DIRECTV STREAM customer service agents are available 24/7 to help with your every need. All you have to do is call (see our customer service question for numbers).
What is the DIRECTV STREAM customer service number?
What DIRECTV STREAM channels does my package have?
Go to the home screen of DIRECTV STREAM and select “Guide” to see your full channel lineup, or check out this page.
Why is my DIRECTV STREAM not working?
How do I log in to DIRECTV STREAM?
To log in to DIRECTV STREAM, just make sure you know your User ID and password and visit this page.
How do I pay my DIRECTV STREAM bill?
DIRECTV Customer Service
How do I talk to a real person at DIRECTV?
You can call 1-800-531-5000 to speak with a member of the DIRECTV customer support team.
What's the number to AT&T DIRECTV customer service?
Call 1-800-531-5000 to speak with AT&T DIRECTV customer service.
How do I pay my DIRECTV bill?
Call 1-866-266-1292 to pay your DIRECTV bill.
How do I program a DIRECTV remote to my TV?
Program a DIRECTV remote to your TV by following these steps.
How do I reset my DIRECTV remote?
Reset or troubleshoot your DIRECTV remote by following the steps on the DIRECTV Support page.
What is the phone number for DIRECTV customer service?
Call 1-800-531-5000 to speak with DIRECTV customer service.
DIRECTV doesn’t seem to be working, what should I do?
In which direction should my DIRECTV satellite dish point?
Schedule an appointment with a DIRECTV technician to aim your dish in the right direction.