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Moving? Get AT&T services for your new home

Whether you’re a new or current customer, moving DIRECTV and AT&T services is easier than ever.

unpacking moving boxes

How can we help?

father and daughter watching a show on ipad

Why make the switch to AT&T and DIRECTV services?

AT&T and DIRECTV make moving a breeze. Watch TV and take social media breaks while you unpack and settle in.

  • Order DIRECTV and start watching instantly with the DIRECTV app – even before your equipment is setup.

    Available only in the U.S. (excl. Puerto Rico and U.S.V.I.). Req’s compatible device and data connection; data charges may apply. Not all channels available to stream. Limited to up to 3 concurrent streams. Restr’s apply. Visit directv.com/app for more information.​

  • Get reliable internet when you need it most.

  • Pair DIRECTV with AT&T Internet and Home Phone.

Some of our popular packages

✝︎Speeds based on wired connection. Actual speeds may vary. For more info, go to www.att.com/speed101. ^Faster upload speeds and more upload bandwidth capacity based on comparison of AT&T Fiber starting, mid and high-speed tiers vs. comparable Xfinity, Spectrum & Cox tiers. §$10/mo for up to 5 Extenders. Number of extenders determined at the sole discretion of AT&T. **Avail. Internet 300, 500 and Internet 1000; guards against known threats only; Smart Home Manager app required; security features must be enabled; protects devices connected via Wi-Fi or ethernet.

*New approved residential customers, price incl. TV pkg & equip. fees for first TV. Add’l fees may apply to non-qualified customers. Equipment lease req’d in most sales channels. Early agmt termination fee applies ($20/mo.) & add’l fee(s) may apply if equip. not returned. Credit card req’d. Restr’s apply. $19.95 activation applies for satellite customers. §Local channels may not be available in all areas. Device may need to be in billing region in order to view local channels. No Locals package available in certain markets.​ 1First device available for well-qualified customers. High-speed internet connection required. Satellite customers are subject to equipment non-return fee(s) if equip. not timely returned.​​ 2 Max, Paramount+ with SHOWTIME, STARZ, MGM+ and Cinemax are included for 3 months and auto-renew monthly thereafter at then-prevailing rates (currently $15.99/mo. for Max, $11.99/mo for Paramount+ with SHOWTIME, $10.99/mo. each for Cinemax and STARZ, and $5.99/mo. for MGM+), unless cancelled. Req’s you to select offers. See offer details. Access Max only through Max app or max.com. Online account registration may be required. Offer not available to DIRECTV and U-verse TV customers switching to DIRECTV via Internet. Cancel online or by phone. Offer subj. to change.

*New approved residential customers, price incl. TV pkg & equip. fees for first TV and Internet 300 & Phone Unlimited America plan. Add’l fees may apply to non-qualified customers. Equipment lease req’d in most sales channels. Early agmt termination fee applies ($20/mo.) & add’l fee(s) may apply if equip. not returned. Credit card req’d. Restr’s apply. $19.95 activation applies for satellite customers.§Local stations/games in some markets may be unavailable due to channel disputes, more info at tvpromise.com.​ 1First device available for well-qualified customers. High-speed internet connection required. Satellite customers are subject to equipment non-return fee(s) if equip. not timely returned.​ ​2Max, Paramount+ with SHOWTIME, STARZ, MGM+ and Cinemax are included for 3 months and auto-renew monthly thereafter at then-prevailing rates (currently $15.99/mo. for Max, $11.99/mo for Paramount+ with SHOWTIME, $10.99/mo. each for Cinemax and STARZ, and $5.99/mo. for MGM+), unless cancelled. Req’s you to select offers. See offer details. Access Max only through Max app or max.com. Online account registration may be required. Offer not available to DIRECTV and U-verse TV customers switching to DIRECTV via Internet. Cancel online or by phone. Offer subj. to change.

Call and ask about the AT&T Fiber deals available at your address. Ltd. avail/areas

Plus get an additional $50 Reward Card when you sign up for AT&T Fiber when you call to order or enter promo code “EXTRA50" at checkout.

Cancellation fee covered via additional reward Card; proof of eligibility req’d. Online only. Redemption req’d. $50 w/300M; $100 w/500M; $150 w/1Gig+. Ltd. avail/areas.

See offer details

familia tomando una selfie con un teléfono inteligente

Moving is the perfect opportunity to upgrade

As you’re moving to a new place, consider switching to AT&T wireless for its great coverage and reliability.

  • Get unlimited talk, text & data, AT&T 5G, AT&T ActiveArmorSM security, and personal hotspot data with UNLIMITED YOUR WAY®

  • 5G access* included

    Requires a compatible 5G device. Coverage not available everywhere. Learn more at att.com/5Gforyou.

  • Stream without any overage fees

Frequently asked questions about moving and AT&T

Should I cancel or transfer my DIRECTV, DIRECTV STREAM, or internet service before I move?

There’s no need to cancel your service—you can transfer your service to your new address.

How do I transfer DIRECTV service?

Call the DIRECTV moving number 1-833-815-1260 for DIRECTV moving service.

How do I transfer AT&T Internet service?

To initiate AT&T internet moving, start by logging in to your account, fill out your move date and new address, as well as your preferred installation date. Expect an email confirmation within 24 hours.

How do I transfer Home Phone service?

Transferring Home Phone service is easy. Just login to your account, fill out your move date and new address, as well as your preferred installation date. You’ll get a confirmation email within 24 hours.

What if I’m moving to an apartment or condo?

Before getting your service installed and activated in an apartment or condo, you need to fill out the Landlord Approval Form.

Can I make changes to my AT&T services when I move?

Definitely! If you’re a DIRECTV customer, just call 866-878-6332 to upgrade or change your service. If you’re looking to make changes to your DIRECTV STREAM, internet, or home phone, just make the change when you place your move order online.

How much do I have to pay to transfer service?

There generally isn't any charge for the installation of your services. If you are an existing DIRECTV or AT&T Internet customer and moving, professional standard installation is included at no charge. If you are connecting more than three TV receivers or your home isn't wired for internet, then there may be additional charges. Call your installer to find out.

Should I take my equipment with me when I move?

DIRECTV dishes remain installed at your old address, but everything else (remotes, receivers, your owner’s manual and the Wi-Fi Gateway) should come with you.

How long does it usually take to transfer service?

Transferring service only takes about 10 minutes. Just log into your account, follow the instructions, and you'll receive an email within 24 hours confirming your new AT&T services and installation date.

Do I need to have someone come and install the transferred service?

Technicians are required to transfer DIRECTV service. You have the option to install DIRECTV STREAM, internet and phone service yourself.

What happens to my DVR recordings when I move?

As soon as your transferred service is connected to your old DVR, your recordings will be available.

What if AT&T Internet is no longer available at my new address?

Log in to your account and enter your move date and new address, then check which services are available to you. If you’re a DIRECTV customer, call 866-878-6332.

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