Get AT&T Services |
Get AT&T Services | Call 1-866-895-3906
Get AT&T Services |
Get AT&T Services | Call 1-866-895-3906
48% of ALL HOME CONNECTIONS customers in Texas choose AT&T Internet plans with speeds between 50 and 100 Mbps.
Limited availability in select areas. May not be available in your area. Call to see if you qualify.
Call to Get AT&T Internet TodayCall 1-866-895-3906
† Percentage is based on the number of AT&T Internet sales made with ALL HOME CONNECTIONS, an AT&T Authorized Retailer, between January 1, 2017 and July 31, 2018 and on the geographic service location provided at the time of the sale.
Everything is bigger in Texas, which may or may not come as a shock to you when you move to Dallas. The atmosphere of the Big D is exciting…and humid. But you'll eventually get used to that. (Tip: de-frizz shampoo).
What you shouldn't have to get used to is unreliable internet service. It's hard to find your way around such a big city without some help from the map on your smartphone, unlimited data and a strong connection—all of which certainly come in handy while navigating the Central Distressway (oops…Expressway). And AT&T offers convenient internet bundles that wrap everything up for you neater than a present, so you can settle back and watch the Cowboys game and stop worrying about managing so many different bills. AT&T even has their headquarters located right here in the city, so you know your service is going to be beyond fantastic.
With AT&T you can explore the two sides of the city's fascinating coin—stream performances of Dallas-grown sweethearts like Kelly Clarkson and Selena Gomez, or watch a documentary about the less savory (yet no less interesting) Bonnie and Clyde. The possibilities are bigger than a high-do, and twice as entertaining.
Speeds Up to 100 Mbps*
when bundled, plus taxes & equip. fee
12 mo agmt, other qualifying service (min $19/mo) & combined bill req’d. $10/mo equip fee applies. Incl 1TB data/mo. $10 chrg for each add’l 50GB (up to $100/mo)†
for 12 mos when bundled, + taxes & equip fee
w/12 mo agmt, other qualifying svc (min $19/mo) & combined bill. $10/mo equip fee applies Incl 1TB data/mo. $10 chrg for each add’l 50GB (up to $100/mo)†
4G LTE data
Price is for one line
Prices after discount with AutoPay and Paperless bill. Discount starts w/in 2 bills. AT&T may temporarily slow data speeds when the network is busy.
for 12 mos plus taxes and RSN fee
w/ 24-mo. agmt & other qualifying AT&T svc (min. $30/mo). Autopay & Paperless bill req’d. Pay $74.99/mo plus taxes until discounts start. Prices higher in 2nd year.
*$19.95 ACTIVATION, EARLY TERMINATION FEES ($20/MO. FOR TV; $15/MO. FOR INTERNET) FOR EACH MONTH REMAINING ON AGMT., EQUIPMENT NON-RETURN & ADD’L FEES APPLY. Price after $10/mo. autopay & paperless bill and $10/mo. bundle discounts for up to 12 mos each. Discounts start w/in 3 bills. New approved residential customers only (equipment lease req'd). Credit card req'd. Restr’s apply.
^Limited availability in select areas. May not be available in your area. Call to see if you qualify.
Geographic and service restrictions apply to AT&T Internet services. Call to see if you qualify.
$40 Internet Offer: Price for Internet (768k-100M) for new residential customers when bundled with another qualifying AT&T service (DIRECTV, U-verse TV, AT&T TV or AT&T Phone or postpaid AT&T wireless). Prorated ETF ($180) applies if Internet is disconnected before end of 12 months. Must maintain all bundled services to receive advertised pricing. Additional Fees & Taxes: Excludes cost-recovery charges, where applicable and $10/mo equipment fee. Activ/Installation: $35 activation fee (self-install) or $99 installation (full tech install) may apply. Credit restrictions apply. Pricing subject to change. Subj. to Internet Terms of Service at att.com/internet-terms.
†Unlimited data allowance may also be purchased separately for an add’l $30/mo., or maintain a bundle of TV & Internet on a combined bill and receive unlimited internet data at no add’l charge. For more info, go to www.att.com/internet-usage
CHOICE 1-YR ALL INCLUDED PACKAGE W/ OTHER ELIG. SVC: Ends 1/20/20. Available only in the U.S. (excludes Puerto Rico and U.S.V.I.). 1st & 2nd year Pricing: $59.99 for first 12 mos. only. After 12 mos. or loss of eligibility, then prevailing rate applies (currently $110/mo for CHOICE All Included), unless cancelled or changed prior to end of the promo period. Pricing subject to change. $5/mo. autopay/paperless bill discount: Must enroll in autopay & paperless bill within 30 days of TV activation to receive bill credit starting in 1-3 bill cycles. First time credit will include all credits earned since meeting offer requirements. Must maintain autopay/paperless bill and valid email address to continue credits. No credits in 2nd year for autopay/paperless bill. $10/mo. bundle discount: Internet: Reqs new or existing svc. Excludes DSL. 12- mo. agmt req’d for new customers. Prorated ETF (up to $180) and Equipment Non-Return fees apply. Wireless: Consumers only. Sold separately. Reqs new or existing AT&T postpaid svc on elig. plan (excl. Lifeline) on a smartphone, phone or AT&T Wireless Internet device (excl. voice-only AT&T Wireless Internet). Both svcs: Eligible svc must be installed/activated w/in 30 days of TV activation and svc addresses must match to receive bill credit starting in 1-3 bill cycles. First time credit will include all credits earned since meeting offer requirements. Must maintain both qualifying svcs to continue credits. No credits in 2nd year for bundled services. Includes: CHOICE All Included TV Pkg, monthly service & equipment fees for one Genie HD DVR, and standard pro installation. Exclusions: Price excludes Regional Sports Fee of up to $8.49/mo. (which is extra & applies to CHOICE and/or MÁS ULTRA and higher Pkgs.), applicable use tax expense surcharge on retail value of installation, custom installation, equipment upgrades/add-ons (min. $99 one-time & $7/mo. monthly fees for each extra receiver/DIRECTV Ready TV/Device), and certain other add’l fees & charges. Different offers may apply for eligible multi-dwelling unit and telco customers.
DIRECTV SVC TERMS: Subject to Equipment Lease & Customer Agreements. Must maintain a min. base TV pkg of $29.99/mo. Programming, pricing, terms and conditions subject to change at any time. Some offers may not be available through all channels and in select areas. Visit directv.com/legal or call for details.
Offers may not be combined with other promotional offers on the same services and may be modified or discontinued at any time without notice. Other conditions apply to all offers.
©2019 AT&T Intellectual Property. All Rights Reserved. AT&T, Globe logo, DIRECTV, and all other DIRECTV marks contained herein are trademarks of AT&T Intellectual Property and/or AT&T affiliated companies. All other marks are the property of their respective owners.
AT&T UNLIMITED &MORESM PLAN: Monthly plan charge ($45 for single line; $75 multi-line) & monthly per-device access charges apply. Data Restrictions: For all data usage, AT&T may temporarily slow data speeds during times of network congestion. Plan is not eligible for Stream Saver. For content we can identify as video, wireless streaming speed will be slowed to a max of 1.5Mbps, Standard Definition quality (about 480p). Video speed is capped at this amount, regardless of network device is on (for example 4G LTE). Ability to stream, video resolution, and other data usage (including speed) are not guaranteed, may vary, and be aﬀected by a variety of other factors. Other restrictions apply. Tethering/mobile hotspot use prohibited (except Connected Cars). UNLIMITED TALK: Phones only. Includes calls w/in DCA. Service may be terminated for excessive roaming (see Wireless Customer Agreement at att.com/wca). Unlimited Talk to Canada and Mexico: Phones only. Includes unlimited International Long Distance (ILD) calling from DCA to Mexico and Canada. You may be charged for calls to special or premium service numbers. Calls to Other Countries: Includes ILD service that can be used to call countries other than Canada and Mexico. Per-minute pay-per-use rates apply unless you have an ILD service package. Rates subject to change w/o notice. For rates, see att.com/worldconnect. UNLIMITED TEXT: Standard Messaging – Phones only. Requires compatible device. Includes unlimited messages up to 1MB in size within DCA to more than 190 countries for text messages and 120 countries for picture & video messages. AT&T may add, change, & remove included countries at its discretion w/o notice. Messages sent through applications may incur data or other charges. See att.com/text2world for details. Advanced Messaging: Sender and recipient(s) must be AT&T postpaid wireless customers with HD Voice accounts, capable devices, have their devices turned on & be within AT&T- owned and operated DCA (excludes third-party coverage). Includes unlimited messages up to 10MB in size. Other restrictions apply & can be found at att.com/advancedmessaging.
GENERAL WIRELESS SERVICE TERMS: Subject to Wireless Customer Agreement (att.com/wca). Service is not for resale & is intended for use primarily within DCA. If AT&T does not enforce any of the terms or restrictions of its service oﬀerings, it is not a waiver of AT&T’s right to enforce those terms or restrictions. AT&T reserves the rights to enforce all terms & restrictions at any time. If AT&T determines your use of services violates any of the applicable terms or policies found in the Wireless Customer Agreement, we may in our sole discretion suspend, modify, terminate or restrict your service. Coverage: Coverage map shows high level approximation of areas included in and out of plan. For the most current coverage info for your area, check wireless.att.com/coverageviewer. Coverage may include areas that are served by unaﬃliated carriers & not on AT&T’s owned and operated network (oﬀ-net). Coverage is subject to change without notice.Network Management: All AT&T service is subject to AT&T network management policies. See att.com/broadbandinfo for details. Off-Net Usage: International and domestic off-net (roaming) data usage may be at 2G speeds. Excessive Oﬀ-Net Usage: You get an oﬀ-net (roaming) usage allowance for each service. If you exceed the allowance, your service(s) may be restricted or terminated.Other Restrictions & Charges: Other restrictions apply & may result in service termination. If you purchased a device that requires a term commitment, an Early Termination Fee applies if you cancel service after the first 14 days & before your term ends. See att.com/equipment ETF for details on what fee may apply for your device & how the fee is prorated over time. Activation/upgrade fee per line (up to $45) & deposit may apply. Credit approval may be required. AT&T reserves the right to suspend or terminate service to your account, place any non-complying device on an appropriate plan, and/or add any other required element of a plan. Other Monthly Charges: Apply per line & may include taxes, federal/state universal service charges, Regulatory Cost Recovery Charge (up to $1.25), gross receipts surcharge, Administrative Fee, & other government assessments which are not government-required charges. Additional one-time charges may apply. See att.com/additionalcharges for more details on other charges. For full service terms and conditions visit att.com/wirelessterms.
$40 Internet Offer: Ends 12/31/19. Price for Internet 300 for new residential customers in AT&T Fiber markets when bundled with another qualifying AT&T service (TV/AT&T Phone/Wireless). Promotional pricing for first 12 months only. After 12 mos., the rate increases to $60/mo unless canceled by customer prior to end of 12 mos. Prorated ETF ($180) applies if Internet is disconnected before end of 12 mos. Must maintain bundled qualifying services with matching service address to receive advertised pricing. Additional Fees & Taxes: Excludes cost-recovery charges, where applicable, and a $10/mo equipment fee. Credit restrictions apply. Pricing subj to change. Select MDU residents, AT&T Employees/Retirees not eligible. Subj. to Internet Terms of Service at att.com/internet-terms.
Plus, get professional activation help and expert setup of your new device.
For service details and eligible areas, See details.
Same Day Delivery: Available for orders placed by 4 p.m. local time by calling the number on this page. Must purchase and activate eligible device with wireless service agreement and qualifying voice and/or data plan. Requires account holder present, at least 18 years of age with government-issued photo ID. Limited to select zip codes in Atlanta, Austin, Baltimore, Birmingham, Boston, Charlotte, Chicago, Cincinnati, Cleveland, Columbus, Dallas, Denver, Detroit, Fresno/Visalia, Greater New York, Hartford, Houston, Indianapolis, Jacksonville, Kansas City, LaFayette LA, Las Vegas, Little Rock, Los Angeles, Louisville, Memphis, Miami, Milwaukee, Minneapolis, Nashville, New Haven, New Jersey, New Orleans, Oklahoma City, Orlando, Philadelphia, Phoenix, Pittsburgh, Portland OR, Providence, Raleigh, Sacramento, Salt Lake City, San Antonio, San Diego, San Francisco, Seattle, St. Louis, Tampa, Tulsa, and Washington, DC. Other geographic and service restrictions apply. AT&T or an authorized provider will contact customer to schedule up to 60 minutes to deliver and set up eligible device. No charge to customer for AT&T Ready to Go delivery. AT&T Ready to Go delivery is non-transferable, has no cash value, and cannot be redeemed for cash or applied as payment to an AT&T account. AT&T not responsible for lost or damaged software or data. Subject to wireless service agreement. Activation/upgrade, early termination and other fees, and restrictions may apply. Offer subject to change.
$40 Internet 300 Offer: Ends 1/20/20. New residential Internet customers in eligible AT&T Fiber markets. Pricing for first 12 months only. Price requires bundle with another qualifying AT&T service (TV (Uverse or DIRECTV)/AT&T Phone/postpaid Wireless). Pricing for first 12 months only. After 12 mos., the rate increases to $60/mo unless canceled by customer prior to end of 12 months. Prorated ETF ($180) applies if Internet is disconnected before end of 12 months. Must maintain bundled qualifying services with matching service address to receive advertised pricing. Other charges: Excludes cost-recovery charges, where applicable. Credit restrictions apply. Pricing subj to change. Select MDU residents, AT&T Employees/Retirees not eligible. Subj. to Internet Terms of Service at att.com/internet-terms.
†Unlimited data allowance may also be purchased separately for an add’l $30/mo., or maintain a bundle of TV & Internet on a combined bill and receive Unlimited Internet data ($30 value) at no add’l charge. For more info, go to www.att.com/internet-usage.
††Internet speed claims represent maximum network service capability speeds. Actual customer speeds are not guaranteed and may vary based on several factors. For more information, go to www.att/com/speed101.
Offers may not be combined with other promotional offers on the same services and may be modified or discontinued at any time without notice. Other conditions apply to all offers.
One Plaza Store 208 S Akard Street Ste 110, Dallas, TX 75202
Greenville Ave Store 5521 Greenvile Ave Suite 101, Dallas, TX 75206
Mockingbird Ln Store 5618 E Mockingbird Lane, Dallas, TX 75206
Sylvan Thirty Store 1818 Sylvan Ave Ste. C150, Dallas, TX 75208
W Lovers Ln Store 5567 W Lovers Ln, Dallas, TX 75209
Lemmonwood Store 5616 Lemmon Ave, Dallas, TX 75209
Buckner Store 1530 S Buckner, Dallas, TX 75217
Casa Linda Store Store 1152 North Buckner Blvd Ste 114-A, Dallas, TX 75218
Oak Lawn Ave Store 3329 Oak Lawn Avenue, Dallas, TX 75219
Bachman Lake Store 3701 W Northwest Highway Building 4, Suite 402, Dallas, TX 75220
Northpark Center Store 8687 N Central Expressway Suite 2340, Dallas, TX 75225
W Northwest Hwy Store 5960 W Northwest Highway, Dallas, TX 75225
Marsh Lane Store 11722 Marsh Lane #A3, Dallas, TX 75229
Preston Royal Store 5959 Royal Lane, Dallas, TX 75230
Park Lane Store 9100 N Central Expressway Suite 105, Dallas, TX 75231
Alpha Parkway Plaza Store 13710 Dallas Parkway Suite I, Dallas, TX 75240
Abrams Rd Store 8520 Abrams Rd 108, Dallas, TX 75243
Midway Rd Store 12801 Midway Road Suite 511, Dallas, TX 75244
South Preston Store 17489 Preston Rd Suite A, Dallas, TX 75252
75Out of 100
When it comes to connectivity, Dallas is ranked #13 overall—with 89% of the population owning at least one computing device, and 62% with access to broadband internet. With growing attention on its business connectivity, Dallas is becoming a full-fledged wired city market—dedicated to expanding internet access on a local level.
100Out of 100
Dallas is one of four Texas cities with access to all four modes of transportation (bus, train, and public bikes & scooters). Lime is currently the best bike and e-scooter option in the city, and DART (still used today) was the first light rail system in the U.S., and the only rail system in Texas until 2004.
18Out of 100
Ranked #4 in green infrastructure overall, Dallas has approximately 41 solar installations and 8.5 electric charging stations per 100,000 residents. Dallas is working on improving its green infrastructure with a city-wide initiative called “Green Dallas,” which includes efforts to minimize pollution and eliminate risk.
Data is for informational purposes only and was compiled by ALL HOME CONNECTIONS on February 13, 2019. Data does not reflect views or information from AT&T. See details.
Data is for informational purposes only and was compiled by ALL HOME CONNECTIONS on February 13, 2019. Data does not reflect views or information from AT&T.
Percent of Population with at Least One Computing Device was last accessed on February 13, 2019 at https://www.census.gov/programs-surveys/acs/
Percent of Population with Access to Broadband Internet was last accessed on February 13, 2019 at https://www.census.gov/programs-surveys/acs/
Transportation metrics were last accessed on February 13, 2019 at https://www.visithoustontexas.com/travel-planning/maps-and-transportation/getting-around-houston/
Solar Installations per 100,000 Residents was last accessed February 13, 2019 at https://www.google.com/get/sunroof#p=0
Number of Electric Car Charging Stations per 100,000 Residents was last accessed February at https://afdc.energy.gov/fuels/electricity_locations.html#/find/nearest?fuel=ELEC
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Too slow two techs already have been oit. Still nothing. Thinking of switching back to my old provider because Im very dissatisfied with the slow speed of the internet.
Great service from our installation technician, Anthony in Dallas. He was on time and got the job done quickly while having good knowledge of other products I was curious about. He was a very relatable guy as well.
Had a great experience. Installation was good and so far service is great as well.
"Was installed correctly and have had no problems. Love the on demand services " Thank you
Very good installer nice and on time!!
Service was scheduled for installation on Tuesday, got postponed, the installation was completed on Friday, October 7th.
Brian was very helpful. He was on time, polite, professional, and efficient.
I have been with att for a few years now. I can honestly say I have and am 100% satisfied with the service and rates.
Good speed. The booster helps get coverage all over the house + by the pool in the back!
Nothing but good things to say AT&T has been super user friendly and the customer service is great!
The speed is good and I have no complaints so far.
Everything from calling to get a plan to get set up to the technicans coming out to setup my internet was smooth and very customer friendly. I was deciding between AT&T and Time Warner. I called AT&T first and had awesome service, and my representative that I contacted was clear and gave me all the information I needed... Completely different than my experience with TW, which ultimate helped make my decision. The technicans we're great and fast when they came out. Even gave me a courtesy call, forty,-five minutes before arriving. I also was happy with the online service, I was able to reschedule my technican appointment with ease through the the link AT&T had emailed me to confirm my appointment. Overall, had a really great experience and am happy with my decision to choose AT&T!
Everything is working well. Customer service has been very nice and helpful. 2 issues: 1) I was not able to choose my email address and had to settle on one with my name and a series of numbers, which means I will never use it. 2) I had a modem and router and was told that I would be able to use it, however that was not the case. I have to use their combined modem/router and must rent it. There is no option to purchase.
I had a wonderful experience setting up my new ATT U-verse in my apartment. The staff were all very friendly and helpful and the process was quick and easy!
best service ever,fast,reliable better now with univision 23, thanks guys
First off, the technician (Jim) was early to the appointment, which was a great. He was very courteous, and was able to answer all my questions. I've only had internet service for about a week now, but it's been working strong on all our devices with no issues. Very happy with the experience so far.
Great customer service. Very professional and nice
I'm so glad I cut the cord with my last provider. Friends and family even tell me how great the service seems to be when they visit me. I can't wait to watch the NBA Finals with my awesome service.
Great Service and speed on the internet.
Great installation service and simple contract.
Good, quick, service
Good service. Recently transferred service to a new place and it was a pretty simple process - the technician was awesome and helped make things run smoothly.
The young man was prompt. He did the installation of the wi-fi and phone
Very easy installation. Great channels and extra features!!
Good and satisfied service.
Excellent service. The tech arrived 30 minutes ahead of schedule.
I LOVE THE SERVICE IT GOES FAST
The service tech was right on time, I can't say the same for my scheduled installation date that moved three times 01/06/2016, 01/24/2016, and finally 01/13/2016
I am loving my new service.
The service tech was great. Thank you.
100% Great Customer Service
Att is great
The service is great!
Very helpful customer service experience😊😊
On time and no issues with services
They was unprofessional I got switch to five different ppl an still don't have phone or internet
"We are really enjoying our services...haven't been kicked off the internet or had any bad TV receptions, as of yet. So much better than Time Warner."
Very satisfied with the service Thank you.
My last FIRST cable cable company! For many years I have tried, Comcast, Time Warner, direct TV, sudden link, and I must say my experience with ATT surpasses all of them by far. The service is reliable, the customer service friendly and personable, not to mention the service techs who come over are extremely approachable and engaging. At this point I wouldn't dream of going anywhere else. Most importantly, I don't feel like they are trying to get over on me. I have recommended them to a couple of people. Keep it up ATT
The speed of Internet Max is amazing. We love it!
I am glad to be back with ATT, I should had never left in the first place. The tech was friendly, understanding, and he made sure I had everything including the MYATT app set up before he left.
They were nice and thoughtful
They were bright and early and fixed all of my connection issues. Nice and friendly. Hard working. Excellent experience.
I want to thank ATT staff for providing an exceptional service. Both the operator and the technician did a great job. The operator was very friendly! She answered all my questions and explained all the options available for me. The technician called me before arriving to my apartment. He was polite! Overall, it was a wonderful experience. I would totally recommend ATT services. So far , I am happy with my internet connection. Thank you so much for everything.
It took two separate days (installation on day one and trouble shooting on day two), but it all worked out. Now, I am a 'Fan' of U-Verse! The agents were both Excellent!
Terrible, it's been three weeks since I placed the order and I still do not have internet installed yet.
Great service, nice staff
Good internet, great costumer service
First time getting with at&t amd i must say so far it is great internet works great on all my devices pretty good for what im paying.
Customer service rep made false promises and gave lots of misinformation. After my service installation appointment the wifi stopped working. Apparently a technician mistakenly disconnected my service.
Disappointed with the initial last-minute cancelation of our instalkation but aside from that all AT&T representatives were awesome and helpful. Glad we waited out the week of service issues and didn't switch to providers
We love our AT&T service. Not only has the customer service been great, but so has our internet and cable bundle!
Setting up my service was easy and painless! The person on the phone was calm and upbeat and even gave me a phone call back so I could continue speaking with her after conferring with my sister about different plans!
I was given excellent service. The technician setup and showed me how to use my service in a timely manner.
Internet works well could be better. Slows down every once in while.
At&t is best service in the Dallas metro.
Service was great. Technician called me before he arrived He was nice and professional. Paid attention to what he was doing. Got the job done in good time.
Installation was very easy, installer was on time and very professional, good experience all in all.
when I called to set up service the prices were very different than what was listed online.
The TV picture is great. The Internet is slower than time warner cable though.
My service with at&t is great and the technician was very helpful in setting up my account with easy payment and trouble shooting access through at&t mobile app. He also left his name and contact information and informed me that he will be fixing any issues I have for the next 30 days and to call him if I have any issues. That was an ideal part of customer service in my opinion. Most company's installation technicians are finished with the customer after installation. I feel that this is the beginning of a long customer relationship loyalty with at&t. Thanks at&t for the honesty and upfront service details that I was given. My sales agent followed up with my installation to see how I was doing with my new service. I'm so glad I switched to at&t. I'm saving money and have more services than what I had before I had at&t.
The man who come to connect my phone and Internet was more the then nice and polite. He even set the bags on his shoes when he entered the house.Thumbs up
DSL service is pretty good. It slows down every now and then for phone and computer, but haven't noticed much difference on the XBox One. The technician who set it up was incredibly friendly and very nice. Very good experience
Tthe guy that came to install my services was awesome he was quick an had no problem hooking up an finding every thing he was very help an answer all my question he a had work an his performance shows he a great work would love to come across more people like him thanks again sorry I don't remember his name but if u find him let no he is awesome!!!
Customer service and technician are so awesome
The rep came to our house right in time and even called fifteen minutesbbeforehand. His name wss Cody and he wss very friendly. He immediately got to work after I told him where we'd like to set up. Once it was done he explained the remote to me, helped me register online and showed me how to put parental controls on the TV for my kids. It was a smooth process!
EI love AT&T especially their service and they have good quality
It took a LOT for us to agree to try one more time after our initial order was mixed up, cancelled, put on the wrong schedule, wrong service, and taking more than 6 phone calls at more than an hour each time. Even the emails were incorrect. We were without service for nearly a week before a tech arrived to do the install. Currently it appears to be working, but we had to request a 60 day trial period with no questions asked to remove it should the ongoing services proves as poor and unreliable as the ordering process.
I signed up for ATT UVerse because the rates were competitive for what I wanted. I was with Direct TV and couldn't justify paying over $100 for just regular services ( no HD, no Internet, and NO premium channels) after over 2 yrs of dealing with the rising cost and signal loss with the wind blew I finally decided to switch. It was a rough start with signing up as a I spoke to 1 customer rep the day I started the online order, then spoke with another rep the next day who told me that my order was pending because a credit card needed to be added to the account ( I had already gave the 1 rep this information the day before) gave it again with the 2nd rep who tried to help with my frustrations. I got ANOTHER email the next day telling me my order was STILL pending for the SAME information I had already given twice already. After being put on hold 3 times and 25 minutes later the guy stated that he did not need it and proceeded with processing my order with the date that worked for me. the installation went great.. no problems.. the technician I had was friendly and informative. And after adding the HD to my services I am now satisfied thus far..
The guy I spoke with on the phone was pretty awesome and helpful. The installation, however, took around 5 hours and of course they could only come at the end of the window so my boyfriend was home all day while that process was going on. They even had to call someone else in to help out. I also have only had the service for a few weeks and we've had to reset the modem multiple times because of outages... not terribly happy so far : /
They had some trouble finding what they needed for the install, but once they got it going, Josh troubleshot until things were perfect. We've had no interruptions, with plenty of streaming capability.
From the time I ordered till the install was complete, I was and am very impressed how everything was handled. I love my ATT UVERSE.
Had a little trouble at first but talk to supervisor and got the issue fixed now I love my service
My family has been with AT&T for several years now and I love it. It has never given me problems and people are very helpful. The gentleman that came to do the installation was also very kind and very helpful. I recommend AT&T for all services.
Initially, I set-up the service on-line to receive a call to repeat all of the information. It took an hour. I would give this contact 1.5 stars The installation took 6 hours and the tech was very pleasant. I also needed to call back and this was pleasant too. I would give these 2 contacts 4 stars.
Paris was my service technician and he did an outstanding job. He was courteous, professional, and attentive to our needs here at the office. There was a complicated wiring situation that he was able to solve promptly and without hesitation. I was truly impressed!
My internet speed is good, but not the speed I expected.
the service I got on yesterday was great the customer service was awesome and she took care of my install date prefect
Switched from Time Warner and love it. Easy to talk with on the phone.
I had previous service with TIME WARNER and it doesn't even compare to AT&T U Verse I am so happy and would recommend At&t U verse to friends and Family
5 stars! Fast, easy. The tech was helpful and actually taught me something cool.
I like the service and prices
It was a little slow at first, but I love the service so much! I think the phone feauture is a little pointless. The guy who installed everything was awesome! Very helpful!
The installer came early and everything went smoothly. I have no problems and/or concerns. Thank you!
I have only had service a couple of days, but so far I am very happy with my decision to go with ATT. The install tech. did a great job and very fast install, explained my new service and answered all my questions. The internet speed is allmost as fast as cable and my tv reception is great. If I had one complaint, it would be that the more popular channels are spread out so much on the guide. One channel is on 4 and another is on 900, with many channels between these that most people do not watch. Time Warner had the more popular stations between 1 and 100 so it was easy to find most watched channels. I will try and make a favorite list to reduce time to find popular listings. That being said, I am very happy with my decision to drop Time Warner and go with ATT.
Installation technician was prompt, knowledgeable, and took time to explain the system. I'm enjoying the services and I'm glad I chose U-Verse.
Put in ATT GigaPower. Couldn't believe the speed for my new connection! 106Mbps down and 115Mbps down. Now this is what the Internet is supposed to be like!
Very fast connection. The service tech was informed and very professional. A good communicator, too. He took time to make sure all devices were connected properly. A great experience, although the modem had to be replaced, which was not the tech's fault.
It's been great. Glad I switched.
Unfortunately the sales person that took my service order made several big mistakes, although he was extremely helpful and friendly everything after the order went wrong. I spent so much time trying to explain the situation with several people until finally someone understood me but it was so unnecessary and it frustrated me further.
I think AT&T is the best sevice
Wonderful & professional job done. Very happy with my service.
AT&T is the most MAGNIFICENT provider I ever had. The Internet is very fast and very easy to access. The installation by the AT&T service people was very quick and easy. They were also very nice and explained things very well. I recommend their service to anyone.
I am so happy with my AT&T cable service for my TV. The young man who set up the service at my home was so nice! He was very cheerful and polite, and he took the time to explain the use of the remote control. He also told me that if I had any issues I could call him and that he would take care of it for me. I have tried other cable companies in the past and have not been satisfied with them. To anyone who wants to set up cable service I highly recommend AT&T!
The Internet is very fast and it's very great I like the price and I also like the speed of it.