Get AT&T Services |
Get AT&T Services | Call 1-855-398-4143
Get AT&T Services |
Get AT&T Services | Call 1-855-398-4143
43% of ALL HOME CONNECTIONS customers in California choose AT&T Internet speeds up to 100 Mbps.
Limited availability in select areas. May not be available in your area. Call to see if you qualify.
Get Up to Speed with AT&T InternetCall 1-855-398-4143
† Percentage is based on the number of AT&T Internet sales made with ALL HOME CONNECTIONS, an AT&T Authorized Retailer, between January 1, 2017 and July 31, 2018 and on the geographic service location provided at the time of the sale.
Sacramento is a great place to call home. Or should we say Sacramenno—locals will know you're a brand-new transplant if you pronounce the "t."
Sac natives are foodies, and that's not just because we put avocado on everything (though avocado is hella good). Burgers, wine, farm-fresh produce…You name it, we have a local favorite. Start bookmarking all the restaurants and wineries you want to try. You'll have dozens of tabs or windows open just figuring out where you want to go for dinner.
You aren't a real Northern Californian until you've tried the wine. Visit the Old Sugar Mill to tour fifteen (yes, fifteen) wineries offering wine local to the region. You can even bring your dog.
We're also known for farm-to-fork dining here in Sactown. There's a festival and everything. Experience one of the many events or simply visit a local restaurant. For the ultimate fine dining experience, try The Kitchen.
If you still have room for dessert, stop by a local ice cream shop. Everyone has a favorite depending on what neighborhood they're from. Those living in the Land Park area say Vic's is the best. Gunther's is number one for people from Curtis Park. For East Sac, it's Burr's.
If you're looking for a cozy night in instead of going downtown or to the city, AT&T is your one-stop shop for all things entertainment. Watch the Kings with crystal clear TV service or binge-watch your favorite Netflix show with a fast and reliable AT&T internet connection.
Speeds Up to 100 Mbps*
when bundled, plus taxes & equip. fee
12 mo agmt, other qualifying service (min $19/mo) & combined bill req’d. $10/mo equip fee applies. Incl 1TB data/mo. $10 chrg for each add’l 50GB (up to $100/mo)†
for 12 mos when bundled, + taxes & equip fee
w/12 mo agmt, other qualifying svc (min $19/mo) & combined bill. $10/mo equip fee applies Incl 1TB data/mo. $10 chrg for each add’l 50GB (up to $100/mo)†
4G LTE data
Price is for one line
Prices after discount with AutoPay and Paperless bill. Discount starts w/in 2 bills. AT&T may temporarily slow data speeds when the network is busy.
for 12 mos plus taxes and RSN fee
w/ 24-mo. agmt & other qualifying AT&T svc (min. $30/mo). Autopay & Paperless bill req’d. Pay $74.99/mo plus taxes until discounts start. Prices higher in 2nd year.
*$19.95 ACTIVATION, EARLY TERMINATION FEES ($20/MO. FOR TV; $15/MO. FOR INTERNET) FOR EACH MONTH REMAINING ON AGMT., EQUIPMENT NON-RETURN & ADD’L FEES APPLY. Price after $10/mo. autopay & paperless bill and $10/mo. bundle discounts for up to 12 mos each. Discounts start w/in 3 bills. New approved residential customers only (equipment lease req'd). Credit card req'd. Restr’s apply.
^Limited availability in select areas. May not be available in your area. Call to see if you qualify.
Geographic and service restrictions apply to AT&T Internet services. Call to see if you qualify.
$40 Internet Offer: Price for Internet (768k-100M) for new residential customers when bundled with another qualifying AT&T service (DIRECTV, U-verse TV, AT&T TV or AT&T Phone or postpaid AT&T wireless). Prorated ETF ($180) applies if Internet is disconnected before end of 12 months. Must maintain all bundled services to receive advertised pricing. Additional Fees & Taxes: Excludes cost-recovery charges, where applicable and $10/mo equipment fee. Activ/Installation: $35 activation fee (self-install) or $99 installation (full tech install) may apply. Credit restrictions apply. Pricing subject to change. Subj. to Internet Terms of Service at att.com/internet-terms.
†Unlimited data allowance may also be purchased separately for an add’l $30/mo., or maintain a bundle of TV & Internet on a combined bill and receive unlimited internet data at no add’l charge. For more info, go to www.att.com/internet-usage
CHOICE 1-YR ALL INCLUDED PACKAGE W/ OTHER ELIG. SVC: Ends 1/20/20. Available only in the U.S. (excludes Puerto Rico and U.S.V.I.). 1st & 2nd year Pricing: $59.99 for first 12 mos. only. After 12 mos. or loss of eligibility, then prevailing rate applies (currently $110/mo for CHOICE All Included), unless cancelled or changed prior to end of the promo period. Pricing subject to change. $5/mo. autopay/paperless bill discount: Must enroll in autopay & paperless bill within 30 days of TV activation to receive bill credit starting in 1-3 bill cycles. First time credit will include all credits earned since meeting offer requirements. Must maintain autopay/paperless bill and valid email address to continue credits. No credits in 2nd year for autopay/paperless bill. $10/mo. bundle discount: Internet: Reqs new or existing svc. Excludes DSL. 12- mo. agmt req’d for new customers. Prorated ETF (up to $180) and Equipment Non-Return fees apply. Wireless: Consumers only. Sold separately. Reqs new or existing AT&T postpaid svc on elig. plan (excl. Lifeline) on a smartphone, phone or AT&T Wireless Internet device (excl. voice-only AT&T Wireless Internet). Both svcs: Eligible svc must be installed/activated w/in 30 days of TV activation and svc addresses must match to receive bill credit starting in 1-3 bill cycles. First time credit will include all credits earned since meeting offer requirements. Must maintain both qualifying svcs to continue credits. No credits in 2nd year for bundled services. Includes: CHOICE All Included TV Pkg, monthly service & equipment fees for one Genie HD DVR, and standard pro installation. Exclusions: Price excludes Regional Sports Fee of up to $8.49/mo. (which is extra & applies to CHOICE and/or MÁS ULTRA and higher Pkgs.), applicable use tax expense surcharge on retail value of installation, custom installation, equipment upgrades/add-ons (min. $99 one-time & $7/mo. monthly fees for each extra receiver/DIRECTV Ready TV/Device), and certain other add’l fees & charges. Different offers may apply for eligible multi-dwelling unit and telco customers.
DIRECTV SVC TERMS: Subject to Equipment Lease & Customer Agreements. Must maintain a min. base TV pkg of $29.99/mo. Programming, pricing, terms and conditions subject to change at any time. Some offers may not be available through all channels and in select areas. Visit directv.com/legal or call for details.
Offers may not be combined with other promotional offers on the same services and may be modified or discontinued at any time without notice. Other conditions apply to all offers.
©2019 AT&T Intellectual Property. All Rights Reserved. AT&T, Globe logo, DIRECTV, and all other DIRECTV marks contained herein are trademarks of AT&T Intellectual Property and/or AT&T affiliated companies. All other marks are the property of their respective owners.
AT&T UNLIMITED STARTERSM PLAN: Avail to consumers only. Monthly plan charge ($70) & monthly per-device access charges ($40 phone; $20 tablet, camera or Connected Car; $25 for Harman Spark; and $10 wearable) apply. AUTOPAY & PAPERLESS BILL DISCOUNT: Monthly discount off plan charge ($10 per phone line) when account active & enrolled in both. Discount starts w/in 2 bill cycles. Pay full plan cost (up to $70/mo.) plus per device access charges until discount starts. PHONE LINE DISCOUNT: Monthly discount of $35 (1 phone line), $10 (2 phone lines), $25 (3 phone lines), $50 (4 phone lines), and $70 (5 or more phone lines) applied to your plan charge. UNLIMITED DATA: For use in the United States, Puerto Rico and the U.S. Virgin Islands (“Domestic Coverage Area” or “DCA”). Off -net (roaming) data may be at 2G speed. DATA RESTRICTIONS: AT&T may slow data speeds when the network is busy. VIDEO STREAMING: Plan is not eligible for Stream Saver. For content we can identify as video, wireless streaming speed will be slowed to Standard Definition quality. Video speed is capped at this amount, regardless of network device is on (for example 4G LTE). Ability to stream, video resolution, and other data usage (including speed) are not guaranteed, may vary, and be affected by a variety of other factors. Tethering/mobile hotspot use prohibited except Connected Cars (in car Wi-Fi/vehicle wi-fi hotspots). If two or more tethered devices are watching video from the same source at the same time, we may identify it as a single video and slow the speeds collectively to a max of 1.5 Mbps, which may impair your ability to watch video on these tethered devices. You can pause video on all but one of the tethered devices, or watch from different sources to resolve this issue.).
AT&T UNLIMITED EXTRASM PLAN: Avail. to consumers only. Monthly plan charge ($80) & monthly per-device access charges ($45 phone; $20 tablet, camera or Connected Car; $25 for Harman Spark; and $10 wearable) apply. AUTOPAY & PAPERLESS BILL DISCOUNT: Monthly discount off plan charge ($10 per phone line) when active & enrolled in both. Discount starts w/in 2 bill cycles. Pay full plan cost (up to $80/mo.) plus per device access charges until discount starts. PHONE LINE DISCOUNT: Monthly discount of $40 (1 phone line), $20 (2 phone lines), $35 (3 phone lines), $60 (4 phone lines), and $80 (5 or more phone lines) applied to your plan charge UNLIMITED DATA: For use in the United States, Puerto Rico and the U.S. Virgin Islands (“Domestic Coverage Area” or “DCA”). Off -net (roaming) data may be at 2G speed. DATA RESTRICTIONS: After 50 GB, AT&T may slow data speeds when the network is busy. VIDEO STREAMING: Plan is not eligible for Stream Saver. For content we can identify as video, wireless streaming speed will be slowed to Standard Definition quality. Video speed is capped at this amount, regardless of network device is on (for example 4G LTE). Ability to stream, video resolution, and other data usage (including speed) are not guaranteed, may vary, and be affected by a variety of other factors. Other restrictions apply. If two or more tethered devices are watching video from the same source at the same time, we may identify it as a single video and slow the speeds collectively to a max of 1.5 Mbps, which may impair your ability to watch video on these tethered devices. You can pause video on all but one of the tethered devices, or watch from different sources to resolve this issue. MOBILE HOTSPOT: Requires compatible device. Includes up to 15GB per line per month. After 15GB, mobile hot spot speed slowed to max of 128Kbps for the rest of bill cycle except Connected Cars (in car Wi-Fi/vehicle wi-fi hotspots). After this, tethering data usage, including sponsored data, will be impacted and not fully functional.
AT&T UNLIMITED EliteSM PLAN: Monthly plan charge for unlimited talk, text and data ($55 for single line plan; $100 multi-line plan) & monthly per-device access charges for access to such services ($35 phone; $20 tablet, camera or Connected Car; $25 Harman Spark and $10 wearable) apply. Eligible customers can get a discount for having autopay & paperless bill, and a multi-phone line discount. AutoPay & Paperless Bill Discount: Monthly discount off plan charge ($10 for single lines plans & $20 for multi-line plans) when active & enrolled in both Discount starts w/in 2 bill cycles. Pay full plan cost (up to $110/mo.) plus per device access charges until discount starts. Multiple Phone Line Discount: Monthly $15 (3 phone lines), or $30 (4 or more phone lines) discount applied to your plan charge. Data Restrictions: After 22GB of data usage on a line in a bill cycle, for the remainder of the cycle AT&T may temporarily slow data speeds on that line during times of network congestion. Includes Stream Saver feature which allows you to stream higher definition video at a max of 1.5 Mbps, in Standard Definition quality (about 480p) on compatible devices (unless video provider has opted out). AT&T will activate the feature for you. You can turn it off or back on at any time at att.com/myatt or call 611. Stream Saver will not recognize all video content. Ability to stream and video resolution may vary and be affected by other factors. Restrictions apply. Details att.com/streamsaver. HD Video: You can turn Stream Saver off at any time to enjoy access to HD video streaming (up to 1080p), if and when available. Tethering/Mobile Hotspot: Requires compatible device. Includes up to 15GB per line per month. After 15GB, tethering speed slowed to max of 128Kbps for the rest of bill cycle (except Connected Cars). After this, tethering data usage, including sponsored data, will be impacted and not fully functional.
ALL PLANS: UNLIMITED DATA: For use in the United States, Puerto Rico and the U.S. Virgin Islands (“Domestic Coverage Area” or “DCA”). Off-net (roaming) data may be at 2G speed. UNLIMITED TALK: Phones only. Includes calls w/in DCA. Service may be terminated for excessive roaming (see Wireless Customer Agreement at att.com/wca). Unlimited Talk to Canada and Mexico: Phones only. Includes unlimited International Long Distance (ILD) calling from DCA to Mexico and Canada. You may be charged for calls to special or premium service numbers. Calls to Other Countries: Includes ILD service that can be used to call countries other than Canada and Mexico. Per-minute pay-per-use rates apply unless you have an ILD service package. Rates subject to change w/o notice. For rates, see att.com/worldconnect. UNLIMITED TEXT: Standard Messaging – Phones only. Requires compatible device. Includes unlimited messages up to 1MB in size within DCA to more than 190 countries for text messages and 120 countries for picture & video messages. AT&T may add, change, & remove included countries at its discretion w/o notice. Messages sent through applications may incur data or other charges. See att.com/text2world for details. Advanced Messaging: Sender and recipient(s) must be AT&T postpaid wireless customers with HD Voice accounts, capable devices, have their devices turned on & be within AT&T- owned and operated DCA (excludes third-party coverage). Includes unlimited messages up to 10MB in size. Other restrictions apply & can be found at att.com/advancedmessaging. Limits: Select devices only (sold separately). 10 devices/plan. AT&T Wireless Home Phone & Internet, select Wireless Home Phone devices, dedicated mobile hotspot devices, and select laptop air cards are not eligible for these plans. These plans may not be eligible for additional discounts, including but not limited to Signature discounts. AT&T employees & retirees may not be eligible for certain benefits, offers, and discounts associated with these plans.ROAM NORTH AMERICA FEATURE: Allows plan data, talk & text usage with no roaming charges in and to Mexico/Canada. Data: Allows domestic plan data usage in Mexico/Canada. Off-net (roaming) data may be at 2G speed. Talk: Phones only. Includes calls within Mexico/Canada and from Mexico/Canada to the U.S., Puerto Rico, and U.S. Virgin Islands (collectively with Mexico & Canada, the North America Coverage Area “NACA”). You may be charged for calls to special or premium service numbers. Calls to other countries: International long-distance pay-per-use rates apply to calls from Mexico or Canada to countries outside NACA unless you have an ILD service package. Rates subject to change w/o notice. For rates, see att.com/wcv. Text: Standard Messaging – Phones only. Includes unlimited messages up to 1MB in size within & from Mexico/Canada to more than 190 countries for text messages and 120 countries for picture and video messages. AT&T may add, change, & remove included countries at its discretion w/o notice. Messages sent through applications may incur data or other charges. Visit att.com/text2world for details. Advanced Messaging not available for use in Mexico or Canada. Restrictions: Service not available on select connected devices, wearables & connected cars.
AT&T UNLIMITED TABLET & WEARABLE PLANS: Provides talk, text and/or data based on device type. Requires a single line eligible unlimited plan (“Single Line Plan”) on the same wireless account. Multi-line plans are ineligible. If you become ineligible, AT&T may move you to a different plan with same or lower monthly charge. Once moved, you can move to any currently available plan. Restrictions: Tablets, connected wearables & cameras (sold separately) only. Select locations only. Same speeds, terms, conditions, restrictions & limitations as your Single Line Plan. Tethering requires compatible device. Pricing: Monthly $10 plan charge for wearables & $20 plan charge for tablets & cameras (in addition to monthly charges for Single Line Plan). Limits: Only 2 of these plans can be associated with your Single Line Plan.
WATCHTV: Can be added to AT&T Unlimited &More Premium wireless plan for no extra charge. To add, you must create account at attwatchtv.com/verifywatchtv, verify your wireless account, & then can access through WatchTV app or compatible browser. May require verification via text message. Requires compatible device (sold separately). Use of WatchTV is subject to its own terms and conditions, see attwatchtv.com/terms-and-conditions for details. Included channels, programming and content subject to change and benefit may be terminated. Lost Eligibility: Upon cancellation of eligible wireless plan you may lose access to WatchTV. Limits: Access to one WatchTV account per eligible wireless account. Limit 1 concurrent stream with WatchTV. May not be stackable w/other offers, credits or discounts. Includes usage only in the DCA.
CHOOSE ONE: Eligible customers can add to AT&T Unlimited &More Premium for no extra charge. Includes usage only in the DCA. You must create account at, verify your wireless account, & then can select your one add-on. Music apps may not be available to customers in Puerto Rico and the U.S. Virgin Islands. May require verification via text msg. Requires compatible device (sold separately). May require account creation and acceptance of third-party terms and conditions for certain add-on choices. Receive access to add-on for 12 months; after 12 months may select new add-on. May select new add-on every 12 months as long as you remain on AT&T Unlimited &More Premium plan. Until new selection is made, will have access to original selection on month to month basis. If you have an eligible AT&T TV service (AT&T TV NOW, residential DIRECTV or U-verse) your premium movie channel selection will also be added on that TV platform. You may be billed and then credited on that TV platform within 2 bills. Access to premium movie channel selection is limited to WatchTV app for customers in Puerto Rico and the U.S. Virgin Islands, as well as Single Billing or Bulk MDU customers. Included channels, programming and/or content subject to change and benefit may be terminated. Lost Eligibility: Upon cancellation of elig. wireless you may lose access. Limits: Access to one add-on per eligible wireless account. May not be stackable w/other offers, credits or discounts.
All offers, programming, promotions, pricing, terms, restrictions & conditions subject to change & may be modified, discontinued, or terminated at any time without notice.
GENERAL WIRELESS SERVICE TERMS: Subject to Wireless Customer Agreement att.com/wca). Service is not for resale & is intended for use primarily within DCA. If AT&T does not enforce any of the terms or restrictions of its service offerings, it is not a waiver of AT&T’s right to enforce those terms or restrictions. AT&T reserves the rights to enforce all terms & restrictions at any time. If AT&T determines your use of services violates any of the applicable terms or policies found in the Wireless Customer Agreement, we may in our sole discretion suspend, modify, terminate or restrict your service. Coverage: Coverage map shows high level approximation of areas included in and out of plan. For the most current coverage info for your area, check att.com/coverageviewer. Coverage may include areas that are served by unaﬃliated carriers & not on AT&T’s owned and operated network (off-net). Coverage is subject to change without notice. Network Management: All AT&T service is subject to AT&T network management policies. See att.com/broadbandinfo for details. Off-Net Usage: International and domestic off-net (roaming) data usage may be at 2G speeds. Excessive Off-Net Usage: You get an off-net (roaming) usage allowance for each service. If you exceed the allowance, your service(s) may be restricted or terminated. Other Restrictions & Fees: Other restrictions apply & may result in service termination. If you purchased a device that requires a term commitment, an Early Termination Fee applies if you cancel service after the first 14 days & before your term ends. See att.com/equipmentETF for details on what fee may apply for your device & how the fee is prorated over time. Activation/upgrade fee per line (up to $45) & deposit may apply. Credit approval may be required. AT&T reserves the right to suspend or terminate service to your account, place any non-complying device on an appropriate plan, and/or add any other required element of a plan. Additional Monthly Fees & Taxes: Apply per line & include Regulatory Cost Recovery Fee (up to $1.50), Administrative Fee ($1.99) & other fees which are not government-required surcharges as well as taxes. Additional one-time charges may apply. See att.com/mobilityfees for more details on other charges. For full service terms and conditions visit att.com/wirelessterms.Suspected Spam and Fraud Alerts: May not identify all spam or fraud calls. We will activate this feature on your line when on an eligible plan with a compatible device. The feature will stay active on your line if you change plans. You may deactivate the feature by calling 800.331.0500 (or dialing 611 from a wireless phone) or by visiting an AT&T store.
©2019 AT&T Intellectual Property. All rights reserved. AT&T, the AT&T logo, all other AT&T marks contained herein are trademarks of AT&T Intellectual Property and/or AT&T affiliated companies.
$40 Internet Offer: Ends 12/31/19. Price for Internet 300 for new residential customers in AT&T Fiber markets when bundled with another qualifying AT&T service (TV/AT&T Phone/Wireless). Promotional pricing for first 12 months only. After 12 mos., the rate increases to $60/mo unless canceled by customer prior to end of 12 mos. Prorated ETF ($180) applies if Internet is disconnected before end of 12 mos. Must maintain bundled qualifying services with matching service address to receive advertised pricing. Additional Fees & Taxes: Excludes cost-recovery charges, where applicable, and a $10/mo equipment fee. Credit restrictions apply. Pricing subj to change. Select MDU residents, AT&T Employees/Retirees not eligible. Subj. to Internet Terms of Service at att.com/internet-terms.
Plus, get professional activation help and expert setup of your new device.
For service details and eligible areas, See details.
Same Day Delivery: Available for orders placed by 4 p.m. local time by calling the number on this page. Must purchase and activate eligible device with wireless service agreement and qualifying voice and/or data plan. Requires account holder present, at least 18 years of age with government-issued photo ID. Limited to select zip codes in Atlanta, Austin, Baltimore, Birmingham, Boston, Charlotte, Chicago, Cincinnati, Cleveland, Columbus, Dallas, Denver, Detroit, Fresno/Visalia, Greater New York, Hartford, Houston, Indianapolis, Jacksonville, Kansas City, LaFayette LA, Las Vegas, Little Rock, Los Angeles, Louisville, Memphis, Miami, Milwaukee, Minneapolis, Nashville, New Haven, New Jersey, New Orleans, Oklahoma City, Orlando, Philadelphia, Phoenix, Pittsburgh, Portland OR, Providence, Raleigh, Sacramento, Salt Lake City, San Antonio, San Diego, San Francisco, Seattle, St. Louis, Tampa, Tulsa, and Washington, DC. Other geographic and service restrictions apply. AT&T or an authorized provider will contact customer to schedule up to 60 minutes to deliver and set up eligible device. No charge to customer for AT&T Ready to Go delivery. AT&T Ready to Go delivery is non-transferable, has no cash value, and cannot be redeemed for cash or applied as payment to an AT&T account. AT&T not responsible for lost or damaged software or data. Subject to wireless service agreement. Activation/upgrade, early termination and other fees, and restrictions may apply. Offer subject to change.
Meadowview Rd Store 1441 Meadowview Rd Suite C, Sacramento, CA 95814
Arden Way Store 1689 Arden Way Suite 1102, Sacramento, CA 95815
Arden Fair Store 1743 Arden Way, Sacramento, CA 95815
Midtown Store 3100 Folsom Blvd, Sacramento, CA 95816
Marconi Ave Store 2820 Marconi Ave Suite 3, Sacramento, CA 95821
Mack Road Store 6051 Mack Road, Sacramento, CA 95823
Howe Ave Store 1415 Howe Ave Suite 71, Sacramento, CA 95825
University Village Store 2244 Fair Oaks Blvd., Sacramento, CA 95825
Calvine Rd Store 8240 Calvine Rd Suite D, Sacramento, CA 95828
Spring Delta Shores Store 8166 Delta Shores Circle Suite 100, Sacramento, CA 95832
Natomas Marketplace Store 3591 Truxel Rd Floor 1, Sacramento, CA 95834
Park Place Store 4670 Natomas Blvd Suite 130, Sacramento, CA 95835
Madison Ave Store 5044 Madison Ave. Suite B, Sacramento, CA 95841
Complete the form below to submit your review.
I love At&t
I like it
Great customer service. Thank you
AT&T is a good internet company, however you must listen carefully when reviewing a plan because there is a specific difference between megaBITS per second and megaBYTES per second and you have to ask because they wont tell you the difference and you'll be so happy with an affordable plan, yet you'll regret it later because you're racking on 12megabits per second and wonder why your upstream bandwidth is so low. All ISP do this, its just a matter of choosing the lessor evil.
Fought for a long time against getting u-verse. Had a bad experience when we first signed up a couple of years ago, someone at ATT disconnected entire computer system only to find out we weren't in an area where U-Verse was allowed. After a week of no internet I was angry with ATT and vowed never to get U-Verse. OK, broke down and ordered it and I am ever so glad we did. The installers, line men and supervisor were the greatest, nicest guys one would ever want to meet. My internet runs so good now, no more buffering, kicked off line,faster than when it was new.
Good Internet service speed.
Great internet & phone service at affordable price. I love AT&T internet service because there no buffering or connection oriented problem. Great services & reliable customer service representatives.
Speeds are faster than the last ISP. I'm having some problems where I need to reset the adapter every so often.
My technician was early (9:00am) and installation was so quick and seemingly easy. I can stream music and movies most of the day. My only qualm is that videos can slow down in the evenings- but not too often. I am happier with AT&T versus Comcast and may upgrade to a faster connection in a couple of months.
very good services....... Excellent
My experience with the service has been alright. The customer service varies, depending on employee, but that is to be expected within any customer service industry based company. I haven't had any issues with the internet itself however so that is a plus.
We have been with AT&T for 15-20 years, because the products and services are both great. Thank you!
I have just re-started ATT service after years of being with Comcast. I went to Comcast because I could not get U-Verse at my apartment. Finally, I have gone back to ATT U-Verse! Best decision I have made! These guys are the best!
customer service on the phone was horrible, pricing never matched between three different people and the scheduling was different on two occasions and still showed up a day early. took two thursdays in a row off to be here and still didnt get service. finally showed up 1 hr after i got off the phone trying to order service for the last time and the tech showed up a day early, so I let him install and was late for work that day. the one bright spot was the tech, he was, courteous, knowledgeable and professional. I hope your customer service is half as good as I've been a part of so far. Guess it really doesnt matter anymore since I'm locked in a year contract and I'm at your mercy.
the service was fantastic
Very pour service on the set up to get someone out to schedule to install
Not good I had to have 3 techs come out and I finally desired to do the self install. First tech was great but line problems second tech useless third tech fixed the line but dealing with customer service was brutal . I felt like I was getting the run around with no one taking charge on the phone and second Tech
ATT provided excellent customer service. I was also pleased with U-verse and the high speed internet bundle. I would highly recommend ATT for value and service.
Nice customers service ,
It's fast reliable n makes my job done on time
I had a great experience with AT&T. The service was good and the price was right. I got all My question answered.
AT&T has the best price for U-Verse TV and Internet. They are always willing to help with all the questions that I have. I recommend them to everyone
I started my new U-verse on 9/21- I am having problems with the beeping before I get the dial tone. The 2nd time a service worker came to my home he found an additional problem and they are working on my problem. So are I am not 100 per cent happy but hopefully they will find the problem causing the beeping - my internet is great-
So far, I haven't been even able to find out which service I have. I'm almost afraid to call my son in Utah because I don't know IF or WHAT charges I might get charged. Online site is useless... live chat is useless... and so far, Face Book help is useless. How A.T. & T. got to be such a high-profit company is beyond me. You need SERIOUS changes in your SUPPORT.
I absolutely love my service with AT&T ! They have outstanding customer service that actually care about your needs as the customer .. The technician that came out to install my internet service was very professional and informed me with everything I needed to know he came on time and installments where quick .. I recommend AT&T to all my friends and family
I signed up for Internet service for my daughter while she goes to college. In the week and a half that she should have had service, so far she hasn't had a single day without a problem. The technicians have been out for 5 or 6 times and she's had two modems. She's had to go to different places (Starbuks, McDonalds...etc) to get homework done. It's been a true inconvenience to say the least. The technician was there again today and I hope this time it works for more than a few hours. I hate to look for another provider, but that's what I'll have to do if this continues. Leticia
We are very happy with our internet service! Our technician, Jasper was very efficient and helpful. He explained everything in a manner that was very easy to understand! Thank you, AT&T!
I haven't had my at&t service very long I just have a home land line at first it was a little difficult to get it working properly but is working fine now thank you
AT&T there service was up to expectations .not only is there internet fast also there service.happy Iam
Good service but didn't let me use my old modem. They are making me rent one even though the new one is identical to my mine (same model--which I bought from them a year ago)..
The wait times on the phone are ridiculous, and far longer than we had to wait when checking out prices for Comcast, Direct TV, etc. Then, installation was ridiculous, taking almost a week of various guys coming by, then sending others. The last guy (Don) was really nice, but the system of sending one guy, then a specialist, then someone for outside, then someone for inside, etc. is a real turn off.
Was able to get the day I needed to get hooked up, and they did a great job getting me up and running, II haven't had any problems, everything seems to be running just fine..Thank you~AT&T! :)
I give 5 stars because every time I have called everyone is very polite and they are willing to help me with my needs
Very fast and reliable service. The price is affordable and staff is helpful
The technician was friendly, professional, and set everything up quickly.
We love it... u verse has the most variety of movies and kids entertainment. We had COMCAST and it doesn't even compare. .
The service is working great but the instalation needs help. It took a week to after the original installer to get my Internet working. And after I called AT&T to come out again.
Not always getting 18mbs but most of the time it's pretty close
I recently moved to Sacramento and needed internet FAST. Wilfredo was my premises technician. He arrived on time to my scheduled appointment and helped me reset some wires that were messed up in my apartment. He was very patient and efficient throughout the set-up process. Even when I had trouble logging into my laptop many times, he was so patient and waited for my laptop to work so he could explain the process of logging on to at&t to look at my account and check my speed. I was very impressed by his work ethic and professionalism. He always had a smile on his face. Since the set-up, internet has been working GREAT the past couple weeks. I watch Netflix just fine, without any lags at all and am able to do my homework online at an efficient pace. I was worried that the U-verse Elite was going to be a bit slow but thought wrong. Very happy with the service from AT&T so far. Thank you Willie!!!! Happy customer here.
Great customer service, helped me choose the best plan for my needs and saved me money.
I was lied to when I ordered my service that I could have 5 boxes and they will only give me 4. Then I am told that nothing can be done about it.....very poor customer service
Love AT&T. The installer Danny was awesome and my internet works faster than Comcast. AT&T's pricing beat them out. Very Happy.
I am happy with my new service i givegrade9
Installer was very professional and everything works great
So far everything has been great. The only negative I had was I was not able to take my old phone number and transfer it to my new service. The technician that installed the service was excellent even though it required a new line to be run from the pole to the house. He kept me informed of the situation and made sure it was all working when he left.
Great service I love it great customer service
On time, helpful, and awesome!
The sales representative was very friendly. It took a while, but we found the products which worked for me and my family.
I'm actually loving my U-verse Internet Max.... I recently had Comcast and they said there internet was faster, but did not explain why so priced so high. When U-verse seem faster and more cheaper, again I am very pleased with my new account with U-verse Internet Max.
The last service we had was really slow and customer service wasn't helpful at all. As soon as we switched to AT&T, it was night and day. Much more speed and great Customer service. Thanks AT&T !
I did not seem to have the option of self installation, so the installation charge was quite steep. The modem that I already owned apparently does not work with UVerse which is also disappointing. The installation took about an hour and a half and when the connection wasn't at its fullest, they called an outside party to take care of it which was nice.
Amazing cost savings on both equipment and services. My representatives were very helpful and ensured I was taken care of.
for whatever reason (that the representative could not quite explain) I couldn't sign up online and so had to pay an extra 50$ for initiation but other than that the service has been great. set up was easy.
I have now had U-verse for 1-week and the transition was easy. The technology is much better than Comcast. The customer service reps I have talked to have been helpful and kind. My internet is faster. My teenagers and myself are very pleased!
Thank you so much:)! The person that helped get my services started was a big help i was in a difficult situation, he had excellent customer service, beautiful and unconditional communitcation and a sence of humor;)! Thanks again!
I love u verse.. I'm still getting the hang of the channel numbers. .
The router arrived a day early! Setting it up was easy and straight to the point. I was using WIFI within 15 minutes of set up. The speed is great. Very very happy with the U-Verse high speed internet.
i was very upset when they schedule to connect my service, they change the date without letting me know, without calling me and i was waiting and waiting untill i gave them a call. they told me that they could not make it untill the next day. Luckily i had the day off other wise i would of cancil the whole thing. I just hope i don't face any other issues.
I ordered my AT&T Internet around March 7th,2013 and it took a very long time. There was two cancellations on AT&T's part, lots of waiting, and some frustration on my part. Through it all, AT&T was very helpful, always were considerate, willing to listen and help. After the long wait and fixing all the difficulties, my internet finally got here today. It arrived March 22. I'm really glad I decided to stick it through and wait, because the internet and the service I recieved has been great! I'm all connected now, and I'm very satisfied with AT&T U- VERSE:) Thank- you!!!!
Had a few snags initially getting my account set up but eventually got everything sorted out, billing corrected, and service is great.
I don't have a bill yet so I don't know how to pay for the service...also, I apparently cannot pay online and the sales team is closed by the time I get off of work.
I did the installation myself an it was quick and easy. Since then my Internet is fast and I've had no issues.
Technician was professional and timely when activating the line. No disruption in service transtioning from one provider to AT&T.
love my new at&t internet service..the speed is jist the same as my last service but at a better cost..the phone reps are nothing but helpful whenever a question arises..you have a customer for life.