Get AT&T Services |
Get AT&T Services | Call 1-844-237-5837
Get AT&T Services |
Get AT&T Services | Call 1-844-237-5837
43% of ALL HOME CONNECTIONS customers in California choose AT&T Internet speeds up to 100 Mbps.
Limited availability in select areas. May not be available in your area. Call to see if you qualify.
Order AT&T Internet NowCall 1-844-237-5837
† Percentage is based on the number of AT&T Internet sales made with ALL HOME CONNECTIONS, an AT&T Authorized Retailer, between January 1, 2017 and July 31, 2018 and on the geographic service location provided at the time of the sale.
Often unfairly placed in the shadow of its iconic neighbor across the bay, Oakland is a city with a rich history all its own. Sure, SF's high rent and housing shortages may draw more people to Oakland every year, but Oakland residents know that this city has always had more to offer than a lower cost of living.
When you first move to Oakland, you'll probably be setting AT&T Internet up for your home office or to make sure you can stream your favorite shows at night. Take a little time to use that internet connection to research the history of Oakland, whether it's your new home or your hometown, and you might be surprised by what you find.
Three years before Yellowstone became the United States' first national park, the mayor of Oakland declared Lake Merritt as the nation's first National Wildlife Refuge in 1869. The decision was made to protect migrating birds who call this Oakland landmark home, and it paved the way for the creation of more protected areas around the country.
Longtime Oakland residents might also remember Oakland's role as a jazz and blues hub in the mid-20th century, with 7th Street music halls bringing the music of Aretha Franklin and Nat King Cole to the West Coast. Oakland's legacy of natural spaces, art, and music lives on today, and its growing population continues to bring diverse cuisine and culture to this liveable Bay Area city.
Speeds Up to 100 Mbps*
when bundled, plus taxes & equip. fee
12 mo agmt, other qualifying service (min $19/mo) & combined bill req’d. $10/mo equip fee applies. Incl 1TB data/mo. $10 chrg for each add’l 50GB (up to $100/mo)†
for 12 mos when bundled, + taxes & equip fee
w/12 mo agmt, other qualifying svc (min $19/mo) & combined bill. $10/mo equip fee applies Incl 1TB data/mo. $10 chrg for each add’l 50GB (up to $100/mo)†
4G LTE data
Price is for one line
Prices after discount with AutoPay and Paperless bill. Discount starts w/in 2 bills. AT&T may temporarily slow data speeds when the network is busy.
for 12 mos plus taxes and RSN fee
w/ 24-mo. agmt & other qualifying AT&T svc (min. $40/mo + taxes & fees). Autopay & Paperless bill req’d. Pay $64.99/mo plus taxes until discounts start. Prices higher in 2nd year. Regional Sports Fee up to $9.99/mo. is extra & applies.*
*$19.95 ACTIVATION, EARLY TERMINATION FEES ($20/MO. FOR TV; $15/MO. FOR INTERNET) FOR EACH MONTH REMAINING ON AGMT., EQUIPMENT NON-RETURN & ADD’L FEES APPLY. Price after $10/mo. autopay & paperless bill and $10/mo. bundle discounts for up to 12 mos each. Discounts start w/in 3 bills. New approved residential customers only (equipment lease req'd). Credit card req'd. Restr’s apply.
^Limited availability in select areas. May not be available in your area. Call to see if you qualify.
Geographic and service restrictions apply to AT&T Internet services. Call to see if you qualify.
$40 Internet Offer: Price for Internet (768k-100M) for new residential customers when bundled with another qualifying AT&T service (DIRECTV, U-verse TV, AT&T TV or AT&T Phone or postpaid AT&T wireless). Prorated ETF ($180) applies if Internet is disconnected before end of 12 months. Must maintain all bundled services to receive advertised pricing. Additional Fees & Taxes: Excludes cost-recovery charges, where applicable and $10/mo equipment fee. Activ/Installation: $35 activation fee (self-install) or $99 installation (full tech install) may apply. Credit restrictions apply. Pricing subject to change. Subj. to Internet Terms of Service at att.com/internet-terms.
†Unlimited data allowance may also be purchased separately for an add’l $30/mo., or maintain a bundle of TV & Internet on a combined bill and receive unlimited internet data at no add’l charge. For more info, go to www.att.com/internet-usage
1-YR ALL INCLUDED OFFERS: Ends 3/28/20. Available only in the U.S. (excludes Puerto Rico and U.S.V.I.). Pricing for first 12 mos. only. After 12 mos. or loss of eligibility, then prevailing rate applies (currently $115/mo for CHOICE All Included), unless cancelled or changed prior to end of the promo period. Pricing subj to change. $5/mo. autopay/paperless bill discount: Must enroll in autopay & paperless bill within 30 days of TV activation to receive bill credit starting in 1-3 bill cycles. First time credit will include all credits earned since meeting offer requirements. Must maintain autopay/paperless bill and valid email address to continue credits. No credits in 2nd year for autopay/paperless bill. $10/mo. bundle discount: Internet: Reqs new (min. $40/mo plus taxes and $10/mo. equip. fee) or existing svc. Excludes DSL. 12- mo. agmt req’d for new customers. Prorated ETF (up to $180) and Equipment Non-Return fees apply. Wireless: Consumers only. Sold separately. Reqs new (min. $50/mo after discounts) or existing AT&T postpaid svc on elig. plan (excl. Lifeline) on a smartphone, phone or AT&T Wireless Internet device (excl. voice-only AT&T Wireless Internet). Both svcs: Eligible svc must be installed/activated w/in 30 days of TV activation and svc addresses must match to receive bill credit starting in 1-3 bill cycles. First time credit will include all credits earned since meeting offer requirements. Must maintain both qualifying svcs to continue credits. No credits in 2nd year for bundled services. Includes: All Included TV Pkg, monthly service & equipment fees for one Genie HD DVR, and standard pro installation. Additional Fees & Taxes: Price excludes Regional Sports Fee of up to $9.99/mo. (which is extra & applies to CHOICE and/or MÁS ULTRA and higher Pkgs.), applicable use tax expense surcharge on retail value of installation, custom installation, equipment upgrades/add-ons (min. $99 one-time & $7/mo. monthly fees for each extra receiver/DIRECTV Ready TV/Device), and certain other add’l fees & charges. See att.com/directvfees for additional details. Different offers may apply for eligible multi-dwelling unit and telco customers.
DIRECTV SVC TERMS: Subject to Equipment Lease & Customer Agreements. Must maintain a min. base TV pkg of $29.99/mo. Some offers may not be available through all channels and in select areas. Visit directv.com/legal or call for details.
GENERAL WIRELESS: Subj. to Wireless Customer Agmt (att.com/wca). Credit approval req’d. Deposit/Down Payment: may apply. Additional monthly fees & taxes: Apply per line & include Regulatory Cost Recovery Fee (Up to $1.50), Administrative Fee ($1.99) & other fees which are not government-required surcharges as well as taxes. Additional one-time Fees may apply. See www.att.com/mobilityfees for more details. Usage, speed, coverage & other restr’s apply. International and domestic off-net data may be at 2G speeds. AT&T service is subject to AT&T network management policies, see att.com/broadbandinfo for details.
Programming, pricing, promotions, restrictions & terms subject to change & may be modified, discontinued or terminated at any time without notice. Offers may not be combined with other promotional offers on the same services and may be modified or discontinued at any time without notice. Other conditions apply to all offers.
©2020 AT&T Intellectual Property. All Rights Reserved. AT&T, Globe logo, DIRECTV, and all other DIRECTV marks contained herein are trademarks of AT&T Intellectual Property and/or AT&T affiliated companies. All other marks are the property of their respective owners.
AT&T UNLIMITED STARTERSM PLAN: Avail to consumers only. Monthly plan charge ($70) & monthly per-device access charges ($40 phone; $20 tablet, camera or Connected Car; $25 for Harman Spark; and $10 wearable) apply. AUTOPAY & PAPERLESS BILL DISCOUNT: Monthly discount off plan charge ($10 per phone line) when account active & enrolled in both. Discount starts w/in 2 bill cycles. Pay full plan cost (up to $70/mo.) plus per device access charges until discount starts. PHONE LINE DISCOUNT: Monthly discount of $35 (1 phone line), $10 (2 phone lines), $25 (3 phone lines), $50 (4 phone lines), and $70 (5 or more phone lines) applied to your plan charge. UNLIMITED DATA: For use in the United States, Puerto Rico and the U.S. Virgin Islands (“Domestic Coverage Area” or “DCA”). Off -net (roaming) data may be at 2G speed. DATA RESTRICTIONS: AT&T may slow data speeds when the network is busy. VIDEO STREAMING: Plan is not eligible for Stream Saver. For content we can identify as video, wireless streaming speed will be slowed to Standard Definition quality. Video speed is capped at this amount, regardless of network device is on (for example 4G LTE). Ability to stream, video resolution, and other data usage (including speed) are not guaranteed, may vary, and be affected by a variety of other factors. Tethering/mobile hotspot use prohibited except Connected Cars (in car Wi-Fi/vehicle wi-fi hotspots). If two or more tethered devices are watching video from the same source at the same time, we may identify it as a single video and slow the speeds collectively to a max of 1.5 Mbps, which may impair your ability to watch video on these tethered devices. You can pause video on all but one of the tethered devices, or watch from different sources to resolve this issue.).
AT&T UNLIMITED EXTRASM PLAN: Avail. to consumers only. Monthly plan charge ($80) & monthly per-device access charges ($45 phone; $20 tablet, camera or Connected Car; $25 for Harman Spark; and $10 wearable) apply. AUTOPAY & PAPERLESS BILL DISCOUNT: Monthly discount off plan charge ($10 per phone line) when active & enrolled in both. Discount starts w/in 2 bill cycles. Pay full plan cost (up to $80/mo.) plus per device access charges until discount starts. PHONE LINE DISCOUNT: Monthly discount of $40 (1 phone line), $20 (2 phone lines), $35 (3 phone lines), $60 (4 phone lines), and $80 (5 or more phone lines) applied to your plan charge UNLIMITED DATA: For use in the United States, Puerto Rico and the U.S. Virgin Islands (“Domestic Coverage Area” or “DCA”). Off -net (roaming) data may be at 2G speed. DATA RESTRICTIONS: After 50 GB, AT&T may slow data speeds when the network is busy. VIDEO STREAMING: Plan is not eligible for Stream Saver. For content we can identify as video, wireless streaming speed will be slowed to Standard Definition quality. Video speed is capped at this amount, regardless of network device is on (for example 4G LTE). Ability to stream, video resolution, and other data usage (including speed) are not guaranteed, may vary, and be affected by a variety of other factors. Other restrictions apply. If two or more tethered devices are watching video from the same source at the same time, we may identify it as a single video and slow the speeds collectively to a max of 1.5 Mbps, which may impair your ability to watch video on these tethered devices. You can pause video on all but one of the tethered devices, or watch from different sources to resolve this issue. MOBILE HOTSPOT: Requires compatible device. Includes up to 15GB per line per month. After 15GB, mobile hot spot speed slowed to max of 128Kbps for the rest of bill cycle except Connected Cars (in car Wi-Fi/vehicle wi-fi hotspots). After this, tethering data usage, including sponsored data, will be impacted and not fully functional.
AT&T UNLIMITED EliteSM PLAN: Monthly plan charge for unlimited talk, text and data ($55 for single line plan; $100 multi-line plan) & monthly per-device access charges for access to such services ($35 phone; $20 tablet, camera or Connected Car; $25 Harman Spark and $10 wearable) apply. Eligible customers can get a discount for having autopay & paperless bill, and a multi-phone line discount. AutoPay & Paperless Bill Discount: Monthly discount off plan charge ($10 for single lines plans & $20 for multi-line plans) when active & enrolled in both Discount starts w/in 2 bill cycles. Pay full plan cost (up to $110/mo.) plus per device access charges until discount starts. Multiple Phone Line Discount: Monthly $15 (3 phone lines), or $30 (4 or more phone lines) discount applied to your plan charge. Data Restrictions: After 22GB of data usage on a line in a bill cycle, for the remainder of the cycle AT&T may temporarily slow data speeds on that line during times of network congestion. Includes Stream Saver feature which allows you to stream higher definition video at a max of 1.5 Mbps, in Standard Definition quality (about 480p) on compatible devices (unless video provider has opted out). AT&T will activate the feature for you. You can turn it off or back on at any time at att.com/myatt or call 611. Stream Saver will not recognize all video content. Ability to stream and video resolution may vary and be affected by other factors. Restrictions apply. Details att.com/streamsaver. HD Video: You can turn Stream Saver off at any time to enjoy access to HD video streaming (up to 1080p), if and when available. Tethering/Mobile Hotspot: Requires compatible device. Includes up to 15GB per line per month. After 15GB, tethering speed slowed to max of 128Kbps for the rest of bill cycle (except Connected Cars). After this, tethering data usage, including sponsored data, will be impacted and not fully functional.
ALL PLANS: UNLIMITED DATA: For use in the United States, Puerto Rico and the U.S. Virgin Islands (“Domestic Coverage Area” or “DCA”). Off-net (roaming) data may be at 2G speed. UNLIMITED TALK: Phones only. Includes calls w/in DCA. Service may be terminated for excessive roaming (see Wireless Customer Agreement at att.com/wca). Unlimited Talk to Canada and Mexico: Phones only. Includes unlimited International Long Distance (ILD) calling from DCA to Mexico and Canada. You may be charged for calls to special or premium service numbers. Calls to Other Countries: Includes ILD service that can be used to call countries other than Canada and Mexico. Per-minute pay-per-use rates apply unless you have an ILD service package. Rates subject to change w/o notice. For rates, see att.com/worldconnect. UNLIMITED TEXT: Standard Messaging – Phones only. Requires compatible device. Includes unlimited messages up to 1MB in size within DCA to more than 190 countries for text messages and 120 countries for picture & video messages. AT&T may add, change, & remove included countries at its discretion w/o notice. Messages sent through applications may incur data or other charges. See att.com/text2world for details. Advanced Messaging: Sender and recipient(s) must be AT&T postpaid wireless customers with HD Voice accounts, capable devices, have their devices turned on & be within AT&T- owned and operated DCA (excludes third-party coverage). Includes unlimited messages up to 10MB in size. Other restrictions apply & can be found at att.com/advancedmessaging. Limits: Select devices only (sold separately). 10 devices/plan. AT&T Wireless Home Phone & Internet, select Wireless Home Phone devices, dedicated mobile hotspot devices, and select laptop air cards are not eligible for these plans. These plans may not be eligible for additional discounts, including but not limited to Signature discounts. AT&T employees & retirees may not be eligible for certain benefits, offers, and discounts associated with these plans.ROAM NORTH AMERICA FEATURE: Allows plan data, talk & text usage with no roaming charges in and to Mexico/Canada. Data: Allows domestic plan data usage in Mexico/Canada. Off-net (roaming) data may be at 2G speed. Talk: Phones only. Includes calls within Mexico/Canada and from Mexico/Canada to the U.S., Puerto Rico, and U.S. Virgin Islands (collectively with Mexico & Canada, the North America Coverage Area “NACA”). You may be charged for calls to special or premium service numbers. Calls to other countries: International long-distance pay-per-use rates apply to calls from Mexico or Canada to countries outside NACA unless you have an ILD service package. Rates subject to change w/o notice. For rates, see att.com/wcv. Text: Standard Messaging – Phones only. Includes unlimited messages up to 1MB in size within & from Mexico/Canada to more than 190 countries for text messages and 120 countries for picture and video messages. AT&T may add, change, & remove included countries at its discretion w/o notice. Messages sent through applications may incur data or other charges. Visit att.com/text2world for details. Advanced Messaging not available for use in Mexico or Canada. Restrictions: Service not available on select connected devices, wearables & connected cars.
AT&T UNLIMITED TABLET & WEARABLE PLANS: Provides talk, text and/or data based on device type. Requires a single line eligible unlimited plan (“Single Line Plan”) on the same wireless account. Multi-line plans are ineligible. If you become ineligible, AT&T may move you to a different plan with same or lower monthly charge. Once moved, you can move to any currently available plan. Restrictions: Tablets, connected wearables & cameras (sold separately) only. Select locations only. Same speeds, terms, conditions, restrictions & limitations as your Single Line Plan. Tethering requires compatible device. Pricing: Monthly $10 plan charge for wearables & $20 plan charge for tablets & cameras (in addition to monthly charges for Single Line Plan). Limits: Only 2 of these plans can be associated with your Single Line Plan.
WATCHTV: Can be added to AT&T Unlimited &More Premium wireless plan for no extra charge. To add, you must create account at attwatchtv.com/verifywatchtv, verify your wireless account, & then can access through WatchTV app or compatible browser. May require verification via text message. Requires compatible device (sold separately). Use of WatchTV is subject to its own terms and conditions, see attwatchtv.com/terms-and-conditions for details. Included channels, programming and content subject to change and benefit may be terminated. Lost Eligibility: Upon cancellation of eligible wireless plan you may lose access to WatchTV. Limits: Access to one WatchTV account per eligible wireless account. Limit 1 concurrent stream with WatchTV. May not be stackable w/other offers, credits or discounts. Includes usage only in the DCA.
CHOOSE ONE: Eligible customers can add to AT&T Unlimited &More Premium for no extra charge. Includes usage only in the DCA. You must create account at, verify your wireless account, & then can select your one add-on. Music apps may not be available to customers in Puerto Rico and the U.S. Virgin Islands. May require verification via text msg. Requires compatible device (sold separately). May require account creation and acceptance of third-party terms and conditions for certain add-on choices. Receive access to add-on for 12 months; after 12 months may select new add-on. May select new add-on every 12 months as long as you remain on AT&T Unlimited &More Premium plan. Until new selection is made, will have access to original selection on month to month basis. If you have an eligible AT&T TV service (AT&T TV NOW, residential DIRECTV or U-verse) your premium movie channel selection will also be added on that TV platform. You may be billed and then credited on that TV platform within 2 bills. Access to premium movie channel selection is limited to WatchTV app for customers in Puerto Rico and the U.S. Virgin Islands, as well as Single Billing or Bulk MDU customers. Included channels, programming and/or content subject to change and benefit may be terminated. Lost Eligibility: Upon cancellation of elig. wireless you may lose access. Limits: Access to one add-on per eligible wireless account. May not be stackable w/other offers, credits or discounts.
All offers, programming, promotions, pricing, terms, restrictions & conditions subject to change & may be modified, discontinued, or terminated at any time without notice.
GENERAL WIRELESS SERVICE TERMS: Subject to Wireless Customer Agreement att.com/wca). Service is not for resale & is intended for use primarily within DCA. If AT&T does not enforce any of the terms or restrictions of its service offerings, it is not a waiver of AT&T’s right to enforce those terms or restrictions. AT&T reserves the rights to enforce all terms & restrictions at any time. If AT&T determines your use of services violates any of the applicable terms or policies found in the Wireless Customer Agreement, we may in our sole discretion suspend, modify, terminate or restrict your service. Coverage: Coverage map shows high level approximation of areas included in and out of plan. For the most current coverage info for your area, check att.com/coverageviewer. Coverage may include areas that are served by unaﬃliated carriers & not on AT&T’s owned and operated network (off-net). Coverage is subject to change without notice. Network Management: All AT&T service is subject to AT&T network management policies. See att.com/broadbandinfo for details. Off-Net Usage: International and domestic off-net (roaming) data usage may be at 2G speeds. Excessive Off-Net Usage: You get an off-net (roaming) usage allowance for each service. If you exceed the allowance, your service(s) may be restricted or terminated. Other Restrictions & Fees: Other restrictions apply & may result in service termination. If you purchased a device that requires a term commitment, an Early Termination Fee applies if you cancel service after the first 14 days & before your term ends. See att.com/equipmentETF for details on what fee may apply for your device & how the fee is prorated over time. Activation/upgrade fee per line (up to $45) & deposit may apply. Credit approval may be required. AT&T reserves the right to suspend or terminate service to your account, place any non-complying device on an appropriate plan, and/or add any other required element of a plan. Additional Monthly Fees & Taxes: Apply per line & include Regulatory Cost Recovery Fee (up to $1.50), Administrative Fee ($1.99) & other fees which are not government-required surcharges as well as taxes. Additional one-time charges may apply. See att.com/mobilityfees for more details on other charges. For full service terms and conditions visit att.com/wirelessterms.Suspected Spam and Fraud Alerts: May not identify all spam or fraud calls. We will activate this feature on your line when on an eligible plan with a compatible device. The feature will stay active on your line if you change plans. You may deactivate the feature by calling 800.331.0500 (or dialing 611 from a wireless phone) or by visiting an AT&T store.
©2019 AT&T Intellectual Property. All rights reserved. AT&T, the AT&T logo, all other AT&T marks contained herein are trademarks of AT&T Intellectual Property and/or AT&T affiliated companies.
$40 Internet Offer: Pricing subject to change.. Price for Internet 300 for new residential customers in AT&T Fiber markets when bundled with another qualifying AT&T service (TV/AT&T Phone/Wireless). Promotional pricing for first 12 months only. After 12 mos., the rate increases to $60/mo unless canceled by customer prior to end of 12 mos. Prorated ETF ($180) applies if Internet is disconnected before end of 12 mos. Must maintain bundled qualifying services with matching service address to receive advertised pricing. Additional Fees & Taxes: Excludes cost-recovery charges, where applicable, and a $10/mo equipment fee. Credit restrictions apply. Pricing subj to change. Select MDU residents, AT&T Employees/Retirees not eligible. Subj. to Internet Terms of Service at att.com/internet-terms.
Plus, get professional activation help and expert setup of your new device.
For service details and eligible areas, See details.
Same Day Delivery: Available for orders placed by 4 p.m. local time by calling the number on this page. Must purchase and activate eligible device with wireless service agreement and qualifying voice and/or data plan. Requires account holder present, at least 18 years of age with government-issued photo ID. Limited to select zip codes in Atlanta, Austin, Baltimore, Birmingham, Boston, Charlotte, Chicago, Cincinnati, Cleveland, Columbus, Dallas, Denver, Detroit, Fresno/Visalia, Greater New York, Hartford, Houston, Indianapolis, Jacksonville, Kansas City, LaFayette LA, Las Vegas, Little Rock, Los Angeles, Louisville, Memphis, Miami, Milwaukee, Minneapolis, Nashville, New Haven, New Jersey, New Orleans, Oklahoma City, Orlando, Philadelphia, Phoenix, Pittsburgh, Portland OR, Providence, Raleigh, Sacramento, Salt Lake City, San Antonio, San Diego, San Francisco, Seattle, St. Louis, Tampa, Tulsa, and Washington, DC. Other geographic and service restrictions apply. AT&T or an authorized provider will contact customer to schedule up to 60 minutes to deliver and set up eligible device. No charge to customer for AT&T Ready to Go delivery. AT&T Ready to Go delivery is non-transferable, has no cash value, and cannot be redeemed for cash or applied as payment to an AT&T account. AT&T not responsible for lost or damaged software or data. Subject to wireless service agreement. Activation/upgrade, early termination and other fees, and restrictions may apply. Offer subject to change.
Jingletown Store 2992 E 9th Street, Oakland, CA 94601
Oakland City Center Store 388 9th Street Suite 116, Oakland, CA 94607
Oakland Store 3333 Lakeshore Ave, Oakland, CA 94610
Oakland Shops Store 5108 Broadway Suite K 106, Oakland, CA 94611
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We have the 24 Mbs service. It is more than fast enough to stream video on two devices. My only complaint is that it occasionally seems to stall for a few seconds, then comes back as fast as ever. These delays have been noticed on all our machines.
great service fast installation
My husband and I just signed up and have been very happy with our service so far. We moved from an apt into a house, so we were a little worried about the strength of our wifi connection, but he technician helped us figure out the best place to put our modem, which is working out great so far! Both technicians were knowledgeable and super helpful.
I love my service
The servic is reliable and of the highest quality.
great service no connection problems. dont like that i only have 200 minutes on phone though.
My service was started on Monday the 9th of November.The service Technician arrived on time.He was courteous and Respectful. He had the equipment and working a short time. I am very pleased with ATT service and will recommend my family and friends.
I was very satisfied with the service that ATT provided. Customer service was great. Technicians came out to fix the service fast. They professionally answered all the questions I had. Very great service!
I'm so happy that I switched cable companies. I've saved a bundle. The services are great. The installation guy was marvelous, went step by step to make sure everything was working great for us.
The first phone ordering follow up was a total disaster. After receiving email confirming my order, I called to confirm instais working well.lation time. Four hours later after several long phone calls and conversations with many different people, it became clear that my order had been lost or deleted. I then placed a new order getting a worse deal. This order went throughssuccessfull. Instalation went smoothly and everything I I would like to give the first irder zero stars and the second orf er 4stars
All around, a much better experience as far as professionalism and courtesy. Was explained in great detail, as far as what to expect, and did not have to go through a lot of verbatim wrongdoings or miscommunication or anything. Was very clear and honest about my service. I also have 2x more t.v. channels than I used to.
Long waits on the phone but Very good customer service
I think I am Not happy with my service. and from my last call to the At and T over the phone some time I have good costumer service some times I do not.
The specialist was very helpful in addressing my concerns about my first bill. She explained the bill breakdown and helped me adjust my service so that monthly payments would be more in line with the original quote I was given by the sales rep. The agent who signed me up for service should have been more clear about the actual cost of service so that I would not have had to make this call the address the first bill that was much higher than expected.
Just got the tv service today and everything went well..but three mintes into watching a show the tv frozen.. not letting me turn to any other station..to my suprise i text the tec support person and told him the problem and he came back very quickly and fixxed it..his service as great. O would yell a friemd to go with att instead of any other service..
Love my ATT ! Best Internet out (:
Fast installation but far too much time spent holding on the phone. Was on the phone nearly an hour to inquire about the time of my installation. Same questions over and over from the customer service person on the phone. Hope to not need to call again...
Customer service was very helpful and the set up was easy!
technician on time, quick, easy!
So far it's all promises and no fulfillment. My internet service was set to be turned on three days ago but I'm still not online. There seems to be some organizational confusion about getting the right technician over here. Evidently, "inside technicians" are unable or not allowed to make repairs on the outside of the house and vice versa regarding "outside technicians". I'm giving two stars only because everyone I've spoken with has been very nice if not somewhat helpless to solve my connection trouble.
There was some hiccup during sign up process, but the customer service was able to make it right. Self installation was a breeze.
Though the installation didn't go as smoothly as possible (totally our fault), the AT&T technician (John) was very patient, helpful, and friendly. After what should have only been an easy 30-minute installation, he stayed for about 2 hours and made sure our service was working properly (on Valentine's Day of all days!). He even called the following day to verify that we hadn't had any problems after he left our apartment. Very great service, indeed!
Thanks Victor for making my experience with AT&T seamless and enjoyable!!
U-Verse rocks! I was wondering how this service compared to their impeccable wireless service and I was not disappointed!
AT&T sales rep gave me misinformation when I signed up; I tried fixing the errors with 5 different customer service people and was not able to resolve the issues. Canceled service less than a month after signing up.
I have only had at&t u verse for month now, and I love it, it has all the other cable companies beat, it awesome