Looking for AT&T Internet in Cleveland?
35% of ALL HOME CONNECTIONS customers in Cleveland choose AT&T Internet plans with speeds between 50 and 100 Mbps.
Limited availability in select areas. May not be available in your area. Call to see if you qualify.
Get Up to Speed with AT&T InternetCall 1-888-623-4002
† Percentage is based on the number of AT&T Internet sales made with ALL HOME CONNECTIONS, an AT&T Authorized Retailer, between January 1, 2017 and July 31, 2018 and on the geographic service location provided at the time of the sale.
Discover the Benefits of AT&T Internet for Your Cleveland Home
Listen. Hear that? That subtle thrum of an acoustic guitar? The rhythm of the King of Rock and Roll and the beat of the King of Pop? That's the sound of the Rock and Roll Hall of Fame beckoning you to discover the legends that live within its halls. You have to admit you got a little emotional at the Beatles' display, and stared a little too long at Michael Jackson's sequin glove.
You have to admit that Cleveland is more lit than the Cuyahoga River.
Okay, the river has been through enough as it is (catching fire 13 times and all…). But Clevelanders are enjoying a rejuvenation of the city, and the once deep industrial roots are loosening and growing into an atmosphere of culture and vitality that's as refreshing as a coconut bar from Pincus Bakery. This is where Superman first took flight, where the term "rock and roll" was born and started a musical revolution. And with an official song like "Hang On Sloopy" by the McCoys, you could say the city is as balanced as that impressive four-part harmony, which the OSU marching band still pays tribute to on the reg.
Whether you live on the East or West Side, getting reliable internet in your home is as essential as Bertman Ball Park Mustard on a Polish Boy (who eats yellow mustard?). Despite the city's tumultuous love affair with LeBron James coming to a tragic end (not bitter about it at all), you can still watch the Cavs and the Browns play from the comfort of your home on ESPN, or stream the games on a mobile device with AT&T Internet service. You won't even have to worry about your connection when spending a day on Lake Erie. The city is your oyster, so get to it.
AT&T Plans & Packages in Cleveland
Check Availability for AT&T's fastest Internet plans.
^Limited availability in select areas. May not be available in your area. Go to att.com/getfiber to see if you qualify.
^Limited availability in select areas. May not be available in your area. Call to see if you qualify.
Find Your Closest AT&T Provider
Steelyard Commons Store3606 Steelyard Drive,Cleveland, OH 44109
Geographic and service restrictions apply to AT&T Internet services. Call or go to www.att.com to see if you qualify.
$40 Internet Offer: Price for Internet speed tiers (10M to 100M) for new residential customers when bundled with another qualifying AT&T service (TV/AT&T Phone/Wireless). Pricing includes Wi-Fi Gateway. Must maintain a qualifying bundle and service addresses must match to receive advertised pricing. Prorated ETF ($180) applies if Internet is disconnected before end of 12 months Activ/Installation: $35 activation fee (self-install) or $99 installation (full tech install). Credit restrictions apply. Pricing subject to change.
†Unlimited data allowance may also be purchased separately for an add’l $30/mo., or maintain a bundle of TV & Internet on a combined bill and receive Unlimited Internet data ($30 value) at no add’l charge. For more info, go to www.att.com/internet-usage.
INTERNET SVC: AT&T Internet, formerly known as AT&T U-verse, is high speed internet provided over an advanced digital network.
AT&T UNLIMITED &MORESM PLAN: Monthly plan charge ($45 for single line; $75 multi-line) & monthly per-device access charges apply. Data Restrictions: For all data usage, AT&T may temporarily slow data speeds during times of network congestion. Plan is not eligible for Stream Saver. For content we can identify as video, wireless streaming speed will be slowed to a max of 1.5Mbps, Standard Definition quality (about 480p). Video speed is capped at this amount, regardless of network device is on (for example 4G LTE). Ability to stream, video resolution, and other data usage (including speed) are not guaranteed, may vary, and be aﬀected by a variety of other factors. Other restrictions apply. Tethering/mobile hotspot use prohibited (except Connected Cars). UNLIMITED TALK: Phones only. Includes calls w/in DCA. Service may be terminated for excessive roaming (see Wireless Customer Agreement at att.com/wca). Unlimited Talk to Canada and Mexico: Phones only. Includes unlimited International Long Distance (ILD) calling from DCA to Mexico and Canada. You may be charged for calls to special or premium service numbers. Calls to Other Countries: Includes ILD service that can be used to call countries other than Canada and Mexico. Per-minute pay-per-use rates apply unless you have an ILD service package. Rates subject to change w/o notice. For rates, see att.com/worldconnect. UNLIMITED TEXT: Standard Messaging – Phones only. Requires compatible device. Includes unlimited messages up to 1MB in size within DCA to more than 190 countries for text messages and 120 countries for picture & video messages. AT&T may add, change, & remove included countries at its discretion w/o notice. Messages sent through applications may incur data or other charges. See att.com/text2world for details. Advanced Messaging: Sender and recipient(s) must be AT&T postpaid wireless customers with HD Voice accounts, capable devices, have their devices turned on & be within AT&T- owned and operated DCA (excludes third-party coverage). Includes unlimited messages up to 10MB in size. Other restrictions apply & can be found at att.com/advancedmessaging.
GENERAL WIRELESS SERVICE TERMS: Subject to Wireless Customer Agreement (att.com/wca). Service is not for resale & is intended for use primarily within DCA. If AT&T does not enforce any of the terms or restrictions of its service oﬀerings, it is not a waiver of AT&T’s right to enforce those terms or restrictions. AT&T reserves the rights to enforce all terms & restrictions at any time. If AT&T determines your use of services violates any of the applicable terms or policies found in the Wireless Customer Agreement, we may in our sole discretion suspend, modify, terminate or restrict your service. Coverage: Coverage map shows high level approximation of areas included in and out of plan. For the most current coverage info for your area, check wireless.att.com/coverageviewer. Coverage may include areas that are served by unaﬃliated carriers & not on AT&T’s owned and operated network (oﬀ-net). Coverage is subject to change without notice.Network Management: All AT&T service is subject to AT&T network management policies. See att.com/broadbandinfo for details. Off-Net Usage: International and domestic off-net (roaming) data usage may be at 2G speeds. Excessive Oﬀ-Net Usage: You get an oﬀ-net (roaming) usage allowance for each service. If you exceed the allowance, your service(s) may be restricted or terminated.Other Restrictions & Charges: Other restrictions apply & may result in service termination. If you purchased a device that requires a term commitment, an Early Termination Fee applies if you cancel service after the first 14 days & before your term ends. See att.com/equipment ETF for details on what fee may apply for your device & how the fee is prorated over time. Activation/upgrade fee per line (up to $45) & deposit may apply. Credit approval may be required. AT&T reserves the right to suspend or terminate service to your account, place any non-complying device on an appropriate plan, and/or add any other required element of a plan. Other Monthly Charges: Apply per line & may include taxes, federal/state universal service charges, Regulatory Cost Recovery Charge (up to $1.25), gross receipts surcharge, Administrative Fee, & other government assessments which are not government-required charges. Additional one-time charges may apply. See att.com/additionalcharges for more details on other charges. For full service terms and conditions visit att.com/wirelessterms.
CHOICE ALL INCLUDED PACKAGE: Ends 10/31/18. Available only in the U.S. (excludes Puerto Rico and U.S.V.I.). 1st & 2nd year Pricing: $45/mo for first 12 mos. only. After 12 mos. or loss of eligibility, then prevailing rate applies (currently $105/mo.), unless cancelled or changed prior to end of the promo period. Pricing subject to change. $5/mo. discount: Must enroll in autopay & paperless bill within 30 days of TV activation to receive bill credit starting in 1-3 bill cycles. First time credit will include all credits earned since meeting offer requirements. Must maintain autopay/paperless bill and valid email address to continue credits. No credits in 2nd year for autopay & paperless bill. Includes: CHOICE All-Included TV Pkg., monthly service and equipment fees for one Genie HD DVR, and standard pro installation. Exclusions: Price excludes Regional Sports Fee of up to $7.49/mo. (which is extra & applies in select markets to CHOICE and/or MÁS ULTRA and higher Pkgs.), applicable use tax expense surcharge on retail value of installation, custom installation, equipment upgrades/add-ons (min. $99 one-time & $7/mo. monthly fees for each extra receiver/DIRECTV Ready TV/Device), and certain other add'l fees & charges. Different offers may apply for eligible multi-dwelling unit customers.
DIRECTV SVC TERMS: Subject to Equipment Lease & Customer Agreements. Must maintain a min. base TV pkg of $29.99/mo. Programming, pricing, terms and conditions subject to change at any time. Some offers may not be available through all channels and in select areas. Visit directv.com/legal or call for details.
Offers may not be combined with other promotional offers on the same services and may be modified or discontinued at any time without notice. Other conditions apply to all offers.
Read Your Neighbors’ Reviews of AT&T in Cleveland
5 stars | Based on 63 Reviewsout of
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KENNETH Reviewed ATT Reviews
We just had AT&T U-Verse installed at our new home yesterday (11/18). Jake (the Installer) had his work cut-out for him and he handled it like a true professional! The Installation was long but SUCCESSFUL...As we say in the military...BRAVO ZULU (A job Well Done) Jake... We are extremely satisfied and the service is as we were told it would be...PERFECT! THANK YOU Jake and AT&T for such a WONDERFUL PRODUCT!
JONATHAN Reviewed ATT Reviews
I only have the internet and phone service, and I must say I am very satisfied and happy with being apart of the at&t family. Keep up the good work guys. Warmest regards
PAUL E Reviewed ATT Reviews
Dislike the remote. Dislike your guide operations!
MICHAEL Reviewed ATT Reviews
Terrible customer service have been a customer for years and when I transferred service I was not properly informed on my current service disconnection date, which resulted in loss of service at my current address. When I called to resolve the problem my installation appointment was put on hold which resulted in NO service at either residence. I spent FIVE HOURS, yes FIVE HOURS on the phone trying to resolve this terrible problem. I was never told my service appointment was pretty much canceled until it was an hour after my appointment time and I did not receive a call from the technician for my new service installation. I was put on hold for hours, promised call backs from supervisors that never came. After 2 days of dealing with this I was then called and told that my service was not going to be turned back on Nor my new service was not going to be installed because of my balance due that was only due 4 days prior, not to mention I had called and set up a payment for the following Friday. So after being a LOYAL AT&T customer for years I was denied service for a bill that was only 4 days past due. Now if my service was actually on the bill would have been paid but the 2 days I spent working with your terrible customer service team why would I pay a bill when I was being denied service? I will be sure to NEVER use your company EVER AGAIN AND I WILL SPREAD THE WORD OF THE TERRIBLE AND RUDE SERVICE I RECEIVED. I am now with your competitor and have had a wonderful experience. I'm extremely disappointed in the service AND CUSTOMER SERVICE I RECEIVED. I will be leaving negative reviews on any social media site, website or any other means I can to share with people to save them from the misery I experienced. Worst company I have EVER DEALT WITH!!!!
LISA Reviewed ATT Reviews
Thus far my experience has been great!! From my initial enrollment the representatives have all been nice, kind, helpful, and knowledgablw about att product. In addition, my services are great the cable and internet.
LATERRA Reviewed ATT Reviews
Awesome! Not to mention,This service Is very affordablr
MAX Reviewed ATT Reviews
My Tech Chris was great!! He really helped make my connection to AT&T a pleasant experience.
JENNIFER Reviewed ATT Reviews
Installer was super friendly and very informative. He knows his stuff. So far it's been great. Much better than the past company with the initia TWC.
ALEX Reviewed ATT Reviews
Love att service.
JOSHUA Reviewed ATT Reviews
had a bit of a problem with customer service. after everything is working correctly i can say that i am satisfied with the service.
JOANNE Reviewed ATT Reviews
Excellent customer service and the Tech guy who hooked up the service was wonderful. Very knowledgeable and professional. He took the time to answer all my questions. Even called a couple days later to make sure everything was working correctly. Great guy!
MARY Reviewed ATT Reviews
I was happy until I received my bill and saw my phone number had been changed. Something I was not told at time of appointment nor installation. That change caused an issue with my employer! Called customer service and was told that I could get my old number back however I would have to wait close to two weeks.
BUTOYI Reviewed ATT Reviews
great service but our area is get difficult with network, internet is slowing down.
FRANCK Reviewed ATT Reviews
Really good. Every thing work great. No regret no complains Kinda expensive though lol
SHANDALYN Reviewed ATT Reviews
Quick service good customer service
MICHAEL Reviewed ATT Reviews
ATT is the best
THOMAS Reviewed ATT Reviews
installation was professional and courteous
KIMBERLY Reviewed ATT Reviews
Service is excellent!! Thanks AT&T.
CHARLES Reviewed ATT Reviews
Service tech that came to house was awesome. Called before his arrival. When completed he explained everything in a professional manner. Was very impressed. Thanks
WANDA Reviewed ATT Reviews
I'm soo satisfied with my new services..I have not had a home phone in quite awhile...I know it sounds weird..but I feel safer at home now..not to mention a little stress free knowing I won't miss anymore calls from my grandkids..because either my cell phone is dead,didn't hear it ring,or just can't find it..lol..just being able to tell friends now "oh I have AT&T" 😍 A name well known by the World.....thanks...
ROBERT Reviewed ATT Reviews
The set up was amazingly fast, three days after I called the services were set up ,and all of the needed equipment was here. Best of all it was all done while I was at work!
JENNA Reviewed ATT Reviews
Installer was very fast, neat, helpful, and informative. Great service so far.
BECKY Reviewed ATT Reviews
I am very happy with my service and so are my kids. I am so glad I went with AT&T
VINCENT Reviewed ATT Reviews
Internet seems to be working well after a week. Some minor issues with the original router, but it was replaced that day at no additional cost.
JAMES Reviewed ATT Reviews
I am very pleased with my new at&t bundle. I just purchased a new home and was transferring my old service to the new service. I had a little trouble with my electric carrier trying to assist in my att setup. They created a new acct which caused a few problems. But once i contacted at&t they corrected it all beautifully. Thank you at&t.
ASHLEY Reviewed ATT Reviews
Great start - nice gentleman who set everything up.
HYUNG MIN Reviewed ATT Reviews
Pleased with the service. Have had the internet service for a couple of weeks now and I am very satisfied. Setup was easy and fast: connect, follow the very-straight-forward instructions on the packet, enter your password, boom! You're connected. If you do experience any problems, AT&T service crew is always there to help you out. Overall, very satisfied with the service so far.
LISA Reviewed ATT Reviews
It is great to have reliable internet service but sometimes it cuts in and out which is annoying when l am watching something on huluplus or Netflix or anywhere online.
TAMELA Reviewed ATT Reviews
It's good for basic but because they use phone jacks it's limited on where you can put the box.
ALEXANDRA Reviewed ATT Reviews
Just became an AT&T user this month, but so far so good! Relatively helpful customer service representatives and friendly service technicians!
RYAN Reviewed ATT Reviews
AT&T's installer was friendly, professional, and knowledgeable. Since the install my service has been good so far. Unfortunately my wall was damaged during the install. It was an honest mistake and I enjoyed the installer's empathy once my wall was damaged. But I did have to do some patch work on my wall because we hit a 2x4 when installing the box. So two holes were drilled. It's unfortunate. However, the installer was able to answer all my questions with ease and handled the rest of the install in a professional manner. Because of these compensating qualities of the installation, I believe my installer to be reliable. My install just did not go that well due to the outdated hardware and invasiveness of my install and the damage to my wall.
MARGARET Reviewed ATT Reviews
I was hesitant to call At&t for internet because I had them before but when I called the man I spoke with was very polite and knowledgeable of the services I was getting. Our technician was on point and so was the wire man for the main utility pole who had to come out. I'm very satisfied.
JEFFREY Reviewed ATT Reviews
The person that installed my service was very good. The service meets my expectations.
LAVAR Reviewed ATT Reviews
Best service in town... You can't go wrong by purchasing At been around for decades
EDDA Reviewed ATT Reviews
I am very happy with the AT& T service. It was a pleasure to see that someone is doing a great work. I can truly recommend AT&T service and products. Including the internet.
MICHAEL Reviewed ATT Reviews
Internet works good. But I thought I would be billed the next month and not the same month . I also thought the $100 fee would be broken down in multiple payments but maybe I heard wrong.
BRITTANY Reviewed ATT Reviews
Great service and a ton of channels !
HASSAN Reviewed ATT Reviews
So far, so good. Excellent customer service is a nice plus
SHARONDA Reviewed ATT Reviews
Service is great. The best service i have had
IFTEKHAR Reviewed ATT Reviews
The internet line is excellent, but comes with too many gimmicks!
AVERY Reviewed ATT Reviews
AT&T have good service and good workers the worker explained everything to me for I can't understand our service he was a nice worker
LATRICE Reviewed ATT Reviews
I have had a excellent experience with at and t thanks alot guys !!
CAMERON Reviewed ATT Reviews
Great Service all the time
CHARLES Reviewed ATT Reviews
Excellent service and the installer did excellent work also!!!
SHAWN Reviewed ATT Reviews
Compared to our previous internet service provider, AT&T U-Verse is at least TWICE as fast, MUCH more reliable, and at HALF the price. Who could ask for anything more? Shawn Cleveland, Ohio
CLIFF Reviewed ATT Reviews
Very good follow up service
STEVE Reviewed ATT Reviews
Excellent service and great installers- fixed my tv so now 1080 all the time! Thanks!
KELLY Reviewed ATT Reviews
Absolutely the worst experience getting set up. They changed my start date half a dozen times, each department (sales, technical) didn't know what was going on and kept transferring me/passing me back and forth; nobody autonomously could handle my problem. 3 weeks later I finally have an install date but who knows. On top of all of this, for a publicly traded company they send me three emails a day and call me once a day to review or change my service- don't they know that this is running against all good marketing and customer service practices, littering my inbox with emails that contain NO relevant information and are basically spam! I don't need to be bothered with the summaries of my service that's not even installed! Overall horrible experience.
KAITLIN Reviewed ATT Reviews
My roommate and I have been nothing but pleased with our cable package through AT&T. As previous Time Warner Cable customers, we have been pleasantly surprised at the superiority of your cable services. We rate this at 4 stars rather than 5 due to the short distance that our WIFI signal exhibits. The router was placed in the middle of our fairly small apartment (less than 1000 square feet), and does not reach either end of the apartment. The speed of the internet in nearer rooms is incredible, but we would be more impressed with this portion of service if it covered our whole apartment. Overall, this is a great first experience with AT&T!
TERISSA Reviewed ATT Reviews
I love my internet connection. It reaches throughout my entire house with complete connection. Which is much better than the service we had.
KATIE Reviewed ATT Reviews
After I received my self installation kit I realized my house has no wall jacks. Customer service was above and beyond helpful. When signing up with att the employee didn't try to up sell me he actually told me I would be ok with a lower speed. Very impressed.
MELISSA Reviewed ATT Reviews
I love att service. Best out there. Cant beat the price...I have uverse internet and its so fast.
GLENN Reviewed ATT Reviews
Very pleased with the service and connection so far. The tech was very helpful, fast, and courteous. We would recommend uverse to anyone!
NICOLE Reviewed ATT Reviews
Excellent customer service. The installation technition was very helpful and professional as well!
MICHELLE Reviewed ATT Reviews
The service men that came out to work on my service were friendly and professional. They did a good job and even wanted to clean up their mess. Good job!
GEORGE Reviewed ATT Reviews
Totally unsatisfied. We went over a week without phone service when we switched back from verizon to AT&T. I had to call tech support to get someone inside the home to fix the problem.
ALAN Reviewed ATT Reviews
Excellent customer service, and a very personable staff. I would recommend AT&T to anyone who is in the market
VALENCIA Reviewed ATT Reviews
I am very pleased with your services and I very impressed with getting help with my internet services.
ADEEL Reviewed ATT Reviews
Quick and easy enrollment, good reliable service.
GEOFFREY C Reviewed ATT Reviews
There were some complications about my order and I had the run around for a while, but in the end I finally found a knowledgeable employee that took care of everything and should have internet tomorrow (crosses fingers).
DELINA Reviewed ATT Reviews
Signed up with AT&T u-verse a little over a month and a half ago and already Im disappointed in the customer service and with the automated bill pay by phone system which apparently has its flaws. However the actual Wifi service has been consistently pleasing. Making a payment by phone was misleading. When i tried to get the issue resolved I was treated horribly by a disgruntled and not too friendly customer service representative who made me feel as if I was a bother. She assured me that I would get a call back from a manager in which I have yet to talk to that manager and its been over a week now. Im a stickler when it comes to customer service. And sorry to say, my experience with AT&T's customer service has just been poorly.
JOHN Reviewed ATT Reviews
"The technician who came out to install our internet was excellent. He made absolutely sure that everything worked properly before he left. The internet has worked wonderfully since then and we've had a great experience. "
SANTOSH Reviewed ATT Reviews
The installation process was quite simple and took minimal time.