Looking for AT&T Internet in Jacksonville?
50% of ALL HOME CONNECTIONS customers in Jacksonville choose AT&T Internet plans with speeds between 50 and 100 Mbps.
Limited availability in select areas. May not be available in your area. Call to see if you qualify.
Order AT&T Internet NowCall 1-888-653-0560
† Percentage is based on the number of AT&T Internet sales made with ALL HOME CONNECTIONS, an AT&T Authorized Retailer, between January 1, 2017 and July 31, 2018 and on the geographic service location provided at the time of the sale.
Boost Your Connectivity with AT&T Internet in Jacksonville
Jacksonville is a big city with a small town feel. There's plenty of stuff to do in both the most populated city in Florida and the largest city by area in the contiguous US. If you head outside that is!
There are several festivals to attend no matter what you're looking for. Just be sure to give yourself enough time—it takes at least thirty minutes to get anywhere. Try the Jacksonville Jazz Festival (the second largest in the nation), One Spark for crowdfunding and sharing ideas, or the Great Atlantic Music and Seafood Festival. Fishing is considered a sport here. So be sure to check out the Greater Jacksonville Kingfish Tournament.
Speaking of sports, are you a Gator or a Dawg? The "World's Largest Outdoor Cocktail Party" is one of the year's most anticipated events between college football rivals, the University of Florida Gators and the University of Georgia Bulldogs.
Want to slow things down? Try taking a walk along the miles of beaches (you know which ones to avoid) and stop by Publix for a sub and a cookie. Get on down to Hemming Park (the city's oldest) for food trucks, farmer's markets, and the monthly Art Walk.
There are only two seasons in Jax, summer and January. If it's summer, get outside and have a good time. If it's January, get comfy and catch up on your favorite shows and movies with AT&T TV or internet for streaming. No matter your budget, AT&T has a plan that will work for you.
AT&T Plans & Packages in Jacksonville
Check Availability for AT&T's fastest Internet plans.
^Limited availability in select areas. May not be available in your area. Go to att.com/getfiber to see if you qualify.
^Limited availability in select areas. May not be available in your area. Call to see if you qualify.
Pay Your AT&T Bill at These Locations
Golden Glades Store12220 Atlantic Blvd Suite 111,Jacksonville, FL 32225
Lakewood Store5635-1 San Jose Blvd,Jacksonville, FL 32217
Enjoy9774 Florida Mining Blvd South Building 800 Suite 809,Jacksonville, FL 32257
Normandy Blvd Store7077 Normandy Blvd Ste 1,Jacksonville, FL 32205
Dunn Ave Store1680 Dunn Avenue Suite 45,Jacksonville, FL 32218
Regency Park Store9498 Atlantic Blvd.,Jacksonville, FL 32225
Oak Street Store1620 Oak Street Suite 205,Jacksonville, FL 32204
103rd Street Store6147 103rd Street,Jacksonville, FL 32210
Collins Plaza Store7051 Collins Road Suite 401,Jacksonville, FL 32244
Argyle Forest Store6001-31 Argyle Forest Blvd,Jacksonville, FL 32244
Old St Augustine Store13820 Old St Augustine Rd,Jacksonville, FL 32258
St Johns Town Center Store4663 River City Drive Suite 101,Jacksonville, FL 32246
Oakleaf Store9508 Crosshill Blvd,Jacksonville, FL 32222
Southside Blvd Store9039 Southside Blvd Suite 200,Jacksonville, FL 32256
Jax Mandarin Store11113-102 San Jose Blvd.,Jacksonville, FL 32223
Roosevelt Square Store4495 Roosevelt Blvd,Jacksonville, FL 32210
River City Store725 Nautica Dr Suite 106,Jacksonville, FL 32218
Pablo Creek Store3267 Hodges Blvd, Suite 11,Jacksonville, FL 32224
Geographic and service restrictions apply to AT&T Internet services. Call or go to www.att.com to see if you qualify.
$40 Internet Offer: Price for Internet speed tiers (10M to 100M) for new residential customers when bundled with another qualifying AT&T service (TV/AT&T Phone/Wireless). Pricing includes Wi-Fi Gateway. Must maintain a qualifying bundle and service addresses must match to receive advertised pricing. Prorated ETF ($180) applies if Internet is disconnected before end of 12 months Activ/Installation: $35 activation fee (self-install) or $99 installation (full tech install). Credit restrictions apply. Pricing subject to change.
†Unlimited data allowance may also be purchased separately for an add’l $30/mo., or maintain a bundle of TV & Internet on a combined bill and receive Unlimited Internet data ($30 value) at no add’l charge. For more info, go to www.att.com/internet-usage.
INTERNET SVC: AT&T Internet, formerly known as AT&T U-verse, is high speed internet provided over an advanced digital network.
AT&T UNLIMITED &MORESM PLAN: Monthly plan charge ($45 for single line; $75 multi-line) & monthly per-device access charges apply. Data Restrictions: For all data usage, AT&T may temporarily slow data speeds during times of network congestion. Plan is not eligible for Stream Saver. For content we can identify as video, wireless streaming speed will be slowed to a max of 1.5Mbps, Standard Definition quality (about 480p). Video speed is capped at this amount, regardless of network device is on (for example 4G LTE). Ability to stream, video resolution, and other data usage (including speed) are not guaranteed, may vary, and be aﬀected by a variety of other factors. Other restrictions apply. Tethering/mobile hotspot use prohibited (except Connected Cars). UNLIMITED TALK: Phones only. Includes calls w/in DCA. Service may be terminated for excessive roaming (see Wireless Customer Agreement at att.com/wca). Unlimited Talk to Canada and Mexico: Phones only. Includes unlimited International Long Distance (ILD) calling from DCA to Mexico and Canada. You may be charged for calls to special or premium service numbers. Calls to Other Countries: Includes ILD service that can be used to call countries other than Canada and Mexico. Per-minute pay-per-use rates apply unless you have an ILD service package. Rates subject to change w/o notice. For rates, see att.com/worldconnect. UNLIMITED TEXT: Standard Messaging – Phones only. Requires compatible device. Includes unlimited messages up to 1MB in size within DCA to more than 190 countries for text messages and 120 countries for picture & video messages. AT&T may add, change, & remove included countries at its discretion w/o notice. Messages sent through applications may incur data or other charges. See att.com/text2world for details. Advanced Messaging: Sender and recipient(s) must be AT&T postpaid wireless customers with HD Voice accounts, capable devices, have their devices turned on & be within AT&T- owned and operated DCA (excludes third-party coverage). Includes unlimited messages up to 10MB in size. Other restrictions apply & can be found at att.com/advancedmessaging.
GENERAL WIRELESS SERVICE TERMS: Subject to Wireless Customer Agreement (att.com/wca). Service is not for resale & is intended for use primarily within DCA. If AT&T does not enforce any of the terms or restrictions of its service oﬀerings, it is not a waiver of AT&T’s right to enforce those terms or restrictions. AT&T reserves the rights to enforce all terms & restrictions at any time. If AT&T determines your use of services violates any of the applicable terms or policies found in the Wireless Customer Agreement, we may in our sole discretion suspend, modify, terminate or restrict your service. Coverage: Coverage map shows high level approximation of areas included in and out of plan. For the most current coverage info for your area, check wireless.att.com/coverageviewer. Coverage may include areas that are served by unaﬃliated carriers & not on AT&T’s owned and operated network (oﬀ-net). Coverage is subject to change without notice.Network Management: All AT&T service is subject to AT&T network management policies. See att.com/broadbandinfo for details. Off-Net Usage: International and domestic off-net (roaming) data usage may be at 2G speeds. Excessive Oﬀ-Net Usage: You get an oﬀ-net (roaming) usage allowance for each service. If you exceed the allowance, your service(s) may be restricted or terminated.Other Restrictions & Charges: Other restrictions apply & may result in service termination. If you purchased a device that requires a term commitment, an Early Termination Fee applies if you cancel service after the first 14 days & before your term ends. See att.com/equipment ETF for details on what fee may apply for your device & how the fee is prorated over time. Activation/upgrade fee per line (up to $45) & deposit may apply. Credit approval may be required. AT&T reserves the right to suspend or terminate service to your account, place any non-complying device on an appropriate plan, and/or add any other required element of a plan. Other Monthly Charges: Apply per line & may include taxes, federal/state universal service charges, Regulatory Cost Recovery Charge (up to $1.25), gross receipts surcharge, Administrative Fee, & other government assessments which are not government-required charges. Additional one-time charges may apply. See att.com/additionalcharges for more details on other charges. For full service terms and conditions visit att.com/wirelessterms.
CHOICE ALL INCLUDED PACKAGE: Ends 10/31/18. Available only in the U.S. (excludes Puerto Rico and U.S.V.I.). 1st & 2nd year Pricing: $45/mo for first 12 mos. only. After 12 mos. or loss of eligibility, then prevailing rate applies (currently $105/mo.), unless cancelled or changed prior to end of the promo period. Pricing subject to change. $5/mo. discount: Must enroll in autopay & paperless bill within 30 days of TV activation to receive bill credit starting in 1-3 bill cycles. First time credit will include all credits earned since meeting offer requirements. Must maintain autopay/paperless bill and valid email address to continue credits. No credits in 2nd year for autopay & paperless bill. Includes: CHOICE All-Included TV Pkg., monthly service and equipment fees for one Genie HD DVR, and standard pro installation. Exclusions: Price excludes Regional Sports Fee of up to $7.49/mo. (which is extra & applies in select markets to CHOICE and/or MÁS ULTRA and higher Pkgs.), applicable use tax expense surcharge on retail value of installation, custom installation, equipment upgrades/add-ons (min. $99 one-time & $7/mo. monthly fees for each extra receiver/DIRECTV Ready TV/Device), and certain other add'l fees & charges. Different offers may apply for eligible multi-dwelling unit customers.
DIRECTV SVC TERMS: Subject to Equipment Lease & Customer Agreements. Must maintain a min. base TV pkg of $29.99/mo. Programming, pricing, terms and conditions subject to change at any time. Some offers may not be available through all channels and in select areas. Visit directv.com/legal or call for details.
Offers may not be combined with other promotional offers on the same services and may be modified or discontinued at any time without notice. Other conditions apply to all offers.
Read Your Neighbors’ Reviews of AT&T in Jacksonville
5 stars | Based on 83 Reviewsout of
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APRIL Reviewed ATT Reviews
CODIE Reviewed ATT Reviews
Everyone I have dealt with whether it be installers, sales reps or customer service reps have been very courteous. There were a few hidden fees I wasn't aware of which is why I only gave 4 stars.
JAMES Reviewed ATT Reviews
Tech did a great job product works great I told some friends about it hope they get it as wells
CHRISTOPHER Reviewed ATT Reviews
Experience was pleasant. Had issues and they helped solve them quickly.
KATIA Reviewed ATT Reviews
RICHARD Reviewed ATT Reviews
I love att. Very helpful technician and customer service I had AT&T U-verse when it first came out 2003 Hyatt have been waiting for it to enter the area that I am in now and I am a happy camper thanks AT&T
JACKIE Reviewed ATT Reviews
The Installation when off fine. I am enjoying my services.
SHEDRICK Reviewed ATT Reviews
AT&T has excellent service and I am very very satisfied with the service I have from them.
DORIS Reviewed ATT Reviews
Similar issues to others. I told them that I already have a modem and, it was one from AT&T. It was usable. I told the sales rep that if I had to pay for a new one (rent) then I don't want the service. I was assured that there shouldn't be any problem. The technician came (he was great) an had a new modem. I said again as long as they don't charge me for it as I already have a Uverse modem. Lo and behold, my bill comes and there is a $7 chage for the modem, rental fee. Getting through to someone at AT&T is difficult. I love the service BUT, hate the lies.
DAVID Reviewed ATT Reviews
Self install and in love with it
BRITTNEY Reviewed ATT Reviews
I love my new service J recently purchased with you all!! Thank you so much it is great! Keep up the good work!! The
ASHLYN Reviewed ATT Reviews
I have really enjoyed the variety of high quality television channels and the fast internet connection! Highly recommend to anyone interested!!
CONNER Reviewed ATT Reviews
I'm only giving 4 stars because of the man who set up the internet in my home (I believe his name was Robert). He was very helpful, kind, and did a great job. Other than that, the person on the phone when I was setting my service up was extremely rude and I opted to pay for the "best" internet that is offered. I am not impressed because it can get pretty slow and go out at times.
DAVID Reviewed ATT Reviews
Elected to get internet service with my house phone. For ordinary use, this service is all you need. Browsing works fine. The installer put in a line that is capable of providing any service upgrade I need/choose. Good price.
LINVOL Reviewed ATT Reviews
Loving my internet service. streaming and downloading Movies and video is a blast. Telephone service is a plus also."
JAMIE Reviewed ATT Reviews
Outstanding installation and love the channel lineup. Much less confusing than Xfinity. My grand daughter loves at kids channels
CARLO Reviewed ATT Reviews
This is my first time using AT&T as my cable and internet provider...so far it's good. However, sometimes there's a glitch on the cable tv i just hope that it doesn't happen everyday. Only time will tell.
FREDERICK Reviewed ATT Reviews
The service has been great would recommend it to everyone.
STEFANIA Reviewed ATT Reviews
Though we had to wait for our service, due to rescheduling. AT&T took care of us at the earliest available day. Robert came early in the morning, and even when faced with some technical difficulties. He got through and we were Internet ready that day! Great customer service, in person, via email, text, as well as through the phone. The speed is amazing with so many devices hooked on. I'm looking forward to my services as the year goes. Thank you AT&T.
MARK Reviewed ATT Reviews
John was prompt, professional and informative. I appreciate his work on a drizzly Saturday morning as he got us up and running with Internet, Uverse, and TV.
BARON A Reviewed ATT Reviews
Just got the service and I love it so does the family and it doesn't leave you broke just for tv
LOREN Reviewed ATT Reviews
My service with att has been great. Friendly representatives who were willing to take the time to find plans right for me. I appreciate this so much!!
JACQUELINE Reviewed ATT Reviews
I love the prices are better than Comcast
NEFTALI Reviewed ATT Reviews
Love my service the best most reliable service ever hello att goodbye comcast headache services. Att rocks AAA+++++
GREGORY Reviewed ATT Reviews
MARY Reviewed ATT Reviews
THE people who came out and hook up my service were wonderful and took time to explain everything to me. the person who took my order to have ATT was very helpful
BROOKE Reviewed ATT Reviews
The service thus far is excellent! The installation was fast and easy and the gentleman was very kind. I have had no issues thus far and I am very thankful for this alarm system.
PORCHER Reviewed ATT Reviews
I had a very good experience when signing up for AT&T. The woman I spoke with was very helpful and was able to work around what I needed. I did not have any problems at all !
DOROTHY Reviewed ATT Reviews
When everyone turns their back on you, you always have to go back home. Before there was Xfinity, everyone had AT&T. Home is where the heart is. Glad, I was accepted back home with opened arms. Thanks
ANDREW Reviewed ATT Reviews
I love ATT! My service has been working great since set up, great prices and my installer was fast great and kept me informed the Entire time!
ANDREW Reviewed ATT Reviews
Our installer Justin was on point. He even has new fiber optic cable ran to the house from the box giving excellent t.v. Quality and wifi signal.
LARRY T Reviewed ATT Reviews
the technician who hooked up my internet service was very knowledgeable and took the time to insure that all of my tvs and computer were online and working with no problems. My service is great with excellent speed and strong signal. I could not be happier with the service and product . It is a pleasure to be back with ATT after a short absence.
PARIS Reviewed ATT Reviews
the recent transaction I had is when I requested to move my service. I called customer service and call center agent replied. the request I had for expediting the service was never followed up. nevertheless, the technician came in two days and was very good in his service
MELISSA Reviewed ATT Reviews
Awesome service so far. I'm looking for my new relationship with AT&T.
NELLIE Reviewed ATT Reviews
I am a new customer. I called AT&T because I work from home and Comcast caused me to almost lose my job. I called AT&T on a Wednesday and I had their service on Saturday. The customer service is exceptional.
TIMOTHY Reviewed ATT Reviews
Daniel, our technician, overcame several hurdles to complete our install, was polite, and left no trace behind. Thanks for your help.
LOIS Reviewed ATT Reviews
I am very pleased with the wire techs. They were both very efficient, friendly, and informative. Four stars only due to length of time for technician appointment, without service for a few days. (wire techs), both get FIVE stars. Thanks guys!
TAMICO Reviewed ATT Reviews
I am loving my new AT&T internet service I was with Comcast for years and the only difference is the price. AT&T is half the price
AMANDA Reviewed ATT Reviews
Thomas did a great job. Friendly, timely and answered questions accordingly. Called the next morning to check if there were any concerns. Pleased with service.
BETTINA Reviewed ATT Reviews
My service technicians were very professional and knowledgeable. And even when I called a few days later with a question, my call was answered politely and professional. It was great.
SHARON Reviewed ATT Reviews
The technician was awesome. He's the best I've had for any install. I moved here from IA and he went above and beyond.
SAYE V Reviewed ATT Reviews
Service tech was amazing!
BRANDON Reviewed ATT Reviews
Internet is not as fast as Other competitors in the area Very disappointed
DAN Reviewed ATT Reviews
Switched from Comcast and I am glad I did. My installer was professional and fast and helped me get all setup where I could hit the ground running. My dealings with customer service have been excellent. Thank you!
PAMELA Reviewed ATT Reviews
My service works great and have not had any problems with the internet or tv. You have knocked Comcast out of the box with your great customer service!!! A happy Customer :) Pam H
RALPH Reviewed ATT Reviews
Loving my new AT&T Uverse internet! Compared to the poor service and poor connection speed I just got rid of with a competitor, I am SO h happy I made the switch to Uverse. Thank you AT&T!
JOHNITA L Reviewed ATT Reviews
I was pleasantly surprised with the friendly help I received and look forward to staying with you guys.
DOROTHY Reviewed ATT Reviews
customer service at att was great the technician who came and installed universe was awesome I would recommend AT&T to my friends and family
BRIAN T Reviewed ATT Reviews
Best choice I've made all year!!!
TINEA Reviewed ATT Reviews
The self installation did not go so well. I had to call the support line to get help and after 3 hours we had our internet set up. The customer service that was provided was outstanding.
MICHELLE Reviewed ATT Reviews
Our service provider was great. And all our products work great.
ROB Reviewed ATT Reviews
The guy that AT&T sent over to do our installation was really detail oriented and thought of everything. Great service with a smile, our system has been up and running for more than a week and is flawless.
JAMES Reviewed ATT Reviews
100% improvement over the Comcast service. Prompt courteous installer. Minor glitch that was cleared up immediately by customer service. Not a technician error. Looking forward to a lasting relationship.
JAMES Reviewed ATT Reviews
After much haggling and numerous phone calls to ATT, I finally got the internet uverse service that I asked for. To make a long story short, ATT did not initially give me the bandwidth or cost/month that I signed up for. Furthermore, their install tech did not arrive at the time I was told he would be at my home. The 3-star rating (average performance) is due to these initial screw-ups, but they were eventually straightened out and now I'm happy with the service. Folks - keep good records of what ATT reps tell you on the phone (including date and time of the phone call; also get the employee ID of the rep you are speaking to). This can be important information if you need to call ATT to get something resolved.
GEORGE Reviewed ATT Reviews
The tech was on time and very professional. Completed work, cleaned up and explained everything making sure everything was up and running.... Great Job
JONI L Reviewed ATT Reviews
I would have given 5,because I know at&t normally does exactly what they say they would,but when I was forced to change my services from uverse,to dsl,nothing went right about the order! And when I call at&t,they act as if I not a customer,because they don't know the services I have with them! It's been over 3 weeks,I still have not received my dsl boxes!
STEPHANIE A Reviewed ATT Reviews
Installation was quick and the connection is superb!
LEANN Reviewed ATT Reviews
I love the services..
FREDERICK Reviewed ATT Reviews
TIFFANY Reviewed ATT Reviews
Great service. Great customer service. Satisfied customer.
MARK Reviewed ATT Reviews
AT&T is the best.I love being with them and they really care about how I feel..thanks AT&T..
JONAH Reviewed ATT Reviews
We were kinda shocked at first when we realized Uverse family didn't have half the channels we were used to. We've adjusted. Now we're quite happy. We like the easy to navigate menus and DVR.
DAVID Reviewed ATT Reviews
AT&T personnel were friendly and efficient.
JOHN Reviewed ATT Reviews
Great value great service
JOSHUA Reviewed ATT Reviews
great customer service. the technician eas fast and frendly.
MAUREEN Reviewed ATT Reviews
The technicians were awesome...it's unfortunate that we had two in forty-eight hours though. The order had to be changed when the first tech. was here and it was not entered properly...so our U-verse was turned off....we spent three hours on the phone that evening with different serves representatives...and it was not resolved until the next day when a 2nd technician arrived and corrected the problem. Very frustrating. -_-
JILL Reviewed ATT Reviews
Great service! I'm loving streaming my Netflix online! All of the customer support representatives have been very helpful. They even called to make sure I was satisfied with the setup, and asked if I had any other questions (which I did...and they answered)! Thanks!
MEG Reviewed ATT Reviews
My U-verse experience has been outstanding!! The technician was very professional, fast and efficient, and answered all my questions. After the technician left, I had a knock on the door...the area manager made a follow up visit to make sure I was satisfied and inspected the installation...which was perfect! Customer service and billing are excellen, too...thank you!!
CHARLES Reviewed ATT Reviews
The install went quick and the ATT Rep was courteous and professional.
PHUONG Reviewed ATT Reviews
The guy was very friendly has a lot if connections describe the steps in details to us what he's doing. Good man!
RISHI Reviewed ATT Reviews
the service i received was great and above my expectations...they took their time and were patient and just great.
PAMELA Reviewed ATT Reviews
JAMES Reviewed ATT Reviews
Great service!!!! Love AT&T and the service you provided so far. Jimmy
JONATHAN Reviewed ATT Reviews
First the guy that took our order was trying to over sell us on everything, we said just wanted Internet ASAP! Took a week in a half before we called back and the guy put a date at the end of the month so we got it changed it and modem came 4 days later... We were also told our payments would be split up so our first bill would be$90 it's a hundred dollars over that and where's the free 30 days satisfaction we were promised???.... It has been a terrible experience so far and I'd rather deal with a company that is up front and truthful and honest.
JARED Reviewed ATT Reviews
Customer service is big for me. I don't call often, but when I do, I like to have a person answer the phone without having to do too much. Thanks!
ANGELA Reviewed ATT Reviews
The service tech was fast and professional. He checked that my internet was up and running before leaving. So far my service has been able to handle the wireless needs. Good Job ATT!
BRIAN Reviewed ATT Reviews
For the most part my service has been great. However I was told that the connection that I have would be able to handle streaming video and using my computer for the Internet at the same time. There have been a few issues as far as that is concerned. It has only been a week, so admittedly this review may be premature. I will say that everyone that I have come into contact with from AT&T has been exceptionally pleasant to deal with.
NATHAN Reviewed ATT Reviews
Quick and easy setup. My internet is running smooth and fast. Plus, more affordable than my previous ISP!
ALICIA Reviewed ATT Reviews
The service representative was polite and punctual. I appreciated his willingness to assist with my U-verse wireless modem. When he discovered that it was not working properly, he quickly got a new one from his service van, got the internet going, and even set up the wireless connection on my Wii! I hope that he sees this review; tell him I said thank you! And yes, I have already recommended your service to a bunch of my co-workers here in the area :)
MIKEL M Reviewed ATT Reviews
Everything works great!
KRISTIN L Reviewed ATT Reviews
My sales associate was very helpful with helping me figure out which bundle was best for me, which made my life a lot easier. Also, my installation guys were amazing. The first day my service was set up one of my remotes quit working, so my original installation guy called around and found another installer that brought me a brand new remote. That is what I call customer service..
MADISON Reviewed ATT Reviews
I love it it fast and it is the best I can play online and my wife can be on the Internet to it very good thank you AT&T for it .
KENNETH Reviewed ATT Reviews
Excellent service, excellent customer service, great internet speeds and a great low price!