Get AT&T Services |
Get AT&T Services | Call 1-888-801-9657
Get AT&T Services |
Get AT&T Services | Call 1-888-801-9657
47% of ALL HOME CONNECTIONS customers in Florida choose AT&T Internet plans with speeds between 50 and 100 Mbps.
Limited availability in select areas. May not be available in your area. Call to see if you qualify.
Order AT&T Internet NowCall 1-888-801-9657
† Percentage is based on the number of AT&T Internet sales made with ALL HOME CONNECTIONS, an AT&T Authorized Retailer, between January 1, 2017 and July 31, 2018 and on the geographic service location provided at the time of the sale.
Jacksonville is a big city with a small town feel. There's plenty of stuff to do in both the most populated city in Florida and the largest city by area in the contiguous US. If you head outside that is!
There are several festivals to attend no matter what you're looking for. Just be sure to give yourself enough time—it takes at least thirty minutes to get anywhere. Try the Jacksonville Jazz Festival (the second largest in the nation), One Spark for crowdfunding and sharing ideas, or the Great Atlantic Music and Seafood Festival. Fishing is considered a sport here. So be sure to check out the Greater Jacksonville Kingfish Tournament.
Speaking of sports, are you a Gator or a Dawg? The "World's Largest Outdoor Cocktail Party" is one of the year's most anticipated events between college football rivals, the University of Florida Gators and the University of Georgia Bulldogs.
Want to slow things down? Try taking a walk along the miles of beaches (you know which ones to avoid) and stop by Publix for a sub and a cookie. Get on down to Hemming Park (the city's oldest) for food trucks, farmer's markets, and the monthly Art Walk.
There are only two seasons in Jax, summer and January. If it's summer, get outside and have a good time. If it's January, get comfy and catch up on your favorite shows and movies with AT&T TV or internet for streaming. No matter your budget, AT&T has a plan that will work for you.
Speeds Up to 100 Mbps*
when bundled, plus taxes & equip. fee
12 mo agmt, other qualifying service (min $19/mo) & combined bill req’d. $10/mo equip fee applies. Incl 1TB data/mo. $10 chrg for each add’l 50GB (up to $100/mo)†
for 12 mos when bundled, + taxes & equip fee
w/12 mo agmt, other qualifying svc (min $19/mo) & combined bill. $10/mo equip fee applies Incl 1TB data/mo. $10 chrg for each add’l 50GB (up to $100/mo)†
4G LTE data
Price is for one line
Prices after discount with AutoPay and Paperless bill. Discount starts w/in 2 bills. AT&T may temporarily slow data speeds when the network is busy.
for 12 mos plus taxes and RSN fee
w/ 24-mo. agmt & other qualifying AT&T svc (min. $30/mo). Autopay & Paperless bill req’d. Pay $74.99/mo plus taxes until discounts start. Prices higher in 2nd year.
*$19.95 ACTIVATION, EARLY TERMINATION FEES ($20/MO. FOR TV; $15/MO. FOR INTERNET) FOR EACH MONTH REMAINING ON AGMT., EQUIPMENT NON-RETURN & ADD’L FEES APPLY. Price after $10/mo. autopay & paperless bill and $10/mo. bundle discounts for up to 12 mos each. Discounts start w/in 3 bills. New approved residential customers only (equipment lease req'd). Credit card req'd. Restr’s apply.
^Limited availability in select areas. May not be available in your area. Call to see if you qualify.
Geographic and service restrictions apply to AT&T Internet services. Call to see if you qualify.
$40 Internet Offer: Price for Internet (768k-100M) for new residential customers when bundled with another qualifying AT&T service (DIRECTV, U-verse TV, AT&T TV or AT&T Phone or postpaid AT&T wireless). Prorated ETF ($180) applies if Internet is disconnected before end of 12 months. Must maintain all bundled services to receive advertised pricing. Additional Fees & Taxes: Excludes cost-recovery charges, where applicable and $10/mo equipment fee. Activ/Installation: $35 activation fee (self-install) or $99 installation (full tech install) may apply. Credit restrictions apply. Pricing subject to change. Subj. to Internet Terms of Service at att.com/internet-terms.
†Unlimited data allowance may also be purchased separately for an add’l $30/mo., or maintain a bundle of TV & Internet on a combined bill and receive unlimited internet data at no add’l charge. For more info, go to www.att.com/internet-usage
CHOICE 1-YR ALL INCLUDED PACKAGE W/ OTHER ELIG. SVC: Ends 1/18/20. Available only in the U.S. (excludes Puerto Rico and U.S.V.I.). 1st & 2nd year Pricing: $59.99 for first 12 mos. only. After 12 mos. or loss of eligibility, then prevailing rate applies (currently $110/mo for CHOICE All Included), unless cancelled or changed prior to end of the promo period. Pricing subject to change. $5/mo. autopay/paperless bill discount: Must enroll in autopay & paperless bill within 30 days of TV activation to receive bill credit starting in 1-3 bill cycles. First time credit will include all credits earned since meeting offer requirements. Must maintain autopay/paperless bill and valid email address to continue credits. No credits in 2nd year for autopay/paperless bill. $10/mo. bundle discount: Internet: Reqs new or existing svc. Excludes DSL. 12- mo. agmt req’d for new customers. Prorated ETF (up to $180) and Equipment Non-Return fees apply. Wireless: Consumers only. Sold separately. Reqs new or existing AT&T postpaid svc on elig. plan (excl. Lifeline) on a smartphone, phone or AT&T Wireless Internet device (excl. voice-only AT&T Wireless Internet). Both svcs: Eligible svc must be installed/activated w/in 30 days of TV activation and svc addresses must match to receive bill credit starting in 1-3 bill cycles. First time credit will include all credits earned since meeting offer requirements. Must maintain both qualifying svcs to continue credits. No credits in 2nd year for bundled services. Includes: CHOICE All Included TV Pkg, monthly service & equipment fees for one Genie HD DVR, and standard pro installation. Exclusions: Price excludes Regional Sports Fee of up to $8.49/mo. (which is extra & applies to CHOICE and/or MÁS ULTRA and higher Pkgs.), applicable use tax expense surcharge on retail value of installation, custom installation, equipment upgrades/add-ons (min. $99 one-time & $7/mo. monthly fees for each extra receiver/DIRECTV Ready TV/Device), and certain other add’l fees & charges. Different offers may apply for eligible multi-dwelling unit and telco customers.
DIRECTV SVC TERMS: Subject to Equipment Lease & Customer Agreements. Must maintain a min. base TV pkg of $29.99/mo. Programming, pricing, terms and conditions subject to change at any time. Some offers may not be available through all channels and in select areas. Visit directv.com/legal or call for details.
Offers may not be combined with other promotional offers on the same services and may be modified or discontinued at any time without notice. Other conditions apply to all offers.
©2019 AT&T Intellectual Property. All Rights Reserved. AT&T, Globe logo, DIRECTV, and all other DIRECTV marks contained herein are trademarks of AT&T Intellectual Property and/or AT&T affiliated companies. All other marks are the property of their respective owners.
AT&T UNLIMITED STARTERSM PLAN: Avail to consumers only. Monthly plan charge ($70) & monthly per-device access charges ($40 phone; $20 tablet, camera or Connected Car; $25 for Harman Spark; and $10 wearable) apply. AUTOPAY & PAPERLESS BILL DISCOUNT: Monthly discount off plan charge ($10 per phone line) when account active & enrolled in both. Discount starts w/in 2 bill cycles. Pay full plan cost (up to $70/mo.) plus per device access charges until discount starts. PHONE LINE DISCOUNT: Monthly discount of $35 (1 phone line), $10 (2 phone lines), $25 (3 phone lines), $50 (4 phone lines), and $70 (5 or more phone lines) applied to your plan charge. UNLIMITED DATA: For use in the United States, Puerto Rico and the U.S. Virgin Islands (“Domestic Coverage Area” or “DCA”). Off -net (roaming) data may be at 2G speed. DATA RESTRICTIONS: AT&T may slow data speeds when the network is busy. VIDEO STREAMING: Plan is not eligible for Stream Saver. For content we can identify as video, wireless streaming speed will be slowed to Standard Definition quality. Video speed is capped at this amount, regardless of network device is on (for example 4G LTE). Ability to stream, video resolution, and other data usage (including speed) are not guaranteed, may vary, and be affected by a variety of other factors. Tethering/mobile hotspot use prohibited except Connected Cars (in car Wi-Fi/vehicle wi-fi hotspots). If two or more tethered devices are watching video from the same source at the same time, we may identify it as a single video and slow the speeds collectively to a max of 1.5 Mbps, which may impair your ability to watch video on these tethered devices. You can pause video on all but one of the tethered devices, or watch from different sources to resolve this issue.).
AT&T UNLIMITED EXTRASM PLAN: Avail. to consumers only. Monthly plan charge ($80) & monthly per-device access charges ($45 phone; $20 tablet, camera or Connected Car; $25 for Harman Spark; and $10 wearable) apply. AUTOPAY & PAPERLESS BILL DISCOUNT: Monthly discount off plan charge ($10 per phone line) when active & enrolled in both. Discount starts w/in 2 bill cycles. Pay full plan cost (up to $80/mo.) plus per device access charges until discount starts. PHONE LINE DISCOUNT: Monthly discount of $40 (1 phone line), $20 (2 phone lines), $35 (3 phone lines), $60 (4 phone lines), and $80 (5 or more phone lines) applied to your plan charge UNLIMITED DATA: For use in the United States, Puerto Rico and the U.S. Virgin Islands (“Domestic Coverage Area” or “DCA”). Off -net (roaming) data may be at 2G speed. DATA RESTRICTIONS: After 50 GB, AT&T may slow data speeds when the network is busy. VIDEO STREAMING: Plan is not eligible for Stream Saver. For content we can identify as video, wireless streaming speed will be slowed to Standard Definition quality. Video speed is capped at this amount, regardless of network device is on (for example 4G LTE). Ability to stream, video resolution, and other data usage (including speed) are not guaranteed, may vary, and be affected by a variety of other factors. Other restrictions apply. If two or more tethered devices are watching video from the same source at the same time, we may identify it as a single video and slow the speeds collectively to a max of 1.5 Mbps, which may impair your ability to watch video on these tethered devices. You can pause video on all but one of the tethered devices, or watch from different sources to resolve this issue. MOBILE HOTSPOT: Requires compatible device. Includes up to 15GB per line per month. After 15GB, mobile hot spot speed slowed to max of 128Kbps for the rest of bill cycle except Connected Cars (in car Wi-Fi/vehicle wi-fi hotspots). After this, tethering data usage, including sponsored data, will be impacted and not fully functional.
AT&T UNLIMITED EliteSM PLAN: Monthly plan charge for unlimited talk, text and data ($55 for single line plan; $100 multi-line plan) & monthly per-device access charges for access to such services ($35 phone; $20 tablet, camera or Connected Car; $25 Harman Spark and $10 wearable) apply. Eligible customers can get a discount for having autopay & paperless bill, and a multi-phone line discount. AutoPay & Paperless Bill Discount: Monthly discount off plan charge ($10 for single lines plans & $20 for multi-line plans) when active & enrolled in both Discount starts w/in 2 bill cycles. Pay full plan cost (up to $110/mo.) plus per device access charges until discount starts. Multiple Phone Line Discount: Monthly $15 (3 phone lines), or $30 (4 or more phone lines) discount applied to your plan charge. Data Restrictions: After 22GB of data usage on a line in a bill cycle, for the remainder of the cycle AT&T may temporarily slow data speeds on that line during times of network congestion. Includes Stream Saver feature which allows you to stream higher definition video at a max of 1.5 Mbps, in Standard Definition quality (about 480p) on compatible devices (unless video provider has opted out). AT&T will activate the feature for you. You can turn it off or back on at any time at att.com/myatt or call 611. Stream Saver will not recognize all video content. Ability to stream and video resolution may vary and be affected by other factors. Restrictions apply. Details att.com/streamsaver. HD Video: You can turn Stream Saver off at any time to enjoy access to HD video streaming (up to 1080p), if and when available. Tethering/Mobile Hotspot: Requires compatible device. Includes up to 15GB per line per month. After 15GB, tethering speed slowed to max of 128Kbps for the rest of bill cycle (except Connected Cars). After this, tethering data usage, including sponsored data, will be impacted and not fully functional.
ALL PLANS: UNLIMITED DATA: For use in the United States, Puerto Rico and the U.S. Virgin Islands (“Domestic Coverage Area” or “DCA”). Off-net (roaming) data may be at 2G speed. UNLIMITED TALK: Phones only. Includes calls w/in DCA. Service may be terminated for excessive roaming (see Wireless Customer Agreement at att.com/wca). Unlimited Talk to Canada and Mexico: Phones only. Includes unlimited International Long Distance (ILD) calling from DCA to Mexico and Canada. You may be charged for calls to special or premium service numbers. Calls to Other Countries: Includes ILD service that can be used to call countries other than Canada and Mexico. Per-minute pay-per-use rates apply unless you have an ILD service package. Rates subject to change w/o notice. For rates, see att.com/worldconnect. UNLIMITED TEXT: Standard Messaging – Phones only. Requires compatible device. Includes unlimited messages up to 1MB in size within DCA to more than 190 countries for text messages and 120 countries for picture & video messages. AT&T may add, change, & remove included countries at its discretion w/o notice. Messages sent through applications may incur data or other charges. See att.com/text2world for details. Advanced Messaging: Sender and recipient(s) must be AT&T postpaid wireless customers with HD Voice accounts, capable devices, have their devices turned on & be within AT&T- owned and operated DCA (excludes third-party coverage). Includes unlimited messages up to 10MB in size. Other restrictions apply & can be found at att.com/advancedmessaging. Limits: Select devices only (sold separately). 10 devices/plan. AT&T Wireless Home Phone & Internet, select Wireless Home Phone devices, dedicated mobile hotspot devices, and select laptop air cards are not eligible for these plans. These plans may not be eligible for additional discounts, including but not limited to Signature discounts. AT&T employees & retirees may not be eligible for certain benefits, offers, and discounts associated with these plans.ROAM NORTH AMERICA FEATURE: Allows plan data, talk & text usage with no roaming charges in and to Mexico/Canada. Data: Allows domestic plan data usage in Mexico/Canada. Off-net (roaming) data may be at 2G speed. Talk: Phones only. Includes calls within Mexico/Canada and from Mexico/Canada to the U.S., Puerto Rico, and U.S. Virgin Islands (collectively with Mexico & Canada, the North America Coverage Area “NACA”). You may be charged for calls to special or premium service numbers. Calls to other countries: International long-distance pay-per-use rates apply to calls from Mexico or Canada to countries outside NACA unless you have an ILD service package. Rates subject to change w/o notice. For rates, see att.com/wcv. Text: Standard Messaging – Phones only. Includes unlimited messages up to 1MB in size within & from Mexico/Canada to more than 190 countries for text messages and 120 countries for picture and video messages. AT&T may add, change, & remove included countries at its discretion w/o notice. Messages sent through applications may incur data or other charges. Visit att.com/text2world for details. Advanced Messaging not available for use in Mexico or Canada. Restrictions: Service not available on select connected devices, wearables & connected cars.
AT&T UNLIMITED TABLET & WEARABLE PLANS: Provides talk, text and/or data based on device type. Requires a single line eligible unlimited plan (“Single Line Plan”) on the same wireless account. Multi-line plans are ineligible. If you become ineligible, AT&T may move you to a different plan with same or lower monthly charge. Once moved, you can move to any currently available plan. Restrictions: Tablets, connected wearables & cameras (sold separately) only. Select locations only. Same speeds, terms, conditions, restrictions & limitations as your Single Line Plan. Tethering requires compatible device. Pricing: Monthly $10 plan charge for wearables & $20 plan charge for tablets & cameras (in addition to monthly charges for Single Line Plan). Limits: Only 2 of these plans can be associated with your Single Line Plan.
WATCHTV: Can be added to AT&T Unlimited &More Premium wireless plan for no extra charge. To add, you must create account at attwatchtv.com/verifywatchtv, verify your wireless account, & then can access through WatchTV app or compatible browser. May require verification via text message. Requires compatible device (sold separately). Use of WatchTV is subject to its own terms and conditions, see attwatchtv.com/terms-and-conditions for details. Included channels, programming and content subject to change and benefit may be terminated. Lost Eligibility: Upon cancellation of eligible wireless plan you may lose access to WatchTV. Limits: Access to one WatchTV account per eligible wireless account. Limit 1 concurrent stream with WatchTV. May not be stackable w/other offers, credits or discounts. Includes usage only in the DCA.
CHOOSE ONE: Eligible customers can add to AT&T Unlimited &More Premium for no extra charge. Includes usage only in the DCA. You must create account at, verify your wireless account, & then can select your one add-on. Music apps may not be available to customers in Puerto Rico and the U.S. Virgin Islands. May require verification via text msg. Requires compatible device (sold separately). May require account creation and acceptance of third-party terms and conditions for certain add-on choices. Receive access to add-on for 12 months; after 12 months may select new add-on. May select new add-on every 12 months as long as you remain on AT&T Unlimited &More Premium plan. Until new selection is made, will have access to original selection on month to month basis. If you have an eligible AT&T TV service (AT&T TV NOW, residential DIRECTV or U-verse) your premium movie channel selection will also be added on that TV platform. You may be billed and then credited on that TV platform within 2 bills. Access to premium movie channel selection is limited to WatchTV app for customers in Puerto Rico and the U.S. Virgin Islands, as well as Single Billing or Bulk MDU customers. Included channels, programming and/or content subject to change and benefit may be terminated. Lost Eligibility: Upon cancellation of elig. wireless you may lose access. Limits: Access to one add-on per eligible wireless account. May not be stackable w/other offers, credits or discounts.
All offers, programming, promotions, pricing, terms, restrictions & conditions subject to change & may be modified, discontinued, or terminated at any time without notice.
GENERAL WIRELESS SERVICE TERMS: Subject to Wireless Customer Agreement att.com/wca). Service is not for resale & is intended for use primarily within DCA. If AT&T does not enforce any of the terms or restrictions of its service offerings, it is not a waiver of AT&T’s right to enforce those terms or restrictions. AT&T reserves the rights to enforce all terms & restrictions at any time. If AT&T determines your use of services violates any of the applicable terms or policies found in the Wireless Customer Agreement, we may in our sole discretion suspend, modify, terminate or restrict your service. Coverage: Coverage map shows high level approximation of areas included in and out of plan. For the most current coverage info for your area, check att.com/coverageviewer. Coverage may include areas that are served by unaﬃliated carriers & not on AT&T’s owned and operated network (off-net). Coverage is subject to change without notice. Network Management: All AT&T service is subject to AT&T network management policies. See att.com/broadbandinfo for details. Off-Net Usage: International and domestic off-net (roaming) data usage may be at 2G speeds. Excessive Off-Net Usage: You get an off-net (roaming) usage allowance for each service. If you exceed the allowance, your service(s) may be restricted or terminated. Other Restrictions & Fees: Other restrictions apply & may result in service termination. If you purchased a device that requires a term commitment, an Early Termination Fee applies if you cancel service after the first 14 days & before your term ends. See att.com/equipmentETF for details on what fee may apply for your device & how the fee is prorated over time. Activation/upgrade fee per line (up to $45) & deposit may apply. Credit approval may be required. AT&T reserves the right to suspend or terminate service to your account, place any non-complying device on an appropriate plan, and/or add any other required element of a plan. Additional Monthly Fees & Taxes: Apply per line & include Regulatory Cost Recovery Fee (up to $1.50), Administrative Fee ($1.99) & other fees which are not government-required surcharges as well as taxes. Additional one-time charges may apply. See att.com/mobilityfees for more details on other charges. For full service terms and conditions visit att.com/wirelessterms.Suspected Spam and Fraud Alerts: May not identify all spam or fraud calls. We will activate this feature on your line when on an eligible plan with a compatible device. The feature will stay active on your line if you change plans. You may deactivate the feature by calling 800.331.0500 (or dialing 611 from a wireless phone) or by visiting an AT&T store.
©2019 AT&T Intellectual Property. All rights reserved. AT&T, the AT&T logo, all other AT&T marks contained herein are trademarks of AT&T Intellectual Property and/or AT&T affiliated companies.
$40 Internet Offer: Pricing subject to change.. Price for Internet 300 for new residential customers in AT&T Fiber markets when bundled with another qualifying AT&T service (TV/AT&T Phone/Wireless). Promotional pricing for first 12 months only. After 12 mos., the rate increases to $60/mo unless canceled by customer prior to end of 12 mos. Prorated ETF ($180) applies if Internet is disconnected before end of 12 mos. Must maintain bundled qualifying services with matching service address to receive advertised pricing. Additional Fees & Taxes: Excludes cost-recovery charges, where applicable, and a $10/mo equipment fee. Credit restrictions apply. Pricing subj to change. Select MDU residents, AT&T Employees/Retirees not eligible. Subj. to Internet Terms of Service at att.com/internet-terms.
Plus, get professional activation help and expert setup of your new device.
For service details and eligible areas, See details.
Same Day Delivery: Available for orders placed by 4 p.m. local time by calling the number on this page. Must purchase and activate eligible device with wireless service agreement and qualifying voice and/or data plan. Requires account holder present, at least 18 years of age with government-issued photo ID. Limited to select zip codes in Atlanta, Austin, Baltimore, Birmingham, Boston, Charlotte, Chicago, Cincinnati, Cleveland, Columbus, Dallas, Denver, Detroit, Fresno/Visalia, Greater New York, Hartford, Houston, Indianapolis, Jacksonville, Kansas City, LaFayette LA, Las Vegas, Little Rock, Los Angeles, Louisville, Memphis, Miami, Milwaukee, Minneapolis, Nashville, New Haven, New Jersey, New Orleans, Oklahoma City, Orlando, Philadelphia, Phoenix, Pittsburgh, Portland OR, Providence, Raleigh, Sacramento, Salt Lake City, San Antonio, San Diego, San Francisco, Seattle, St. Louis, Tampa, Tulsa, and Washington, DC. Other geographic and service restrictions apply. AT&T or an authorized provider will contact customer to schedule up to 60 minutes to deliver and set up eligible device. No charge to customer for AT&T Ready to Go delivery. AT&T Ready to Go delivery is non-transferable, has no cash value, and cannot be redeemed for cash or applied as payment to an AT&T account. AT&T not responsible for lost or damaged software or data. Subject to wireless service agreement. Activation/upgrade, early termination and other fees, and restrictions may apply. Offer subject to change.
Oak Street Store 1620 Oak Street Suite 205, Jacksonville, FL 32204
Normandy Blvd Store 7077 Normandy Blvd Ste 1, Jacksonville, FL 32205
103rd Street Store 6147 103rd Street, Jacksonville, FL 32210
Roosevelt Square Store 4495 Roosevelt Blvd, Jacksonville, FL 32210
Lakewood Store 5635-1 San Jose Blvd, Jacksonville, FL 32217
Dunn Ave Store 1680 Dunn Avenue Suite 45, Jacksonville, FL 32218
River City Store 725 Nautica Dr Suite 106, Jacksonville, FL 32218
Oakleaf Store 9508 Crosshill Blvd, Jacksonville, FL 32222
Jax Mandarin Store 11113-102 San Jose Blvd., Jacksonville, FL 32223
Pablo Creek Store 3267 Hodges Blvd, Suite 11, Jacksonville, FL 32224
Golden Glades Store 12220 Atlantic Blvd Suite 111, Jacksonville, FL 32225
Regency Park Store 9498 Atlantic Blvd., Jacksonville, FL 32225
Collins Plaza Store 7051 Collins Road Suite 401, Jacksonville, FL 32244
Argyle Forest Store 6001-31 Argyle Forest Blvd, Jacksonville, FL 32244
St Johns Town Center Store 4663 River City Drive Suite 101, Jacksonville, FL 32246
Southside Blvd Store 9039 Southside Blvd Suite 200, Jacksonville, FL 32256
Enjoy 9774 Florida Mining Blvd South Building 800 Suite 809, Jacksonville, FL 32257
Old St Augustine Store 13820 Old St Augustine Rd, Jacksonville, FL 32258
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Everyone I have dealt with whether it be installers, sales reps or customer service reps have been very courteous. There were a few hidden fees I wasn't aware of which is why I only gave 4 stars.
Tech did a great job product works great I told some friends about it hope they get it as wells
Experience was pleasant. Had issues and they helped solve them quickly.
I love att. Very helpful technician and customer service I had AT&T U-verse when it first came out 2003 Hyatt have been waiting for it to enter the area that I am in now and I am a happy camper thanks AT&T
The Installation when off fine. I am enjoying my services.
AT&T has excellent service and I am very very satisfied with the service I have from them.
Similar issues to others. I told them that I already have a modem and, it was one from AT&T. It was usable. I told the sales rep that if I had to pay for a new one (rent) then I don't want the service. I was assured that there shouldn't be any problem. The technician came (he was great) an had a new modem. I said again as long as they don't charge me for it as I already have a Uverse modem. Lo and behold, my bill comes and there is a $7 chage for the modem, rental fee. Getting through to someone at AT&T is difficult. I love the service BUT, hate the lies.
Self install and in love with it
I love my new service J recently purchased with you all!! Thank you so much it is great! Keep up the good work!! The
I have really enjoyed the variety of high quality television channels and the fast internet connection! Highly recommend to anyone interested!!
I'm only giving 4 stars because of the man who set up the internet in my home (I believe his name was Robert). He was very helpful, kind, and did a great job. Other than that, the person on the phone when I was setting my service up was extremely rude and I opted to pay for the "best" internet that is offered. I am not impressed because it can get pretty slow and go out at times.
Elected to get internet service with my house phone. For ordinary use, this service is all you need. Browsing works fine. The installer put in a line that is capable of providing any service upgrade I need/choose. Good price.
Loving my internet service. streaming and downloading Movies and video is a blast. Telephone service is a plus also."
Outstanding installation and love the channel lineup. Much less confusing than Xfinity. My grand daughter loves at kids channels
This is my first time using AT&T as my cable and internet provider...so far it's good. However, sometimes there's a glitch on the cable tv i just hope that it doesn't happen everyday. Only time will tell.
The service has been great would recommend it to everyone.
Though we had to wait for our service, due to rescheduling. AT&T took care of us at the earliest available day. Robert came early in the morning, and even when faced with some technical difficulties. He got through and we were Internet ready that day! Great customer service, in person, via email, text, as well as through the phone. The speed is amazing with so many devices hooked on. I'm looking forward to my services as the year goes. Thank you AT&T.
John was prompt, professional and informative. I appreciate his work on a drizzly Saturday morning as he got us up and running with Internet, Uverse, and TV.
Just got the service and I love it so does the family and it doesn't leave you broke just for tv
My service with att has been great. Friendly representatives who were willing to take the time to find plans right for me. I appreciate this so much!!
I love the prices are better than Comcast
Love my service the best most reliable service ever hello att goodbye comcast headache services. Att rocks AAA+++++
THE people who came out and hook up my service were wonderful and took time to explain everything to me. the person who took my order to have ATT was very helpful
The service thus far is excellent! The installation was fast and easy and the gentleman was very kind. I have had no issues thus far and I am very thankful for this alarm system.
I had a very good experience when signing up for AT&T. The woman I spoke with was very helpful and was able to work around what I needed. I did not have any problems at all !
When everyone turns their back on you, you always have to go back home. Before there was Xfinity, everyone had AT&T. Home is where the heart is. Glad, I was accepted back home with opened arms. Thanks
I love ATT! My service has been working great since set up, great prices and my installer was fast great and kept me informed the Entire time!
Our installer Justin was on point. He even has new fiber optic cable ran to the house from the box giving excellent t.v. Quality and wifi signal.
the technician who hooked up my internet service was very knowledgeable and took the time to insure that all of my tvs and computer were online and working with no problems. My service is great with excellent speed and strong signal. I could not be happier with the service and product . It is a pleasure to be back with ATT after a short absence.
the recent transaction I had is when I requested to move my service. I called customer service and call center agent replied. the request I had for expediting the service was never followed up. nevertheless, the technician came in two days and was very good in his service
Awesome service so far. I'm looking for my new relationship with AT&T.
I am a new customer. I called AT&T because I work from home and Comcast caused me to almost lose my job. I called AT&T on a Wednesday and I had their service on Saturday. The customer service is exceptional.
Daniel, our technician, overcame several hurdles to complete our install, was polite, and left no trace behind. Thanks for your help.
I am very pleased with the wire techs. They were both very efficient, friendly, and informative. Four stars only due to length of time for technician appointment, without service for a few days. (wire techs), both get FIVE stars. Thanks guys!
I am loving my new AT&T internet service I was with Comcast for years and the only difference is the price. AT&T is half the price
Thomas did a great job. Friendly, timely and answered questions accordingly. Called the next morning to check if there were any concerns. Pleased with service.
My service technicians were very professional and knowledgeable. And even when I called a few days later with a question, my call was answered politely and professional. It was great.
The technician was awesome. He's the best I've had for any install. I moved here from IA and he went above and beyond.
Service tech was amazing!
Internet is not as fast as Other competitors in the area Very disappointed
Switched from Comcast and I am glad I did. My installer was professional and fast and helped me get all setup where I could hit the ground running. My dealings with customer service have been excellent. Thank you!
My service works great and have not had any problems with the internet or tv. You have knocked Comcast out of the box with your great customer service!!! A happy Customer :) Pam H
Loving my new AT&T Uverse internet! Compared to the poor service and poor connection speed I just got rid of with a competitor, I am SO h happy I made the switch to Uverse. Thank you AT&T!
I was pleasantly surprised with the friendly help I received and look forward to staying with you guys.
customer service at att was great the technician who came and installed universe was awesome I would recommend AT&T to my friends and family
Best choice I've made all year!!!
The self installation did not go so well. I had to call the support line to get help and after 3 hours we had our internet set up. The customer service that was provided was outstanding.
Our service provider was great. And all our products work great.
The guy that AT&T sent over to do our installation was really detail oriented and thought of everything. Great service with a smile, our system has been up and running for more than a week and is flawless.
100% improvement over the Comcast service. Prompt courteous installer. Minor glitch that was cleared up immediately by customer service. Not a technician error. Looking forward to a lasting relationship.
After much haggling and numerous phone calls to ATT, I finally got the internet uverse service that I asked for. To make a long story short, ATT did not initially give me the bandwidth or cost/month that I signed up for. Furthermore, their install tech did not arrive at the time I was told he would be at my home. The 3-star rating (average performance) is due to these initial screw-ups, but they were eventually straightened out and now I'm happy with the service. Folks - keep good records of what ATT reps tell you on the phone (including date and time of the phone call; also get the employee ID of the rep you are speaking to). This can be important information if you need to call ATT to get something resolved.
The tech was on time and very professional. Completed work, cleaned up and explained everything making sure everything was up and running.... Great Job
I would have given 5,because I know at&t normally does exactly what they say they would,but when I was forced to change my services from uverse,to dsl,nothing went right about the order! And when I call at&t,they act as if I not a customer,because they don't know the services I have with them! It's been over 3 weeks,I still have not received my dsl boxes!
Installation was quick and the connection is superb!
I love the services..
Great service. Great customer service. Satisfied customer.
AT&T is the best.I love being with them and they really care about how I feel..thanks AT&T..
We were kinda shocked at first when we realized Uverse family didn't have half the channels we were used to. We've adjusted. Now we're quite happy. We like the easy to navigate menus and DVR.
AT&T personnel were friendly and efficient.
Great value great service
great customer service. the technician eas fast and frendly.
The technicians were awesome...it's unfortunate that we had two in forty-eight hours though. The order had to be changed when the first tech. was here and it was not entered properly...so our U-verse was turned off....we spent three hours on the phone that evening with different serves representatives...and it was not resolved until the next day when a 2nd technician arrived and corrected the problem. Very frustrating. -_-
Great service! I'm loving streaming my Netflix online! All of the customer support representatives have been very helpful. They even called to make sure I was satisfied with the setup, and asked if I had any other questions (which I did...and they answered)! Thanks!
My U-verse experience has been outstanding!! The technician was very professional, fast and efficient, and answered all my questions. After the technician left, I had a knock on the door...the area manager made a follow up visit to make sure I was satisfied and inspected the installation...which was perfect! Customer service and billing are excellen, too...thank you!!
The install went quick and the ATT Rep was courteous and professional.
The guy was very friendly has a lot if connections describe the steps in details to us what he's doing. Good man!
the service i received was great and above my expectations...they took their time and were patient and just great.
Great service!!!! Love AT&T and the service you provided so far. Jimmy
First the guy that took our order was trying to over sell us on everything, we said just wanted Internet ASAP! Took a week in a half before we called back and the guy put a date at the end of the month so we got it changed it and modem came 4 days later... We were also told our payments would be split up so our first bill would be$90 it's a hundred dollars over that and where's the free 30 days satisfaction we were promised???.... It has been a terrible experience so far and I'd rather deal with a company that is up front and truthful and honest.
Customer service is big for me. I don't call often, but when I do, I like to have a person answer the phone without having to do too much. Thanks!
The service tech was fast and professional. He checked that my internet was up and running before leaving. So far my service has been able to handle the wireless needs. Good Job ATT!
For the most part my service has been great. However I was told that the connection that I have would be able to handle streaming video and using my computer for the Internet at the same time. There have been a few issues as far as that is concerned. It has only been a week, so admittedly this review may be premature. I will say that everyone that I have come into contact with from AT&T has been exceptionally pleasant to deal with.
Quick and easy setup. My internet is running smooth and fast. Plus, more affordable than my previous ISP!
The service representative was polite and punctual. I appreciated his willingness to assist with my U-verse wireless modem. When he discovered that it was not working properly, he quickly got a new one from his service van, got the internet going, and even set up the wireless connection on my Wii! I hope that he sees this review; tell him I said thank you! And yes, I have already recommended your service to a bunch of my co-workers here in the area :)
Everything works great!
My sales associate was very helpful with helping me figure out which bundle was best for me, which made my life a lot easier. Also, my installation guys were amazing. The first day my service was set up one of my remotes quit working, so my original installation guy called around and found another installer that brought me a brand new remote. That is what I call customer service..
I love it it fast and it is the best I can play online and my wife can be on the Internet to it very good thank you AT&T for it .
Excellent service, excellent customer service, great internet speeds and a great low price!