Get AT&T Services |
Get AT&T Services | Call 1-855-668-8911
Get AT&T Services |
Get AT&T Services | Call 1-855-668-8911
42% of Tennessee ALL HOME CONNECTIONS customers choose AT&T Internet speeds between 50 and 100 Mbps.
Limited availability in select areas. May not be available in your area. Call to see if you qualify.
Order AT&T Internet NowCall 1-855-668-8911
† Percentage is based on the number of AT&T Internet sales made with ALL HOME CONNECTIONS, an AT&T Authorized Retailer, between January 1, 2017 and July 31, 2018 and on the geographic service location provided at the time of the sale.
There's nothing like a GooGoo Cluster. Any Nashvillian will tell you that the peanutty, caramelly, marshmallowy candy is as much a part of life in Music City as the Grand Ole Opry. As strange as that sounds, as you adjust to the country music capital of the world, you'll start to discover that this city has too many layers to count.
Spend the hot, sticky summer exploring the replica of the Greek Parthenon in Centennial Park, or discovering your new favorite artist at one of the 150 live music venues across the city. Get in a daily argument with a friend over what you should have for lunch—a Krystal Burger or a meat and three from Prince's Hot Chicken Shack.
While you're checking out the city, make sure you take a gander at the AT&T Tower (more commonly referred to as the Batman Building; Google it and take a look!) as it dominates the city skyline. If you think any other service is going to outpace AT&T in one of its central hubs, think again. You'll enjoy speeds of up to 100Mbps1 if you need your internet lightning fast! And with installation included, you basically won't have to lift a finger. So don't worry—you'll be able to catch up on those episodes of Orange Is the New Black in no time.
1Geographic and service restrictions apply to AT&T Internet services. Not all speeds available in all areas. Call or go to www.att.com/internet to see if you qualify.
Speeds Up to 100 Mbps*
when bundled, plus taxes & equip. fee
12 mo agmt, other qualifying service (min $19/mo) & combined bill req’d. $10/mo equip fee applies. Incl 1TB data/mo. $10 chrg for each add’l 50GB (up to $100/mo)†
for 12 mos when bundled, + taxes & equip fee
w/12 mo agmt, other qualifying svc (min $19/mo) & combined bill. $10/mo equip fee applies Incl 1TB data/mo. $10 chrg for each add’l 50GB (up to $100/mo)†
4G LTE data
Price is for one line
Prices after discount with AutoPay and Paperless bill. Discount starts w/in 2 bills. AT&T may temporarily slow data speeds when the network is busy.
for 12 mos plus taxes and RSN fee
w/ 24-mo. agmt & other qualifying AT&T svc (min. $30/mo). Autopay & Paperless bill req’d. Pay $74.99/mo plus taxes until discounts start. Prices higher in 2nd year.
*$19.95 ACTIVATION, EARLY TERMINATION FEES ($20/MO. FOR TV; $15/MO. FOR INTERNET) FOR EACH MONTH REMAINING ON AGMT., EQUIPMENT NON-RETURN & ADD’L FEES APPLY. Price after $10/mo. autopay & paperless bill and $10/mo. bundle discounts for up to 12 mos each. Discounts start w/in 3 bills. New approved residential customers only (equipment lease req'd). Credit card req'd. Restr’s apply.
^Limited availability in select areas. May not be available in your area. Call to see if you qualify.
Geographic and service restrictions apply to AT&T Internet services. Call to see if you qualify.
$40 Internet Offer: Price for Internet (768k-100M) for new residential customers when bundled with another qualifying AT&T service (DIRECTV, U-verse TV, AT&T TV or AT&T Phone or postpaid AT&T wireless). Prorated ETF ($180) applies if Internet is disconnected before end of 12 months. Must maintain all bundled services to receive advertised pricing. Additional Fees & Taxes: Excludes cost-recovery charges, where applicable and $10/mo equipment fee. Activ/Installation: $35 activation fee (self-install) or $99 installation (full tech install) may apply. Credit restrictions apply. Pricing subject to change. Subj. to Internet Terms of Service at att.com/internet-terms.
†Unlimited data allowance may also be purchased separately for an add’l $30/mo., or maintain a bundle of TV & Internet on a combined bill and receive unlimited internet data at no add’l charge. For more info, go to www.att.com/internet-usage
CHOICE 1-YR ALL INCLUDED PACKAGE W/ OTHER ELIG. SVC: Ends 1/18/20. Available only in the U.S. (excludes Puerto Rico and U.S.V.I.). 1st & 2nd year Pricing: $59.99 for first 12 mos. only. After 12 mos. or loss of eligibility, then prevailing rate applies (currently $110/mo for CHOICE All Included), unless cancelled or changed prior to end of the promo period. Pricing subject to change. $5/mo. autopay/paperless bill discount: Must enroll in autopay & paperless bill within 30 days of TV activation to receive bill credit starting in 1-3 bill cycles. First time credit will include all credits earned since meeting offer requirements. Must maintain autopay/paperless bill and valid email address to continue credits. No credits in 2nd year for autopay/paperless bill. $10/mo. bundle discount: Internet: Reqs new or existing svc. Excludes DSL. 12- mo. agmt req’d for new customers. Prorated ETF (up to $180) and Equipment Non-Return fees apply. Wireless: Consumers only. Sold separately. Reqs new or existing AT&T postpaid svc on elig. plan (excl. Lifeline) on a smartphone, phone or AT&T Wireless Internet device (excl. voice-only AT&T Wireless Internet). Both svcs: Eligible svc must be installed/activated w/in 30 days of TV activation and svc addresses must match to receive bill credit starting in 1-3 bill cycles. First time credit will include all credits earned since meeting offer requirements. Must maintain both qualifying svcs to continue credits. No credits in 2nd year for bundled services. Includes: CHOICE All Included TV Pkg, monthly service & equipment fees for one Genie HD DVR, and standard pro installation. Exclusions: Price excludes Regional Sports Fee of up to $8.49/mo. (which is extra & applies to CHOICE and/or MÁS ULTRA and higher Pkgs.), applicable use tax expense surcharge on retail value of installation, custom installation, equipment upgrades/add-ons (min. $99 one-time & $7/mo. monthly fees for each extra receiver/DIRECTV Ready TV/Device), and certain other add’l fees & charges. Different offers may apply for eligible multi-dwelling unit and telco customers.
DIRECTV SVC TERMS: Subject to Equipment Lease & Customer Agreements. Must maintain a min. base TV pkg of $29.99/mo. Programming, pricing, terms and conditions subject to change at any time. Some offers may not be available through all channels and in select areas. Visit directv.com/legal or call for details.
Offers may not be combined with other promotional offers on the same services and may be modified or discontinued at any time without notice. Other conditions apply to all offers.
©2019 AT&T Intellectual Property. All Rights Reserved. AT&T, Globe logo, DIRECTV, and all other DIRECTV marks contained herein are trademarks of AT&T Intellectual Property and/or AT&T affiliated companies. All other marks are the property of their respective owners.
AT&T UNLIMITED STARTERSM PLAN: Avail to consumers only. Monthly plan charge ($70) & monthly per-device access charges ($40 phone; $20 tablet, camera or Connected Car; $25 for Harman Spark; and $10 wearable) apply. AUTOPAY & PAPERLESS BILL DISCOUNT: Monthly discount off plan charge ($10 per phone line) when account active & enrolled in both. Discount starts w/in 2 bill cycles. Pay full plan cost (up to $70/mo.) plus per device access charges until discount starts. PHONE LINE DISCOUNT: Monthly discount of $35 (1 phone line), $10 (2 phone lines), $25 (3 phone lines), $50 (4 phone lines), and $70 (5 or more phone lines) applied to your plan charge. UNLIMITED DATA: For use in the United States, Puerto Rico and the U.S. Virgin Islands (“Domestic Coverage Area” or “DCA”). Off -net (roaming) data may be at 2G speed. DATA RESTRICTIONS: AT&T may slow data speeds when the network is busy. VIDEO STREAMING: Plan is not eligible for Stream Saver. For content we can identify as video, wireless streaming speed will be slowed to Standard Definition quality. Video speed is capped at this amount, regardless of network device is on (for example 4G LTE). Ability to stream, video resolution, and other data usage (including speed) are not guaranteed, may vary, and be affected by a variety of other factors. Tethering/mobile hotspot use prohibited except Connected Cars (in car Wi-Fi/vehicle wi-fi hotspots). If two or more tethered devices are watching video from the same source at the same time, we may identify it as a single video and slow the speeds collectively to a max of 1.5 Mbps, which may impair your ability to watch video on these tethered devices. You can pause video on all but one of the tethered devices, or watch from different sources to resolve this issue.).
AT&T UNLIMITED EXTRASM PLAN: Avail. to consumers only. Monthly plan charge ($80) & monthly per-device access charges ($45 phone; $20 tablet, camera or Connected Car; $25 for Harman Spark; and $10 wearable) apply. AUTOPAY & PAPERLESS BILL DISCOUNT: Monthly discount off plan charge ($10 per phone line) when active & enrolled in both. Discount starts w/in 2 bill cycles. Pay full plan cost (up to $80/mo.) plus per device access charges until discount starts. PHONE LINE DISCOUNT: Monthly discount of $40 (1 phone line), $20 (2 phone lines), $35 (3 phone lines), $60 (4 phone lines), and $80 (5 or more phone lines) applied to your plan charge UNLIMITED DATA: For use in the United States, Puerto Rico and the U.S. Virgin Islands (“Domestic Coverage Area” or “DCA”). Off -net (roaming) data may be at 2G speed. DATA RESTRICTIONS: After 50 GB, AT&T may slow data speeds when the network is busy. VIDEO STREAMING: Plan is not eligible for Stream Saver. For content we can identify as video, wireless streaming speed will be slowed to Standard Definition quality. Video speed is capped at this amount, regardless of network device is on (for example 4G LTE). Ability to stream, video resolution, and other data usage (including speed) are not guaranteed, may vary, and be affected by a variety of other factors. Other restrictions apply. If two or more tethered devices are watching video from the same source at the same time, we may identify it as a single video and slow the speeds collectively to a max of 1.5 Mbps, which may impair your ability to watch video on these tethered devices. You can pause video on all but one of the tethered devices, or watch from different sources to resolve this issue. MOBILE HOTSPOT: Requires compatible device. Includes up to 15GB per line per month. After 15GB, mobile hot spot speed slowed to max of 128Kbps for the rest of bill cycle except Connected Cars (in car Wi-Fi/vehicle wi-fi hotspots). After this, tethering data usage, including sponsored data, will be impacted and not fully functional.
AT&T UNLIMITED EliteSM PLAN: Monthly plan charge for unlimited talk, text and data ($55 for single line plan; $100 multi-line plan) & monthly per-device access charges for access to such services ($35 phone; $20 tablet, camera or Connected Car; $25 Harman Spark and $10 wearable) apply. Eligible customers can get a discount for having autopay & paperless bill, and a multi-phone line discount. AutoPay & Paperless Bill Discount: Monthly discount off plan charge ($10 for single lines plans & $20 for multi-line plans) when active & enrolled in both Discount starts w/in 2 bill cycles. Pay full plan cost (up to $110/mo.) plus per device access charges until discount starts. Multiple Phone Line Discount: Monthly $15 (3 phone lines), or $30 (4 or more phone lines) discount applied to your plan charge. Data Restrictions: After 22GB of data usage on a line in a bill cycle, for the remainder of the cycle AT&T may temporarily slow data speeds on that line during times of network congestion. Includes Stream Saver feature which allows you to stream higher definition video at a max of 1.5 Mbps, in Standard Definition quality (about 480p) on compatible devices (unless video provider has opted out). AT&T will activate the feature for you. You can turn it off or back on at any time at att.com/myatt or call 611. Stream Saver will not recognize all video content. Ability to stream and video resolution may vary and be affected by other factors. Restrictions apply. Details att.com/streamsaver. HD Video: You can turn Stream Saver off at any time to enjoy access to HD video streaming (up to 1080p), if and when available. Tethering/Mobile Hotspot: Requires compatible device. Includes up to 15GB per line per month. After 15GB, tethering speed slowed to max of 128Kbps for the rest of bill cycle (except Connected Cars). After this, tethering data usage, including sponsored data, will be impacted and not fully functional.
ALL PLANS: UNLIMITED DATA: For use in the United States, Puerto Rico and the U.S. Virgin Islands (“Domestic Coverage Area” or “DCA”). Off-net (roaming) data may be at 2G speed. UNLIMITED TALK: Phones only. Includes calls w/in DCA. Service may be terminated for excessive roaming (see Wireless Customer Agreement at att.com/wca). Unlimited Talk to Canada and Mexico: Phones only. Includes unlimited International Long Distance (ILD) calling from DCA to Mexico and Canada. You may be charged for calls to special or premium service numbers. Calls to Other Countries: Includes ILD service that can be used to call countries other than Canada and Mexico. Per-minute pay-per-use rates apply unless you have an ILD service package. Rates subject to change w/o notice. For rates, see att.com/worldconnect. UNLIMITED TEXT: Standard Messaging – Phones only. Requires compatible device. Includes unlimited messages up to 1MB in size within DCA to more than 190 countries for text messages and 120 countries for picture & video messages. AT&T may add, change, & remove included countries at its discretion w/o notice. Messages sent through applications may incur data or other charges. See att.com/text2world for details. Advanced Messaging: Sender and recipient(s) must be AT&T postpaid wireless customers with HD Voice accounts, capable devices, have their devices turned on & be within AT&T- owned and operated DCA (excludes third-party coverage). Includes unlimited messages up to 10MB in size. Other restrictions apply & can be found at att.com/advancedmessaging. Limits: Select devices only (sold separately). 10 devices/plan. AT&T Wireless Home Phone & Internet, select Wireless Home Phone devices, dedicated mobile hotspot devices, and select laptop air cards are not eligible for these plans. These plans may not be eligible for additional discounts, including but not limited to Signature discounts. AT&T employees & retirees may not be eligible for certain benefits, offers, and discounts associated with these plans.ROAM NORTH AMERICA FEATURE: Allows plan data, talk & text usage with no roaming charges in and to Mexico/Canada. Data: Allows domestic plan data usage in Mexico/Canada. Off-net (roaming) data may be at 2G speed. Talk: Phones only. Includes calls within Mexico/Canada and from Mexico/Canada to the U.S., Puerto Rico, and U.S. Virgin Islands (collectively with Mexico & Canada, the North America Coverage Area “NACA”). You may be charged for calls to special or premium service numbers. Calls to other countries: International long-distance pay-per-use rates apply to calls from Mexico or Canada to countries outside NACA unless you have an ILD service package. Rates subject to change w/o notice. For rates, see att.com/wcv. Text: Standard Messaging – Phones only. Includes unlimited messages up to 1MB in size within & from Mexico/Canada to more than 190 countries for text messages and 120 countries for picture and video messages. AT&T may add, change, & remove included countries at its discretion w/o notice. Messages sent through applications may incur data or other charges. Visit att.com/text2world for details. Advanced Messaging not available for use in Mexico or Canada. Restrictions: Service not available on select connected devices, wearables & connected cars.
AT&T UNLIMITED TABLET & WEARABLE PLANS: Provides talk, text and/or data based on device type. Requires a single line eligible unlimited plan (“Single Line Plan”) on the same wireless account. Multi-line plans are ineligible. If you become ineligible, AT&T may move you to a different plan with same or lower monthly charge. Once moved, you can move to any currently available plan. Restrictions: Tablets, connected wearables & cameras (sold separately) only. Select locations only. Same speeds, terms, conditions, restrictions & limitations as your Single Line Plan. Tethering requires compatible device. Pricing: Monthly $10 plan charge for wearables & $20 plan charge for tablets & cameras (in addition to monthly charges for Single Line Plan). Limits: Only 2 of these plans can be associated with your Single Line Plan.
WATCHTV: Can be added to AT&T Unlimited &More Premium wireless plan for no extra charge. To add, you must create account at attwatchtv.com/verifywatchtv, verify your wireless account, & then can access through WatchTV app or compatible browser. May require verification via text message. Requires compatible device (sold separately). Use of WatchTV is subject to its own terms and conditions, see attwatchtv.com/terms-and-conditions for details. Included channels, programming and content subject to change and benefit may be terminated. Lost Eligibility: Upon cancellation of eligible wireless plan you may lose access to WatchTV. Limits: Access to one WatchTV account per eligible wireless account. Limit 1 concurrent stream with WatchTV. May not be stackable w/other offers, credits or discounts. Includes usage only in the DCA.
CHOOSE ONE: Eligible customers can add to AT&T Unlimited &More Premium for no extra charge. Includes usage only in the DCA. You must create account at, verify your wireless account, & then can select your one add-on. Music apps may not be available to customers in Puerto Rico and the U.S. Virgin Islands. May require verification via text msg. Requires compatible device (sold separately). May require account creation and acceptance of third-party terms and conditions for certain add-on choices. Receive access to add-on for 12 months; after 12 months may select new add-on. May select new add-on every 12 months as long as you remain on AT&T Unlimited &More Premium plan. Until new selection is made, will have access to original selection on month to month basis. If you have an eligible AT&T TV service (AT&T TV NOW, residential DIRECTV or U-verse) your premium movie channel selection will also be added on that TV platform. You may be billed and then credited on that TV platform within 2 bills. Access to premium movie channel selection is limited to WatchTV app for customers in Puerto Rico and the U.S. Virgin Islands, as well as Single Billing or Bulk MDU customers. Included channels, programming and/or content subject to change and benefit may be terminated. Lost Eligibility: Upon cancellation of elig. wireless you may lose access. Limits: Access to one add-on per eligible wireless account. May not be stackable w/other offers, credits or discounts.
All offers, programming, promotions, pricing, terms, restrictions & conditions subject to change & may be modified, discontinued, or terminated at any time without notice.
GENERAL WIRELESS SERVICE TERMS: Subject to Wireless Customer Agreement att.com/wca). Service is not for resale & is intended for use primarily within DCA. If AT&T does not enforce any of the terms or restrictions of its service offerings, it is not a waiver of AT&T’s right to enforce those terms or restrictions. AT&T reserves the rights to enforce all terms & restrictions at any time. If AT&T determines your use of services violates any of the applicable terms or policies found in the Wireless Customer Agreement, we may in our sole discretion suspend, modify, terminate or restrict your service. Coverage: Coverage map shows high level approximation of areas included in and out of plan. For the most current coverage info for your area, check att.com/coverageviewer. Coverage may include areas that are served by unaﬃliated carriers & not on AT&T’s owned and operated network (off-net). Coverage is subject to change without notice. Network Management: All AT&T service is subject to AT&T network management policies. See att.com/broadbandinfo for details. Off-Net Usage: International and domestic off-net (roaming) data usage may be at 2G speeds. Excessive Off-Net Usage: You get an off-net (roaming) usage allowance for each service. If you exceed the allowance, your service(s) may be restricted or terminated. Other Restrictions & Fees: Other restrictions apply & may result in service termination. If you purchased a device that requires a term commitment, an Early Termination Fee applies if you cancel service after the first 14 days & before your term ends. See att.com/equipmentETF for details on what fee may apply for your device & how the fee is prorated over time. Activation/upgrade fee per line (up to $45) & deposit may apply. Credit approval may be required. AT&T reserves the right to suspend or terminate service to your account, place any non-complying device on an appropriate plan, and/or add any other required element of a plan. Additional Monthly Fees & Taxes: Apply per line & include Regulatory Cost Recovery Fee (up to $1.50), Administrative Fee ($1.99) & other fees which are not government-required surcharges as well as taxes. Additional one-time charges may apply. See att.com/mobilityfees for more details on other charges. For full service terms and conditions visit att.com/wirelessterms.Suspected Spam and Fraud Alerts: May not identify all spam or fraud calls. We will activate this feature on your line when on an eligible plan with a compatible device. The feature will stay active on your line if you change plans. You may deactivate the feature by calling 800.331.0500 (or dialing 611 from a wireless phone) or by visiting an AT&T store.
©2019 AT&T Intellectual Property. All rights reserved. AT&T, the AT&T logo, all other AT&T marks contained herein are trademarks of AT&T Intellectual Property and/or AT&T affiliated companies.
$40 Internet Offer: Pricing subject to change.. Price for Internet 300 for new residential customers in AT&T Fiber markets when bundled with another qualifying AT&T service (TV/AT&T Phone/Wireless). Promotional pricing for first 12 months only. After 12 mos., the rate increases to $60/mo unless canceled by customer prior to end of 12 mos. Prorated ETF ($180) applies if Internet is disconnected before end of 12 mos. Must maintain bundled qualifying services with matching service address to receive advertised pricing. Additional Fees & Taxes: Excludes cost-recovery charges, where applicable, and a $10/mo equipment fee. Credit restrictions apply. Pricing subj to change. Select MDU residents, AT&T Employees/Retirees not eligible. Subj. to Internet Terms of Service at att.com/internet-terms.
Plus, get professional activation help and expert setup of your new device.
For service details and eligible areas, See details.
Same Day Delivery: Available for orders placed by 4 p.m. local time by calling the number on this page. Must purchase and activate eligible device with wireless service agreement and qualifying voice and/or data plan. Requires account holder present, at least 18 years of age with government-issued photo ID. Limited to select zip codes in Atlanta, Austin, Baltimore, Birmingham, Boston, Charlotte, Chicago, Cincinnati, Cleveland, Columbus, Dallas, Denver, Detroit, Fresno/Visalia, Greater New York, Hartford, Houston, Indianapolis, Jacksonville, Kansas City, LaFayette LA, Las Vegas, Little Rock, Los Angeles, Louisville, Memphis, Miami, Milwaukee, Minneapolis, Nashville, New Haven, New Jersey, New Orleans, Oklahoma City, Orlando, Philadelphia, Phoenix, Pittsburgh, Portland OR, Providence, Raleigh, Sacramento, Salt Lake City, San Antonio, San Diego, San Francisco, Seattle, St. Louis, Tampa, Tulsa, and Washington, DC. Other geographic and service restrictions apply. AT&T or an authorized provider will contact customer to schedule up to 60 minutes to deliver and set up eligible device. No charge to customer for AT&T Ready to Go delivery. AT&T Ready to Go delivery is non-transferable, has no cash value, and cannot be redeemed for cash or applied as payment to an AT&T account. AT&T not responsible for lost or damaged software or data. Subject to wireless service agreement. Activation/upgrade, early termination and other fees, and restrictions may apply. Offer subject to change.
$40 Internet 300 Offer: Ends 1/18/20. New residential Internet customers in eligible AT&T Fiber markets. Pricing for first 12 months only. Price requires bundle with another qualifying AT&T service (TV (Uverse or DIRECTV)/AT&T Phone/postpaid Wireless). Pricing for first 12 months only. After 12 mos., the rate increases to $60/mo unless canceled by customer prior to end of 12 months. Prorated ETF ($180) applies if Internet is disconnected before end of 12 months. Must maintain bundled qualifying services with matching service address to receive advertised pricing. Other charges: Excludes cost-recovery charges, where applicable. Credit restrictions apply. Pricing subj to change. Select MDU residents, AT&T Employees/Retirees not eligible. Subj. to Internet Terms of Service at att.com/internet-terms.
†Unlimited data allowance may also be purchased separately for an add’l $30/mo., or maintain a bundle of TV & Internet on a combined bill and receive Unlimited Internet data ($30 value) at no add’l charge. For more info, go to www.att.com/internet-usage.
††Internet speed claims represent maximum network service capability speeds. Actual customer speeds are not guaranteed and may vary based on several factors. For more information, go to www.att/com/speed101.
Offers may not be combined with other promotional offers on the same services and may be modified or discontinued at any time without notice. Other conditions apply to all offers.
Wedgewood-Houston Store 2018 Lindell Ave, Nashville, TN 37203
West End Ave Store 1900 West End Ave, Nashville, TN 37203
Vanderbilt Store 2509 West End Ave, Nashville, TN 37203
Charlotte Pike Store 6702 Charlotte Pike Suite 101, Nashville, TN 37209
Enjoy 1650 Elm Hill Pike Ste 11, Nashville, TN 37210
NASHVILLE STORE 433 Opry Mills Drive Suite K88, Nashville, TN 37214
Green Hills Store 4106 Hillsboro Pike Ste B, Nashville, TN 37215
Belle Forest Shopping Center Store 7032 Hwy. 70 S., Nashville, TN 37221
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Great customer service and easy to setup services. I am extremely pleased with my U-Verse Internet.
I'm very happy that I switched my service to AT&T. I could not believe how easy the installation was and how diligent the technicians were in problem-solving the two issues that did arise. The technician arrived when he said he would and called me ahead of time to let me know he was on the way. Thanks so much!
My family is really enjoying the service I did the self install and it was pretty easy I didn't have any issues.
Great overall ! Arrived on time! Left in the van numerous times during installation. The whole process was quick& less than a hour. Very helpful . Thanks !
I love ! excellent service, excellent internet connection, you communicate to customer service and are attentive, friendly and answer all your questions. No exchange are excellent in customer service and overall service.
Our service tech was awesome - showed up early and was very quick to get things set up. He provided us with all needed information and was very helpful.
This was my first experience with ATT's internet. My technician was personable and great with installing a difficult situation in my apartment complex. He even gave me a call at the end of the day to see if everything was still running correctly. I will be recommending ATT to all my other students/friends relocating to Nashville!
My experience was great! Since my installment everything has gone perfectly. The ATT installer could not have been more helpful and assistive. Could not be happier!
Recently had my internet connected to AT&T fiber and it is awesome! Super fast internet and the installer plugged all of our devices directly into our modem for us. Because of that extra effort all of our streaming is hard wired and not wireless, therefore, even speedier. Im very glad to be back with AT&T internet already.
Customer service is easy to get ahold of and is great about answering questions. They don't try to trick you into buying products like other companies.
AT&T inverse had been a far better experience than the other megamonopoly option in town. The customer service is far superior, and the service is good. Speeds aren't quite as high for the same amount, but the ease of setup, billing, and customer service far outweigh the negatives compared to the other guys.
The service guy was punctual and kept me informed as to what he was doing. He was attentive to my preferences and got done quickly. He did a great job!
Installation was explained to me well, the technicians were very friendly and courteous, and took care of the job even though my apartment building is relatively old and needed some extra work. So far the internet has worked well, except for one slow night downloading files from Dropbox. Thank you!
The man who installed our internet was absolutly wonderful! I've never been so impressed!
Awesome service the tech was all polite and professional in coming in the house
Good and speedy service. ☺
The service was great!
Service has been excellent. The technician who came out was very professional and effecient. He even arrived early for our appointment!
Service was fast and the agent was kind and knowledgeable!
Very kind service tech, but had to wait a few days longer than expected for the service to be connected due to an administrative error. Was also given incorrect information about owning my own modem/router and my bill price.
All services render were excellent!!!
Excellent customer service
Service guy was super. On time and very courteous.
Happy so far…😊
We recently upgraded from AT&T DSL to U-Verse. The activation did not work initially and AT&T sent a technician out the next day. This technician was wonderful. He not only fixed the problem, but ran a second line so that we could have our phone in a different room from the computer. The job took longer than he anticipated but he went out of his way to make sure everything was working well by the time he left. While he was here, I called AT&T customer service to make sure we would not be charged for this extra work. The resolutions specialist handled the matter in a professional and friendly way, speaking directly with the technician about the issue. All in all, we have recently had a very positive experience with AT&T customer service and technical support, including relatively short wait times on the phone.
The tech that came out was great.
The service guys were awesome! So far, the Internet has been great as well. Consistent and dependable connection as I steam my shows and surf the web. I'm a happy newcomer!
AT & t is absolutely the best in customer service, way better than Comcast could ever be. AT & t is readily available to help their customers and go above and beyond the expectations when it comes to customer service. WAY TO GO AT & T!!!!!
I Recommend AT&T Wireless, Digital Life, & U-Verse To All My Family, Friends & Co Workers....Excellent Customer Service
Great Job! Loved our Tech!
The Internet service I ordered was what I'm looking for in Internet quality and usage capabilities. The problem I had was with the installation. I received the Uverse equipment and self installation kit on time, but I had difficulties with my Uverse communicating with AT&T. I called customer service and the agent told me to wait one more day. An AT&T employee would turn on the line. The next day, my Uverse still wouldn't connect. So, I called customer service again and he said that it was definitely a problem with Uverse and not to my fault. However, the next available tech couldn't come to my area for two days. When the tech finally came to check out the Uverse and line, he said that there was a problem with the line. The next day, service was finally established and I had Internet. While the internet is great (pausing only a little here and there), actually starting the internet was a nightmare.
Chuck was awesome! So efficient and friendly.
Came on time. Did everything right. Checked back in with me.
Great service from Eric! Friendly and helpful
it was painfully difficult to get connected even though I was assured self installation was simple and I could use my own equipment. I ended up trying three different modems before giving up and buying one directly from a retail store which would have been no big deal had I been told that from the beginning. Instead I was told I could go to target or Walmart and find one there that would be compatible and cheaper. There's no such thing according to the three different stores I went to. It has been almost three weeks now and I still haven't got my wifi working. I am almost to the point where I'm going to cancel and get another provider.
The installation of my service was absolutely the most professional service I have EVER SEEN. They went above & beyond to be sure everything was right. The service itself SMOKES what Comcast was charging me more money for. I could not be more pleased. Many thanks for good customer service!
Joel was awaeome! He very quickly helped me change my service and was very nice. Thanks, AT&T!
Customer service is good, everyone I talk to does their best to help me. I feel very mislead about the price of my services. I was not told about additional fees such as HD, addition receivers, and internet being separate from cable. Also, I have daily issues with the wireless not connecting and therefore I have cable issues in my other TV's. I thought it would be significantly cheaper than Comcast and it's only $20 cheaper, and a huge hassle. I hope that the services improve, otherwise I may disconnect completely after the year.
Great Savings and my customer service rep was outstanding on helpings me start my UVerse!It was fast and easy!
Happy with the service and speed of the Internet. Install took a bit too long (4 hours) and had to call back a tech the first day after install.
Very helpful operator and was very good about telling me about my appointments!!
Initially there was some confusion regarding my order, however, I found the whole AT&T team to be very honest and genuinely concerned about correcting my issues which were addressed and corrected in a timely fashion. The installation tech was great, very knowledgeable and willing to accommodate any particular needs we had. The quality of service, equipment and installation is first rate. I would highly recommend AT&T over the other major internet, phone and TV provider in our area.
Being a comcast client for many years, I have a perspective that spans decades. AT&T has handled each phase of our installation (as it required some special attention) very well. The customer service aspect is superior, as is the cable experience as well. AT&T has a better handle on practical aspects of delivering cable, internet and phone service to the client, as well as the customer service dynamic-----which is very significant. Also, AT&T has a more user-friendly and intuitive remote. Comast's remote was ridiculous and poorly laid out. So far we are pleased with AT&T, and look forward to many years of service.
I've had excellent service so far ! I look forward to a long relationship with AT&T!
So far me and my kids love AT&T uverse. It's completely different from what we're used to but it's so user friendly and there's a lot more channels that are offered.
It took a week and a half to get my account straight due to an error made by an AT&T Rep. Finally everything is working as it should. What happened to our more competitive market and prices with AT&T coming to town?
I was with at&t about 2years ago in california. I was always unhappy with all things that they gave to me. They said 14.95 month but ended up 60$ untill first 6months with un-reasonable. I quited Now i moved to nashville, TN, and i did give at&t another change. They wave out my instalation fee when they messed up my appoint. So far so good with their service.
This review is for the technician who installed our cable and internet. He was professional, thorough and knowledgeable. I have only had the service for a week and still trying it out. I can speak on the great customer service. He went out if his way to update me on my service and options.
My experience with setting up my AT&T service was excellent. My representative, Kyle, was incredibly friendly and easy to talk to. I told him what aspects I wanted in my services and he helped me choose the exact one that was perfect for me! If I could give him 6 stars instead of 5 I would!
Quick, easy set up. The guys at AT&T were very helpful and accommodating. They did not tell me that my bill will go up after the first 12 months however.
Wish there would have been mention that I needed to purchase a specific type of router for this service.
Att installer was early and got it completely right. He was great and the service works better than the company I had switched from. S Will recommend to friends who are in need of new service.
The installation process took a bit longer than expected, but It was no fault of the installer. However, the installer failed to properly instruct me on setting up the internet, which resulted in the speed being slower than it should have been. This was eventually fixed after calling tech support.
I have never had a worse experience than I have with AT&T. Strictly because of their administrative mistakes I have had my service delayed for over a month. When I call the call center, every person I speak to is unwilling to listen and unwilling to help. I believe that if an employee of a company makes an error, it is that company's responsibility to remedy the problem. Instead, AT&T has placed me on hold (I have spent over 10 hours on the phone with customer service), and tried to run around every issue that arises. When I went to the AT&T store, the people told me that they had moved up my installation (after three hours) and then the installation never happened. If I had a choice, I would not use AT&T, and I will never again use their customer service line. This company runs a terrible business model and has zero care for their customers.
The person who came to make sure my apartment had the correct hook-ups for internet was so nice and so helpful! He stayed for over an hour making sure everything was working in the highest possible way.
I ordered Uverse over the phone. I was told my router would be sent to me within 5-7 days and that when I received it, I could simply call Geek Squad and set it up. When my router did not arrive, I called back. I was told (in unclear, confusing terms), that I had to wait an additional THREE WEEKS for a technician to come to my neighborhood. The employee I spoke with was very unsure of the purpose of the technician and was unable to explain the reasoning behind the discrepancies in my order. I started law school two weeks ago and am still waiting on Wifi, while my peers who ordered Comcast had wifi within a day or two of ordering it. Needless to say, I feel foolish for signing a year-long contract with AT&T and will not be doing so ever again in the future.
Overall very kind. My only critique is that it took too long on the phone to set up the service. No other issues than that. They shipped the material quickly and we have fast great working internet.
I had trouble with setting up my Internet and I had two very helpful guys come out to try to fix it! Even though they were unable to help me they were very nice and by the next day the problem was fixed! Great customer service!
Easy to install on your own. Disappointed because we did not receive service on the day AT&T had set up with us. They said people were living in our apartment with a different service which was a misunderstanding. Otherwise they have been very helpful.
Costumer service was wonderful help me setup my service and have had no problems since. Thank you very much.
I wish they had installed in the house, and didn't require so much info, including credit check to give price quote.
I just purchased your 3mps Internet service yesterday after being with comcast's 1 mps for almost 10 years. I pay around $10 less a month with AT&T for the first year and will be paying a little less after the first year while enjoying an Internet speed that is 3x as fast! My wife and I can already see the great difference in our phones and Netflix streaming on our smart tv. AT$T's costumer service is much better than comcast's. we look forward to enjoying the services AT&T provides for us over the years!
The internet is great!!! No issues and very fast. Installation team answered all of my questions knowledgeably.
The personnel were professional and helpful. The wiring at this 1980 vintage building is inadequate and the determined that an installation of U verse was unwise. We have frequent phone dysfunction. I appreciate their judgement innot proceeding with an installatio that would not have been satisfactory.
Everything went great on setting up our services! It's been great.
We LOOOOVVVEEEE ATT.
The tech that came to install was quick and infromative. I love the service!!! Quick, easy, awesome features, and cheap for how much we get!
The guys who installed our system were excellent and delightful to be around.
I have been with att for a few months now and it has been one of the best internet providers that I have ever had. I have never had to call them like I have with my others. Thanks for giving me great service!
Despite a few glitches with set up, I am now overall very pleased with my ATT internet service. The customer service agents were very interested, reassuring and apologetic for the problems faced & the technician that came to my home was professional and worked expediently. Internet speed is good!
I had some issues with customer service. I couldn't get straight answers about my questions, my installation appointment was scheduled wrong, and I was told I would get a discount when that wasn't true. BUT, I finally talked to an incredibly helpful employee who made everything right. AT&T needs more employees that take the time to listen and mend the situation.