Explore AT&T Internet Plans in Knoxville
40% of ALL HOME CONNECTIONS customers in Knoxville choose AT&T Internet plans with speeds between 50 and 100 Mbps.
Limited availability in select areas. May not be available in your area. Call to see if you qualify.
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† Percentage is based on the number of AT&T Internet sales made with ALL HOME CONNECTIONS, an AT&T Authorized Retailer, between January 1, 2017 and July 31, 2018 and on the geographic service location provided at the time of the sale.
Discover the Benefits of AT&T Internet for Your Knoxville Home
Welcome to Knoxville, the pride of East Tennessee. Here you truly hit the sweet spot of the South, where unhurried gentility meets a distinctly urban, gritty vibe, and the bumper stickers on passing cars read "Keep Knoxville Scruffy." With the Great Smoky Mountains serving as a distant backdrop and the Tennessee River promising passage from the Great Lakes all the way down to the Gulf of Mexico, this city has beauty to match its culture.
If you're looking for outdoor adventure, spend the day paddleboarding or kayaking at Mead's Quarry Lake. Just make sure not to lasso a fish while you're there—that's a serious law.
For those with fur babies, Knoxville is one of the most pet-friendly communities in the nation. PetSafe has established several state-of-the-art dog parks around the city, and the Humane Society of the Tennessee Valley is working hard to make all East Tennessee shelters "no kill" by 2025. So add "making a difference" to Knoxville's list of accomplishments. Along with Mountain Dew.
If there's one thing folks here take as much pride in as the pet friendliness, it's their beloved UT Vols. Deck yourself out in orange on game day, and if you're not tailgating or watching the game at Neyland Stadium, then you're watching at home, which can get frustrating if your internet is slow as molasses and interrupts your live feed. But don't worry—AT&T internet provides strong, dependable connections that resist lag and screen those lovely orange jerseys in a perfect HD picture.
A stronger connection means not worrying about your internet, and when you're not worrying about your internet, you have more time to enjoy Boomsday down on the Riverfront or the food at the Tomato Head. No matter what you do, keep it fun, keep it safe, and above all—keep it scruffy. (Whatever that means to you because honestly, it's up for interpretation.)
AT&T Plans & Packages in Knoxville
Check Availability for AT&T's fastest Internet plans.
^Limited availability in select areas. May not be available in your area. Call to see if you qualify.
^Limited availability in select areas. May not be available in your area. Call to see if you qualify.
Limited Time Offer
Get a $100 AT&T Visa® Reward Card* when you bundle AT&T Internet and DIRECTV!
w/24-mo TV & 12-mo. Internet agmts. Redemption req’d.
*Add’l fees & restrs apply. Reward Cards issued by U.S. Bank pursuant to license from Visa U.S.A. Inc. See offer details.
Geographic and service restrictions apply to AT&T Internet services. Not all speeds available in all areas. Call to see if you qualify.
EARLY TERMINATION FEES ($20/MO. FOR TV; $15/MO. FOR INTERNET) FOR EACH MONTH REMAINING ON AGMT., $19.95 ACTIVATION, EQUIP NON-RETURN & ADD’L FEES APPLY. New approved residential customers only (equipment lease req’d). Credit card req’d.
$100 REWARD CARD FOR TV/INTERNET BUNDLE: Subj. to change and may be discontinued at any time. Requires purchase of qualifying TV package (min. $35/mo. for 12 months after Autopay/paperless bill discount that starts w/i 3 bills. Prices higher in 2nd year) and qualifying AT&T Internet service (min. $30/mo.) through card fulfillment. Qualifying Packages: SELECT or above, OPTIMO MAS or above, PREFERRED CHOICE bundle. Select locations. For new residential customers. Residents of select multi-dwelling units are not eligible for this offer. Reward Card: Will be sent email or letter with redemption requirements. Redemption req’d. w/in 75 days from reward notification email or mail date. Reward Card delivered within 3-4 weeks after redemption to customers who maintain qualifying service from installation date and through reward fulfillment. Card expires at month-end 6 mos after issuance. No cash access. For cardholder agreement, go to rewardcenter.att.com. AT&T Reward Card issued by U.S. Bank National Association, pursuant to license from Visa U.S.A. Inc. May not be combined with other promotional offers on same services and may be modified or discontinued at any time without notice.
DIRECTV SVC TERMS: Subject to Equipment Lease & Customer Agreements. Must maintain a min. base TV pkg of $29.99/mo. Programming, pricing, terms and conditions subject to change at any time. Visit http://directv.com/legal or call for details.
Find Your Closest AT&T Store
Merchants Corner Store 5400 Clinton Hwy #102, Knoxville, TN 37912
The Northwest Exchange Store 6631 Clinton Hwy, Knoxville, TN 37912
N Broadway St Store 4829 North Broadway Street Suite 104, Knoxville, TN 37918
Harvest Park Store 5429 Washington Pike, Knoxville, TN 37918
KNOXVILLE STORE 7600 Kingston Pike Suite 1170-A, Knoxville, TN 37919
Kingston Pike Store 7041 Kingston Pike, Knoxville, TN 37919
Sherrill Hill Plaza Store 111 Moss Grove Blvd, Knoxville, TN 37922
Geographic and service restrictions apply to AT&T Internet services. Call or go to www.att.com to see if you qualify.
$40 Internet Offer: Price for Internet speed tiers (10M to 100M) for new residential customers when bundled with another qualifying AT&T service (TV/AT&T Phone/Wireless). Pricing includes Wi-Fi Gateway. Must maintain a qualifying bundle and service addresses must match to receive advertised pricing. Prorated ETF ($180) applies if Internet is disconnected before end of 12 months Activ/Installation: $35 activation fee (self-install) or $99 installation (full tech install). Credit restrictions apply. Pricing subject to change.
†Unlimited data allowance may also be purchased separately for an add’l $30/mo., or maintain a bundle of TV & Internet on a combined bill and receive Unlimited Internet data ($30 value) at no add’l charge. For more info, go to www.att.com/internet-usage.
INTERNET SVC: AT&T Internet, formerly known as AT&T U-verse, is high speed internet provided over an advanced digital network.
AT&T UNLIMITED &MORESM PLAN: Monthly plan charge ($45 for single line; $75 multi-line) & monthly per-device access charges apply. Data Restrictions: For all data usage, AT&T may temporarily slow data speeds during times of network congestion. Plan is not eligible for Stream Saver. For content we can identify as video, wireless streaming speed will be slowed to a max of 1.5Mbps, Standard Definition quality (about 480p). Video speed is capped at this amount, regardless of network device is on (for example 4G LTE). Ability to stream, video resolution, and other data usage (including speed) are not guaranteed, may vary, and be aﬀected by a variety of other factors. Other restrictions apply. Tethering/mobile hotspot use prohibited (except Connected Cars). UNLIMITED TALK: Phones only. Includes calls w/in DCA. Service may be terminated for excessive roaming (see Wireless Customer Agreement at att.com/wca). Unlimited Talk to Canada and Mexico: Phones only. Includes unlimited International Long Distance (ILD) calling from DCA to Mexico and Canada. You may be charged for calls to special or premium service numbers. Calls to Other Countries: Includes ILD service that can be used to call countries other than Canada and Mexico. Per-minute pay-per-use rates apply unless you have an ILD service package. Rates subject to change w/o notice. For rates, see att.com/worldconnect. UNLIMITED TEXT: Standard Messaging – Phones only. Requires compatible device. Includes unlimited messages up to 1MB in size within DCA to more than 190 countries for text messages and 120 countries for picture & video messages. AT&T may add, change, & remove included countries at its discretion w/o notice. Messages sent through applications may incur data or other charges. See att.com/text2world for details. Advanced Messaging: Sender and recipient(s) must be AT&T postpaid wireless customers with HD Voice accounts, capable devices, have their devices turned on & be within AT&T- owned and operated DCA (excludes third-party coverage). Includes unlimited messages up to 10MB in size. Other restrictions apply & can be found at att.com/advancedmessaging.
GENERAL WIRELESS SERVICE TERMS: Subject to Wireless Customer Agreement (att.com/wca). Service is not for resale & is intended for use primarily within DCA. If AT&T does not enforce any of the terms or restrictions of its service oﬀerings, it is not a waiver of AT&T’s right to enforce those terms or restrictions. AT&T reserves the rights to enforce all terms & restrictions at any time. If AT&T determines your use of services violates any of the applicable terms or policies found in the Wireless Customer Agreement, we may in our sole discretion suspend, modify, terminate or restrict your service. Coverage: Coverage map shows high level approximation of areas included in and out of plan. For the most current coverage info for your area, check wireless.att.com/coverageviewer. Coverage may include areas that are served by unaﬃliated carriers & not on AT&T’s owned and operated network (oﬀ-net). Coverage is subject to change without notice.Network Management: All AT&T service is subject to AT&T network management policies. See att.com/broadbandinfo for details. Off-Net Usage: International and domestic off-net (roaming) data usage may be at 2G speeds. Excessive Oﬀ-Net Usage: You get an oﬀ-net (roaming) usage allowance for each service. If you exceed the allowance, your service(s) may be restricted or terminated.Other Restrictions & Charges: Other restrictions apply & may result in service termination. If you purchased a device that requires a term commitment, an Early Termination Fee applies if you cancel service after the first 14 days & before your term ends. See att.com/equipment ETF for details on what fee may apply for your device & how the fee is prorated over time. Activation/upgrade fee per line (up to $45) & deposit may apply. Credit approval may be required. AT&T reserves the right to suspend or terminate service to your account, place any non-complying device on an appropriate plan, and/or add any other required element of a plan. Other Monthly Charges: Apply per line & may include taxes, federal/state universal service charges, Regulatory Cost Recovery Charge (up to $1.25), gross receipts surcharge, Administrative Fee, & other government assessments which are not government-required charges. Additional one-time charges may apply. See att.com/additionalcharges for more details on other charges. For full service terms and conditions visit att.com/wirelessterms.
CHOICE ALL INCLUDED PACKAGE: Ends 4/13/19. Available only in the U.S. (excludes Puerto Rico and U.S.V.I.). 1st & 2nd year Pricing: $45/mo for first 12 mos. only. After 12 mos. or loss of eligibility, then prevailing rate applies (currently $110/mo.), unless cancelled or changed prior to end of the promo period. Pricing subject to change. $5/mo. discount: Must enroll in autopay & paperless bill within 30 days of TV activation to receive bill credit starting in 1-3 bill cycles. First time credit will include all credits earned since meeting offer requirements. Must maintain autopay/paperless bill and valid email address to continue credits. No credits in 2nd year for autopay & paperless bill. Includes: CHOICE All-Included TV Pkg., monthly service and equipment fees for one Genie HD DVR, and standard pro installation. Exclusions: Price excludes Regional Sports Fee of up to $8.49/mo. (which is extra & applies in select markets to CHOICE and/or MÁS ULTRA and higher Pkgs.), applicable use tax expense surcharge on retail value of installation, custom installation, equipment upgrades/add-ons (min. $99 one-time & $7/mo. monthly fees for each extra receiver/DIRECTV Ready TV/Device), and certain other add'l fees & charges. Different offers may apply for eligible multi-dwelling unit customers.
DIRECTV SVC TERMS: Subject to Equipment Lease & Customer Agreements. Must maintain a min. base TV pkg of $29.99/mo. Programming, pricing, terms and conditions subject to change at any time. Some offers may not be available through all channels and in select areas. Visit directv.com/legal or call for details.
Offers may not be combined with other promotional offers on the same services and may be modified or discontinued at any time without notice. Other conditions apply to all offers.
Read Your Neighbors’ Reviews of AT&T in Knoxville
5 stars | Based on 36 Reviewsout of
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LANDON Reviewed ATT Reviews
Everything was easy to set up with really friendly Customer service. Aside from it being activated 3 days later than promised, I'll still give 5 stars.
REBBECA Reviewed ATT Reviews
I ordered internet and cable to be installed on Saturday, 7/2/16. It took all day and two technicians. At least they were nice. Instead of cable, a technician for DirecTV showed up, told me I couldn't have it due to line-of-sight issues. I didn't order DirecTV, I ordered cable. I tried to call to report the mistake, and COULD NOT get anyone to answer the phone.
LYNN Reviewed ATT Reviews
Big upgrade from my Comcast service. Fast and reliable. Thanks.
KATI Reviewed ATT Reviews
I had trouble with my wifi connection and an AT&T service man came to my house and helped me so much. He was extremely nice and willing to fix the problem. He even refused to leave my house with any mess that he had made. He was very personal and always kept my best interest in mind.
ANTONIO Reviewed ATT Reviews
The service is great
STEFANIE Reviewed ATT Reviews
I loved My service so much in Houston that I chose them again for my move to Tennessee!
WILLIAM Reviewed ATT Reviews
It"s a lot slower than Comcast. But i am somewhat satisfied.
ANDREW Reviewed ATT Reviews
Very satisfied either my service. They were extremely professional and knew how to handle the situation that arose.
SALLY Reviewed ATT Reviews
So far, the performance of the equipment is great!
GERALD Reviewed ATT Reviews
So far great service!
JASON Reviewed ATT Reviews
Very determined tech installed for us.
BARBARA Reviewed ATT Reviews
Chad from At&t friendly, work very hard, quick and very, very, very efficient. You should have more workers like Chad. I'm very please with the services. Thanks a lot for a well done Job.
DONNA Reviewed ATT Reviews
I am very happy with my AT&T service. Everyone has been very helpful, courteous and professional.
JENNIFER Reviewed ATT Reviews
Wonderful service, have had no trouble, technician was helpful. Only problem was the deal we had signed up for was not completely accurate when they came to install our service, we spent more money than we had planned on.
JACOB Reviewed ATT Reviews
Service was great, guy who came out to set up my internet was knowledgeable and professional.
VIGHTER Reviewed ATT Reviews
I was impressed with the level of professionalism demonstrated by the technician (Ray) that installed my service. Also, the customer service personnel whom I spoke to was extremely helpful.
JONATHAN Reviewed ATT Reviews
Ok so far. More expensive for a slower speed than WOW. The installer was VERY professional, knowledgeable and courteous. The set up had problems with the registration looping.
CODY Reviewed ATT Reviews
Just moved and was worried about getting everything set up, AT&T went out of their way to make it a smooth process and everyone from the call center to the tech was great!! Awesome services and they get an A++. I Recommend to anyone... Not even pushy about selling either!! Thanks AT&T!!
KELLECE M Reviewed ATT Reviews
Everything is great I am so happy I switched from Comcast. Great Customer Service! Love Love Love Uverse
HALEY Reviewed ATT Reviews
All the staff is extremely helpful. My internet service is not the best but I will stay with the company.
JARED Reviewed ATT Reviews
Timely, efficient, and a job well done.
REBECCA Reviewed ATT Reviews
I had Direct TV before (couldn't take the satellite with me) because I moved to an apartment, but before that I had Comcast. Both of those are not as good at the AT&T U-verse that I have now. When I called to talk to someone about getting the service, cost and a bill question, the customer service representatives were very helpful and friendly. Overall, the TV stations are clearer, more channels, no interruptions when it storms, my internet speed, wireless, is fast and I'm actually saving about $70-$80 a month in cost for cable, internet and phone. When I tell my friends how many channels I'm getting and how much I'm saving they are wowed by it. My son also moved around the same time that I did and I talked him into getting AT&T U-verse. He and the family are enjoying it also. That's my two cents and I'd recommend AT&T U-Verse to anyone.
JOHN Reviewed ATT Reviews
Installation was very good, tech did a very good job setting up equipment even thro we had a cable failure up the street while he was here. This week I had a modem problem that was taken care of by another tech. Thanks for a good service dept.
ANGELIA Reviewed ATT Reviews
Installer could not have been more polite and helpful.
PAUL Reviewed ATT Reviews
So far everything is working as expected, no complaints. The technician who came to our house to set up everything seemed to be knowledgeable and explained everything well.
MICHELE Reviewed ATT Reviews
happy with the customer experience and the installation process.
KRISTA Reviewed ATT Reviews
My home service is great! Internet is perfect and tv is awesome, but I do wish that the on demand had more of a selection.
JADE Reviewed ATT Reviews
Customer care was excellent over the phone and the technician was VERY helpful!! Very happy with the service and have been a happy AT&T for over 10 years :)
KEVIN Reviewed ATT Reviews
I have yet to use my subscription. I signed up on June 12, 2014 and still haven't been able to get it installed. I was told by the sales person that it would be no later than June 16th but received an email stating it would be today, June 26th. When I called to see if I could get that date moved up I was told I would receive a call back and never did. Finally received a call yesterday stating installation would not be today because there were issues with the terminal box and they didn't have an ETA on when I would have my service. The two stars provided, one for the various recommendations of other people and one for each person I've contacted has been polite. But no one seems to have an answer or are able to help.
ADRIAN Reviewed ATT Reviews
what started as a bad experience was made right by a supervisor.
TAYLOR Reviewed ATT Reviews
Install technician dd an excellent job! Also spoke with Shane on the phone and he was also incredibly helpful.
HANNAH Reviewed ATT Reviews
My AT&T products and services are working fine so far. The first person I talked to prior to setting up service was very friendly and helpful. The next couple of people weren't quite as knowledgeable or easy to understand. The self installation was easy but definitely should not have cost what it did.
ANTHONY Reviewed ATT Reviews
Excellent customer service, excellent technician that answers all questions fully. I can't begin to describe how much better the interaction with AT&T has been over the craziness at Comcast. I feel very good about my decision to go with AT&T.
TRAVIS Reviewed ATT Reviews
Sooooo much better than Xfinity!
MEGHAN Reviewed ATT Reviews
The technician who came to my house to install my Internet was very helpful and thorough! Wonderful customer service! LOVE AT&T!
ALYSA Reviewed ATT Reviews
The young man who set up my service was fantastic. Typically those long calls are cringe worthy but he was gregarious and kind. Wonderful service!