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Anderson Store 4711 S Scatterfield Rd, Anderson, IN 46013

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Read Your Neighbors’ Reviews of AT&T in Anderson

4.3 out of 5 stars | Based on 6 Reviews

BARBARA Reviewed ATT Reviews

My window for installation was 11am to 1pm. I was at my new apt at 10:30 and about 1:00 I received a call saying the techs were really busy and my window would be 1pm to 3pm. I was ok with that, but then customer service called and told me that they wouldn't be able to install that day 7/29 at all and I would need to reschedule. I replied that I had made the appt early enough that I wouldn't be without service when I moved into my new place. I was moving in the next day. I told him to please try to find a suitable solution. He told me he understood my frustration and it was just a small inconvenience that was when I became unhappy. He called back and said they could come out early the next morning. I was ok with that. But I was even happier when Corey called before I left the new apt and said he was on his way. He was terrific!!! He changed my thoughts about the service, but nobody seemed to know what the other person was doing. But in the end I was happy with the outcome. Just thought you might want to let customer relations know that telling a frustrated customer it's a small problem isn't the best response. Again Corey should be valued as he was able to make the long wait and frustration not so important.

LISA N Reviewed ATT Reviews

I have never had a bad experience w/any staff at AT&T. As a matter of fact...they all go above and beyond to keep their customers, they listen, respond and never treat you like a statistic or a number! Thank you for having such wonderful and caring staff who always go the extra mile! Lisa

PAUL Reviewed ATT Reviews

We have used ATT before so we trust the will be a great service again.

ALEX Reviewed ATT Reviews

the tech that came set everything up nice and the service was great the internet works awesome and pleased

JENNY Reviewed ATT Reviews

Quick and friendly customer service. Impressive internet speeds.

CANDIE Reviewed ATT Reviews

My rating on my service with ATT is Important proud to be with ATT for all my service's.ATT makes my life easier.I give my 5 stars for all around service Thanks Candie DiMaggio