Get AT&T Services |
Get AT&T Services | Call 1-877-667-2509
Get AT&T Services |
Get AT&T Services | Call 1-877-667-2509
33% of ALL HOME CONNECTIONS customers in Kentucky choose AT&T Internet speeds up to 100 Mbps.
Limited availability in select areas. May not be available in your area. Call to see if you qualify.
Order AT&T Internet NowCall 1-877-667-2509
† Percentage is based on the number of AT&T Internet sales made with ALL HOME CONNECTIONS, an AT&T Authorized Retailer, between January 1, 2017 and July 31, 2018 and on the geographic service location provided at the time of the sale.
When you think of a big city, Louisville doesn't often come to mind. Which is a pity, because it's the biggest city in Kentucky and the hometown of knockouts like Jennifer Lawrence and Muhammad Ali, so you'd think it would get more street cred. Louisville is anything but a podunk town—sure, we take pride in our quaint traditions, Southern hospitality, and fantastic comfort food (anyone for a good Hot Brown?), but Louisvillians know that a city that can host an event like the Kentucky Derby every year lives life in the fast lane. Still not convinced?
Louisville: "Hold my mint julep."
If you're not really into the controlled chaos at Churchill Downs, you can still catch the pre-party, Thunder Over Louisville—the largest annual fireworks show in America (4th of July fireworks? Those are cute). During the other 11 months of the year you can explore Mammoth Cave, or chug down the Ohio river in the Belle of Louisville riverboat. And if you can't quite get into the mint julep, stop at the Two Keys for an Old Fashioned or a bourbon, because there's SO much bourbon here. Please drink some bourbon.
If you're new in town and are stuck at home eating a bucket of Kentucky Fried Chicken by candlelight among a sea of boxes, don't worry—it's going to get so much better. Especially when you discover that AT&T dominates the Louisville internet scene, and it's no wonder: with speeds up to 100Mbps1 offered in the area, you can download a movie in seconds or stream a Louisville Cardinals game with no lag whatsoever. That's what's known as slugging it out of the park.
1Geographic and service restrictions apply to AT&T Internet services. Not all speeds available in all areas. Call or go to www.att.com/internet to see if you qualify.
Speeds Up to 100 Mbps*
when bundled, plus taxes & equip. fee
12 mo agmt, other qualifying service (min $19/mo) & combined bill req’d. $10/mo equip fee applies. Incl 1TB data/mo. $10 chrg for each add’l 50GB (up to $100/mo)†
for 12 mos when bundled, + taxes & equip fee
w/12 mo agmt, other qualifying svc (min $19/mo) & combined bill. $10/mo equip fee applies Incl 1TB data/mo. $10 chrg for each add’l 50GB (up to $100/mo)†
4G LTE data
Price is for one line
Prices after discount with AutoPay and Paperless bill. Discount starts w/in 2 bills. AT&T may temporarily slow data speeds when the network is busy.
for 12 mos plus taxes and RSN fee
w/ 24-mo. agmt & other qualifying AT&T svc (min. $30/mo). Autopay & Paperless bill req’d. Pay $74.99/mo plus taxes until discounts start. Prices higher in 2nd year.
*$19.95 ACTIVATION, EARLY TERMINATION FEES ($20/MO. FOR TV; $15/MO. FOR INTERNET) FOR EACH MONTH REMAINING ON AGMT., EQUIPMENT NON-RETURN & ADD’L FEES APPLY. Price after $10/mo. autopay & paperless bill and $10/mo. bundle discounts for up to 12 mos each. Discounts start w/in 3 bills. New approved residential customers only (equipment lease req'd). Credit card req'd. Restr’s apply.
^Limited availability in select areas. May not be available in your area. Call to see if you qualify.
Geographic and service restrictions apply to AT&T Internet services. Call to see if you qualify.
$40 Internet Offer: Price for Internet (768k-100M) for new residential customers when bundled with another qualifying AT&T service (DIRECTV, U-verse TV, AT&T TV or AT&T Phone or postpaid AT&T wireless). Prorated ETF ($180) applies if Internet is disconnected before end of 12 months. Must maintain all bundled services to receive advertised pricing. Additional Fees & Taxes: Excludes cost-recovery charges, where applicable and $10/mo equipment fee. Activ/Installation: $35 activation fee (self-install) or $99 installation (full tech install) may apply. Credit restrictions apply. Pricing subject to change. Subj. to Internet Terms of Service at att.com/internet-terms.
†Unlimited data allowance may also be purchased separately for an add’l $30/mo., or maintain a bundle of TV & Internet on a combined bill and receive unlimited internet data at no add’l charge. For more info, go to www.att.com/internet-usage
CHOICE 1-YR ALL INCLUDED PACKAGE W/ OTHER ELIG. SVC: Ends 1/20/20. Available only in the U.S. (excludes Puerto Rico and U.S.V.I.). 1st & 2nd year Pricing: $59.99 for first 12 mos. only. After 12 mos. or loss of eligibility, then prevailing rate applies (currently $110/mo for CHOICE All Included), unless cancelled or changed prior to end of the promo period. Pricing subject to change. $5/mo. autopay/paperless bill discount: Must enroll in autopay & paperless bill within 30 days of TV activation to receive bill credit starting in 1-3 bill cycles. First time credit will include all credits earned since meeting offer requirements. Must maintain autopay/paperless bill and valid email address to continue credits. No credits in 2nd year for autopay/paperless bill. $10/mo. bundle discount: Internet: Reqs new or existing svc. Excludes DSL. 12- mo. agmt req’d for new customers. Prorated ETF (up to $180) and Equipment Non-Return fees apply. Wireless: Consumers only. Sold separately. Reqs new or existing AT&T postpaid svc on elig. plan (excl. Lifeline) on a smartphone, phone or AT&T Wireless Internet device (excl. voice-only AT&T Wireless Internet). Both svcs: Eligible svc must be installed/activated w/in 30 days of TV activation and svc addresses must match to receive bill credit starting in 1-3 bill cycles. First time credit will include all credits earned since meeting offer requirements. Must maintain both qualifying svcs to continue credits. No credits in 2nd year for bundled services. Includes: CHOICE All Included TV Pkg, monthly service & equipment fees for one Genie HD DVR, and standard pro installation. Exclusions: Price excludes Regional Sports Fee of up to $8.49/mo. (which is extra & applies to CHOICE and/or MÁS ULTRA and higher Pkgs.), applicable use tax expense surcharge on retail value of installation, custom installation, equipment upgrades/add-ons (min. $99 one-time & $7/mo. monthly fees for each extra receiver/DIRECTV Ready TV/Device), and certain other add’l fees & charges. Different offers may apply for eligible multi-dwelling unit and telco customers.
DIRECTV SVC TERMS: Subject to Equipment Lease & Customer Agreements. Must maintain a min. base TV pkg of $29.99/mo. Programming, pricing, terms and conditions subject to change at any time. Some offers may not be available through all channels and in select areas. Visit directv.com/legal or call for details.
Offers may not be combined with other promotional offers on the same services and may be modified or discontinued at any time without notice. Other conditions apply to all offers.
©2019 AT&T Intellectual Property. All Rights Reserved. AT&T, Globe logo, DIRECTV, and all other DIRECTV marks contained herein are trademarks of AT&T Intellectual Property and/or AT&T affiliated companies. All other marks are the property of their respective owners.
AT&T UNLIMITED &MORESM PLAN: Monthly plan charge ($45 for single line; $75 multi-line) & monthly per-device access charges apply. Data Restrictions: For all data usage, AT&T may temporarily slow data speeds during times of network congestion. Plan is not eligible for Stream Saver. For content we can identify as video, wireless streaming speed will be slowed to a max of 1.5Mbps, Standard Definition quality (about 480p). Video speed is capped at this amount, regardless of network device is on (for example 4G LTE). Ability to stream, video resolution, and other data usage (including speed) are not guaranteed, may vary, and be aﬀected by a variety of other factors. Other restrictions apply. Tethering/mobile hotspot use prohibited (except Connected Cars). UNLIMITED TALK: Phones only. Includes calls w/in DCA. Service may be terminated for excessive roaming (see Wireless Customer Agreement at att.com/wca). Unlimited Talk to Canada and Mexico: Phones only. Includes unlimited International Long Distance (ILD) calling from DCA to Mexico and Canada. You may be charged for calls to special or premium service numbers. Calls to Other Countries: Includes ILD service that can be used to call countries other than Canada and Mexico. Per-minute pay-per-use rates apply unless you have an ILD service package. Rates subject to change w/o notice. For rates, see att.com/worldconnect. UNLIMITED TEXT: Standard Messaging – Phones only. Requires compatible device. Includes unlimited messages up to 1MB in size within DCA to more than 190 countries for text messages and 120 countries for picture & video messages. AT&T may add, change, & remove included countries at its discretion w/o notice. Messages sent through applications may incur data or other charges. See att.com/text2world for details. Advanced Messaging: Sender and recipient(s) must be AT&T postpaid wireless customers with HD Voice accounts, capable devices, have their devices turned on & be within AT&T- owned and operated DCA (excludes third-party coverage). Includes unlimited messages up to 10MB in size. Other restrictions apply & can be found at att.com/advancedmessaging.
GENERAL WIRELESS SERVICE TERMS: Subject to Wireless Customer Agreement (att.com/wca). Service is not for resale & is intended for use primarily within DCA. If AT&T does not enforce any of the terms or restrictions of its service oﬀerings, it is not a waiver of AT&T’s right to enforce those terms or restrictions. AT&T reserves the rights to enforce all terms & restrictions at any time. If AT&T determines your use of services violates any of the applicable terms or policies found in the Wireless Customer Agreement, we may in our sole discretion suspend, modify, terminate or restrict your service. Coverage: Coverage map shows high level approximation of areas included in and out of plan. For the most current coverage info for your area, check wireless.att.com/coverageviewer. Coverage may include areas that are served by unaﬃliated carriers & not on AT&T’s owned and operated network (oﬀ-net). Coverage is subject to change without notice.Network Management: All AT&T service is subject to AT&T network management policies. See att.com/broadbandinfo for details. Off-Net Usage: International and domestic off-net (roaming) data usage may be at 2G speeds. Excessive Oﬀ-Net Usage: You get an oﬀ-net (roaming) usage allowance for each service. If you exceed the allowance, your service(s) may be restricted or terminated.Other Restrictions & Charges: Other restrictions apply & may result in service termination. If you purchased a device that requires a term commitment, an Early Termination Fee applies if you cancel service after the first 14 days & before your term ends. See att.com/equipment ETF for details on what fee may apply for your device & how the fee is prorated over time. Activation/upgrade fee per line (up to $45) & deposit may apply. Credit approval may be required. AT&T reserves the right to suspend or terminate service to your account, place any non-complying device on an appropriate plan, and/or add any other required element of a plan. Other Monthly Charges: Apply per line & may include taxes, federal/state universal service charges, Regulatory Cost Recovery Charge (up to $1.25), gross receipts surcharge, Administrative Fee, & other government assessments which are not government-required charges. Additional one-time charges may apply. See att.com/additionalcharges for more details on other charges. For full service terms and conditions visit att.com/wirelessterms.
$40 Internet Offer: Ends 12/31/19. Price for Internet 300 for new residential customers in AT&T Fiber markets when bundled with another qualifying AT&T service (TV/AT&T Phone/Wireless). Promotional pricing for first 12 months only. After 12 mos., the rate increases to $60/mo unless canceled by customer prior to end of 12 mos. Prorated ETF ($180) applies if Internet is disconnected before end of 12 mos. Must maintain bundled qualifying services with matching service address to receive advertised pricing. Additional Fees & Taxes: Excludes cost-recovery charges, where applicable, and a $10/mo equipment fee. Credit restrictions apply. Pricing subj to change. Select MDU residents, AT&T Employees/Retirees not eligible. Subj. to Internet Terms of Service at att.com/internet-terms.
Plus, get professional activation help and expert setup of your new device.
For service details and eligible areas, See details.
Same Day Delivery: Available for orders placed by 4 p.m. local time by calling the number on this page. Must purchase and activate eligible device with wireless service agreement and qualifying voice and/or data plan. Requires account holder present, at least 18 years of age with government-issued photo ID. Limited to select zip codes in Atlanta, Austin, Baltimore, Birmingham, Boston, Charlotte, Chicago, Cincinnati, Cleveland, Columbus, Dallas, Denver, Detroit, Fresno/Visalia, Greater New York, Hartford, Houston, Indianapolis, Jacksonville, Kansas City, LaFayette LA, Las Vegas, Little Rock, Los Angeles, Louisville, Memphis, Miami, Milwaukee, Minneapolis, Nashville, New Haven, New Jersey, New Orleans, Oklahoma City, Orlando, Philadelphia, Phoenix, Pittsburgh, Portland OR, Providence, Raleigh, Sacramento, Salt Lake City, San Antonio, San Diego, San Francisco, Seattle, St. Louis, Tampa, Tulsa, and Washington, DC. Other geographic and service restrictions apply. AT&T or an authorized provider will contact customer to schedule up to 60 minutes to deliver and set up eligible device. No charge to customer for AT&T Ready to Go delivery. AT&T Ready to Go delivery is non-transferable, has no cash value, and cannot be redeemed for cash or applied as payment to an AT&T account. AT&T not responsible for lost or damaged software or data. Subject to wireless service agreement. Activation/upgrade, early termination and other fees, and restrictions may apply. Offer subject to change.
$40 Internet 300 Offer: Ends 1/20/20. New residential Internet customers in eligible AT&T Fiber markets. Pricing for first 12 months only. Price requires bundle with another qualifying AT&T service (TV (Uverse or DIRECTV)/AT&T Phone/postpaid Wireless). Pricing for first 12 months only. After 12 mos., the rate increases to $60/mo unless canceled by customer prior to end of 12 months. Prorated ETF ($180) applies if Internet is disconnected before end of 12 months. Must maintain bundled qualifying services with matching service address to receive advertised pricing. Other charges: Excludes cost-recovery charges, where applicable. Credit restrictions apply. Pricing subj to change. Select MDU residents, AT&T Employees/Retirees not eligible. Subj. to Internet Terms of Service at att.com/internet-terms.
†Unlimited data allowance may also be purchased separately for an add’l $30/mo., or maintain a bundle of TV & Internet on a combined bill and receive Unlimited Internet data ($30 value) at no add’l charge. For more info, go to www.att.com/internet-usage.
††Internet speed claims represent maximum network service capability speeds. Actual customer speeds are not guaranteed and may vary based on several factors. For more information, go to www.att/com/speed101.
Offers may not be combined with other promotional offers on the same services and may be modified or discontinued at any time without notice. Other conditions apply to all offers.
Bardstown Rd Store 3014 Bardstown Rd, Louisville, KY 40205
Breckenridge Ln Store 128 Breckenridge Lane, Louisville, KY 40207
Outer Loop Store 4426 Outer Loop, Louisville, KY 40219
Hurstbourne Pkwy Store 1890 S Hurstbourne Pkwy Suite 1, Louisville, KY 40220
Shelbyville Rd Store 7801 Shelbyville Rd, Louisville, KY 40222
Holiday Manor Store 4936 US Hwy 42, Louisville, KY 40222
Middletown Store 13315 Shelbyville Rd, Louisville, KY 40223
Enjoy 6315 Poplar Tree Court Unit E, Louisville, KY 40228
Mud Lane Store 5006 Mud Lane Suite 100, Louisville, KY 40229
Summit Plaza Store 4007 Summit Plaza Dr, Louisville, KY 40241
Factory Lane Store 12923 Factory Lane, Louisville, KY 40245
Dixie Hwy Store 6661 Dixie Hwy, Louisville, KY 40258
Valley Station Store 10717 Dixie Highway, Louisville, KY 40272
Fern Creek Store 6529 Bardstown Rd, Louisville, KY 40291
Tyler Center Store 12605 Taylorsville Rd., Louisville, KY 40299
Complete the form below to submit your review.
Technician arrived promptly, did all work in a professional manner. Was helpful in explaining features of the product.
is the best!!!
Service has been great so far! Moved from CT and much prefer AT&T to Cablevision. Installation was fast and the gentlemen couldn't have been nicer.
I love it that I choose ATT the service is great. I don't have any issues what's so ever. My family has been having ATT as well w/o any issues. I recommend ATT.
Nice technician, but couldnotmakethe installation for the Internet and the televisions installers never arrived.
The service is great when it works. The day we had installed and a few days after we kept having to restart the receiver every time we turned on the TV. I called the tech that installed it as well as his supervisor but never heard back from either of them
Very user friendly, not just the equipment but the employees too! They were very knowledgeable and were able to meet my needs with no pressure to get the most expensive package. Setup was fast too!
customer survives was great but the internet speed is not so great it fill a lot slower then it was when we hat time warner
The installer was excellent.
Love the internet service.
Had excellent service from first call to installation. Installer was very professional and knowledgeable and friendly. The only problem was the sales person did not ask me if I wanted to keep my phone number and it got changed and had to wait two weeks to get it back.
Very friendly and knowledgeable service!
You guys the best!
Great service & speed
Great service! Also the tech that came out and set everything up for us was wonderful. Very nice, polite and helpful. Very satisfied with the service. Thank you!!
Im so glad it was easy for me to get cable and internet at my new place and keep just internet for my child to use. I wouldn't choose any other place
Everything is working out great! Phone correspondence was easy and friendly and the tech was professional and helpful. Satisfied. Thank you!
It took you all almost 2 weeks to get someone to install the internet but the technition was great!!
I had a lot of issues with the installation but in the end, they did try hard to make it right. So far I am pleased with my internet and tv.
I really enjoy my AT&T service. It's reliable and if I have any problem they fix it immediately.
I absolutely love my new service with at&t. My cable works great and i have all the channels i want and so much more, i also have internet and it as well works perfect. Shout out to at&t!:)
Good service and friendly technician
Efficient and high speed
The rep I spoke to about setting up service was very polite, and helpful. The serviceman that set up the hardware was punctual and knowledgeable. Setting up service was very easy and enjoyable. I am disappointed in 18mbs being the fastest internet only option available. I would gladly pay more for higher internet speeds. Overall I had a good experience, but I hope that they increase speeds for their internet only plans because I would be very interested in upgrading. Thanks!
I love it! Best service thus far
Excellent service; very professional discussion of my needs and quick turn around time for install which went smoothly
No problems keep up the good work. Thanks
Pleased with the service
Our installation rep was amazing. Had no trouble with installation or service at all. Will never go with another company!
They had to do some extra work for a signal but they were prompt and professional. No complaints here.
Installation was a long and drawn out process. The technician showed up bright and early at 9:00 a.m. and, I thought to myself, we are off to a great start. I thought I'd be able to get into work fairly quickly. I was wrong. Installation took all day, with a short time out for the thunderstorm that rolled through. The technician finally left at 5:06 p.m. Through it all, the technician was very polite and diligent. Not how I had planned to spend a vacation day.
So far I'm mostly happy. I was told I had paid for guaranteed 18 mb but I haven't been getting 18 all the time. I hope it improves because I work from home and I need fast internet.
Internet service is great when it's working. Has went out a few times, but has been efficient here lately.
My internet runs great! It is very fast and I can do basically anything I want to online quickly! I did have trouble getting my internet hooked up, they rescheduled multiple times and I spoke to a few rude customer service/IT people. Finally though, I spoke to a supervisor who had everything set up to be fixed in less than 24 hrs and was very nice! The guy who came out to install the internet was super nice and made sure everything worked before leaving. Overall I am happy with my new AT&T Uverse service.
Cable is great! Internet is fast. I have great services.
I used to work a lot, but now with AT&T I enjoy my TV lot, they have too many channels you can enjoy it too with low price.
My technician was great! He went the extra mile. He cleaned up his mess and was super polite.
Worst customer service. Spent two hours on the phone talking to an Indian woman one minute saying one thing then an American saying another. Customer service rep told me I'd get a discount for 18mbps for the same as 6mbps after messing up my install date and changing it by a week without telling me. Bill came through for 18mbps at regular price and American rep had no idea what she was talking about and was dismissive. Don't believe their pricing, it's a bait and switch. Go with TWC.
your installer was knowledgeable and polite. But no one ever came to bury my cable. I had to call several times. My neighbors are very inconvenienced to have to keep moving your cable every time they'd like to mow their yard. I think you should fire all the people that answer your telephone. all of them had the idea its not my problem. maybe a little more training would be nice. I finally spoke with a supervisor who understood the problem and was so nice about it. I think you have some serious customer service issues. the situation became so ridiculous your supervisor credited my account for my first month. you did not make a very good first impression
I absolutely love how affordable Uverse is! And love how it's set up, no cable wires all over the place.
Even after the issues on the day of installation , I was glad I called customer service, they were more than happy to take care of my issues and service has been working great since installation. Glad I made the switch!
I had to reschedule my appointment on the day of the appointment. It was EASILY rescheduled through three text messages. I can't wait to finally have in the house and working. I will not only be saving $70.00 a month, but I have more channels. I have not experienced customer service like this at TWC. My family and friends told me to make the switch..... I waited too long! I'm looking forward to a working with ATT
The internet is not bad, the tech guy who installed the router is an expert, i know this because i used to do his job back in my country. HOWEVER your sales are liars telling me that i will get dedicated FIBER connection!!! Worse lie was when i asked that sales lady if the bandwidth she is talking about is in MegaBITS or in MegaBYTES!!! she told me its MegaBYTES!!!!! i asked her twice to make sure she heard me! You can fool someone else but not me. Check that call that you recorded when i ordered U-verse... I will use this plan for now... but not for long
Love the option of streaming from your phone, I can use my account and watch from anyone's TV, and recording to the DVR from my phone. Installation was painless and fast.
we had a few problems with our internet and had to have a couple of different people come out and they were all professional and polite and efficient. now that we have it fixed i love it and could kick myself for staying with time warner so long!
The best service I've had yet!!! My family absolutely loves the cable. Overall service simply incredible!!!
I'm N love with my service
I am a former twc customer and very glad I made the switch! I've had such a positive experience with att! Ive told all my family and friends about the quality of service and how friendly everyone has been! I see myself keeping my services with att for a very long time! I give them a A+!
The service is well. I had troubles will installation but called for assistance and everything was good. No problems with service thus far.
Service is great installation was fast glad I made the switch to At&t.
Nice fast internet service. Awesome customer service . I would recommend to everyone who needs' Internet , TV, And Home Phone. Thank you all.
Uverse is the way to go. I've tried many others internet options and providers. AT&T remains the best.
I have internet hooked up which works great, was told I don't have cable service available even tho the installer said I am already wired for it and the townhouse two doors down has cable thru At&t
I love Uverse! The installation was very quick, and my installer Landon was very professional and knowledgeable. He insured I was comfortable with my new service and encouraged me to call his cell for any problems. Thank you for your assistance and service!!
Excellent service. On time, courteous and knowledgeable. Just hope the service overall rates as high. Kudos!
The guy arrived on time and completed all the work in a neat and timely fashion. I'm very satisfied with installation.
Super job great work love it at&t
thank you for everything AT& T we appreciate your service and will continue to stay with AT&Tthe tech came to my home were polite and friendly and explained everything to me.
Great customer service
Great service and great price! The employee that installed my services was friendly and efficient. I also LOVE the tech support and reminders through text! I would recommend AT&T to everyone!
The technician that came to my house was friendly, knowledgable, and punctual. He explained everything, and was in and out in a timely manner. My service works great and fits all of my needs for a great price, I wouldn't go with anyone else!
My technician, Will, was beyond accommodating and friendly. He made an extra effort to make sure he was covering all his bases and options while trying to set up my connection, which was not easy. He walked me through what he was doing step by step and was thorough in his explanation of my service. He did an excellent job!
When I called and set up our service I was told I would get 6 mbps and after arriving at our new home, our internet wasn't working at all. They came over to fix it and told us they don't know why we were told we could get that plan, because in our area we can only get three. They said they lowered our plan for us, which I hope they did. I was disappointed with this but the help has always been helpful and pleasant.
We had great service on the phone and the installer was knowledgeable and friendly!
We have been very pleased with the service we have received from AT&T. The tech was very personable and we haven't had any issues so far. Thanks!
So far our experience have been great with AT&T.
internet works great! Installation took a little while longer than anticipated, however, installer was nice and helped in getting our home network set up and secure!
Wonderful service from the technician!! He went above and beyond!!!
I AM TRUELY PLEASED WITH MY ATT PHONE AND INTERNET SERVICE. I WAS SCHEDULED FOR AN INSTALLATION APPOINTMENT WITHIN 2 DAYS OF CONTACT. THE SERVICEMAN WAS PROMPT, FRIENDLY, AND HE TOOK EXTRA CARE TO MAKE SURE EVERYTHING WAS CORRECT AND IN ORDER. HE TOOK TIME TO EXPLAIN EVERYTHING HE WAS DOING, HOW TO OPERATE THE EQUIPMENT, AND HOW TO CONTACT HIM FOR QUESTIONS OR ANY PROBLEMS. I HAVE HAD NO CONCERNS OR PROBLEMS THUS FAR.
Looking forward to my internet installation. Long lead times have me waiting almost a full month before I can get it. Also, would switch my TV service over, but all the nodes are full in my neighborhood. Hoping upgrades are coming soon!
Awesome !! No complains about ATT customer service over phone this time.
We had a slow start with the Internet and getting techs out here. I am not real happy with the Internet, but it is all we can get. Thanks agains to the Supervisor that got the ball rolling.
The customer service is so friendly and they do not stop until every issue has been addressed. They even call back and follow up to ensure the service is up to where it needs to be. I am completely satisfied switching from time Warner to AT&T.
Feeling VERY frustrated and impatient with repeated errors. I have finally found a couple of kind and patient employees to deal with problems and try to solve them..,still not solved but trying to be patient!
Great customer service...just takes a really long time for the installation
My At & T internet connections keeps losing the connection and has to continuously recover whatever page I am on. The initial set up of my equipment was awesome because the tech who came out and installed everything was extremely knowledgeable and stay here to make sure that everything was up and running. The price is much better that the local cable company Time Warner.
I switched to AT&T and am very satisfied, especially with the customer service. The guys always listen to your requests and very fast to accommodate them.
it is a fast Internet it cool
The installation went smoothly. The installer quickly resolved the issue when the work order did not include information for all three televisions. My only thought is that I should have gone with one of the faster internet options since I can tell a difference when streaming videos on my computer.
Service was excellent and on time.
The installer and all of the AT&T customer service and customer care associates, that I dealt with, were very pleasant and professional. It was a real pleasure to conduct business with each and every one of them (Robert, Dean, Star, Margie and Ben-installer).
So far the internet service has been good and the customer service has been excellent. However, it was frustrating to take of work to wait for a service technician who came well after the service window. Regardless, he was very helpful and amiable while working with us.
I just have used the U-verse in one week only, but I am very satisvercaion on it, not only the speed but also stable was professionalism.
Good service if you will take the time to understand how to use ATT's online support, chat and telephone support system. My service has been uninterrupted. The special offers are very helpful. Robert M
There was a little miscommunication but AT&T keep in touch. They gave the best customer service that won me over! Thanks AT&T :-)