Find AT&T Internet Options for Richmond
33% of ALL HOME CONNECTIONS customers in Kentucky choose AT&T Internet plans with speeds between 50 and 100 Mbps.
Limited availability in select areas. May not be available in your area. Call to see if you qualify.
Get Up to Speed with AT&T InternetCall 1-855-317-3171
† Percentage is based on the number of AT&T Internet sales made with ALL HOME CONNECTIONS, an AT&T Authorized Retailer, between January 1, 2017 and July 31, 2018 and on the geographic service location provided at the time of the sale.
AT&T Plans & Packages in Richmond
Check Availability for AT&T's fastest Internet plans.
^Limited availability in select areas. May not be available in your area. Go to att.com/getfiber to see if you qualify.
^Limited availability in select areas. May not be available in your area. Call to see if you qualify.
Find Your Closest AT&T Provider
Richmond Store 470 Eastern Byp Suite 106, Richmond, KY 40475
Geographic and service restrictions apply to AT&T Internet services. Call or go to www.att.com to see if you qualify.
$40 Internet Offer: Price for Internet speed tiers (10M to 100M) for new residential customers when bundled with another qualifying AT&T service (TV/AT&T Phone/Wireless). Pricing includes Wi-Fi Gateway. Must maintain a qualifying bundle and service addresses must match to receive advertised pricing. Prorated ETF ($180) applies if Internet is disconnected before end of 12 months Activ/Installation: $35 activation fee (self-install) or $99 installation (full tech install). Credit restrictions apply. Pricing subject to change.
†Unlimited data allowance may also be purchased separately for an add’l $30/mo., or maintain a bundle of TV & Internet on a combined bill and receive Unlimited Internet data ($30 value) at no add’l charge. For more info, go to www.att.com/internet-usage.
INTERNET SVC: AT&T Internet, formerly known as AT&T U-verse, is high speed internet provided over an advanced digital network.
AT&T UNLIMITED &MORESM PLAN: Monthly plan charge ($45 for single line; $75 multi-line) & monthly per-device access charges apply. Data Restrictions: For all data usage, AT&T may temporarily slow data speeds during times of network congestion. Plan is not eligible for Stream Saver. For content we can identify as video, wireless streaming speed will be slowed to a max of 1.5Mbps, Standard Definition quality (about 480p). Video speed is capped at this amount, regardless of network device is on (for example 4G LTE). Ability to stream, video resolution, and other data usage (including speed) are not guaranteed, may vary, and be aﬀected by a variety of other factors. Other restrictions apply. Tethering/mobile hotspot use prohibited (except Connected Cars). UNLIMITED TALK: Phones only. Includes calls w/in DCA. Service may be terminated for excessive roaming (see Wireless Customer Agreement at att.com/wca). Unlimited Talk to Canada and Mexico: Phones only. Includes unlimited International Long Distance (ILD) calling from DCA to Mexico and Canada. You may be charged for calls to special or premium service numbers. Calls to Other Countries: Includes ILD service that can be used to call countries other than Canada and Mexico. Per-minute pay-per-use rates apply unless you have an ILD service package. Rates subject to change w/o notice. For rates, see att.com/worldconnect. UNLIMITED TEXT: Standard Messaging – Phones only. Requires compatible device. Includes unlimited messages up to 1MB in size within DCA to more than 190 countries for text messages and 120 countries for picture & video messages. AT&T may add, change, & remove included countries at its discretion w/o notice. Messages sent through applications may incur data or other charges. See att.com/text2world for details. Advanced Messaging: Sender and recipient(s) must be AT&T postpaid wireless customers with HD Voice accounts, capable devices, have their devices turned on & be within AT&T- owned and operated DCA (excludes third-party coverage). Includes unlimited messages up to 10MB in size. Other restrictions apply & can be found at att.com/advancedmessaging.
GENERAL WIRELESS SERVICE TERMS: Subject to Wireless Customer Agreement (att.com/wca). Service is not for resale & is intended for use primarily within DCA. If AT&T does not enforce any of the terms or restrictions of its service oﬀerings, it is not a waiver of AT&T’s right to enforce those terms or restrictions. AT&T reserves the rights to enforce all terms & restrictions at any time. If AT&T determines your use of services violates any of the applicable terms or policies found in the Wireless Customer Agreement, we may in our sole discretion suspend, modify, terminate or restrict your service. Coverage: Coverage map shows high level approximation of areas included in and out of plan. For the most current coverage info for your area, check wireless.att.com/coverageviewer. Coverage may include areas that are served by unaﬃliated carriers & not on AT&T’s owned and operated network (oﬀ-net). Coverage is subject to change without notice.Network Management: All AT&T service is subject to AT&T network management policies. See att.com/broadbandinfo for details. Off-Net Usage: International and domestic off-net (roaming) data usage may be at 2G speeds. Excessive Oﬀ-Net Usage: You get an oﬀ-net (roaming) usage allowance for each service. If you exceed the allowance, your service(s) may be restricted or terminated.Other Restrictions & Charges: Other restrictions apply & may result in service termination. If you purchased a device that requires a term commitment, an Early Termination Fee applies if you cancel service after the first 14 days & before your term ends. See att.com/equipment ETF for details on what fee may apply for your device & how the fee is prorated over time. Activation/upgrade fee per line (up to $45) & deposit may apply. Credit approval may be required. AT&T reserves the right to suspend or terminate service to your account, place any non-complying device on an appropriate plan, and/or add any other required element of a plan. Other Monthly Charges: Apply per line & may include taxes, federal/state universal service charges, Regulatory Cost Recovery Charge (up to $1.25), gross receipts surcharge, Administrative Fee, & other government assessments which are not government-required charges. Additional one-time charges may apply. See att.com/additionalcharges for more details on other charges. For full service terms and conditions visit att.com/wirelessterms.
CHOICE ALL INCLUDED PACKAGE: Ends 12/31/18. Available only in the U.S. (excludes Puerto Rico and U.S.V.I.). 1st & 2nd year Pricing: $45/mo for first 12 mos. only. After 12 mos. or loss of eligibility, then prevailing rate applies (currently $105/mo.), unless cancelled or changed prior to end of the promo period. Pricing subject to change. $5/mo. discount: Must enroll in autopay & paperless bill within 30 days of TV activation to receive bill credit starting in 1-3 bill cycles. First time credit will include all credits earned since meeting offer requirements. Must maintain autopay/paperless bill and valid email address to continue credits. No credits in 2nd year for autopay & paperless bill. Includes: CHOICE All-Included TV Pkg., monthly service and equipment fees for one Genie HD DVR, and standard pro installation. Exclusions: Price excludes Regional Sports Fee of up to $7.49/mo. (which is extra & applies in select markets to CHOICE and/or MÁS ULTRA and higher Pkgs.), applicable use tax expense surcharge on retail value of installation, custom installation, equipment upgrades/add-ons (min. $99 one-time & $7/mo. monthly fees for each extra receiver/DIRECTV Ready TV/Device), and certain other add'l fees & charges. Different offers may apply for eligible multi-dwelling unit customers.
DIRECTV SVC TERMS: Subject to Equipment Lease & Customer Agreements. Must maintain a min. base TV pkg of $29.99/mo. Programming, pricing, terms and conditions subject to change at any time. Some offers may not be available through all channels and in select areas. Visit directv.com/legal or call for details.
Offers may not be combined with other promotional offers on the same services and may be modified or discontinued at any time without notice. Other conditions apply to all offers.
Read Your Neighbors’ Reviews of AT&T in Richmond
5 stars | Based on 13 Reviewsout of
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EDWARD Reviewed ATT Reviews
AT&T all the Way! The Teck was the BEST !! Came back to my home and worked again for about 20mins! Got it going just the Best! Thank you AT&T !!
SUSAN Reviewed ATT Reviews
AT&T has excellent customer service and that is why I have been a customer for ten years and continue to be a customer. I have 7 phones on my account and rarely have any issues and if I have had an issue, it was resolved with one phone call. I have recently moved and was able to have AT&T internet installed. The quality of service I expect is there, I'm able to streamline shows on my TV and the wifi connection for my phone and laptop work very well with little to no lagging. Other providers can try to tempt me with less expensive plans (that are only temporary) but I'll stick to where I have excellent service as well as excellent customer service because that means a lot, especially in this day and time when customer service has taken a back seat to lower prices.
ASHLEY Reviewed ATT Reviews
It has been a great experience switching to AT&T.
ASHLEY Reviewed ATT Reviews
I haven't had any problems with my internet service I love it. It's fast an I'm able to use all of my electronics on it.
MELODY Reviewed ATT Reviews
I always have loved att services and products....would recommend them to anyone
ERIC Reviewed ATT Reviews
Scott, the technician that performed the install, was friendly and efficient. I'm very pleased with the entire experience.
MISTY Reviewed ATT Reviews
Just signed up for internet with AT&T and their Customer Service operators and tech workers have been amazing. Great support and great service!
MARY Reviewed ATT Reviews
AT&T has been excellent. I have the u verse Internet service and I couldn't be happier. Thanks for the great service!
COLIN Reviewed ATT Reviews
Great service. Installation was very easy and the internet speeds are right on par.
CHRISTIE Reviewed ATT Reviews
I've been an AT&T customer for several years. Always happy with their service!!
AMANDA Reviewed ATT Reviews
So far the service is great and me and my family are very happy with att.
KARIE Reviewed ATT Reviews
I called the customer service department for technical support. I spoke to someone who waked me through steps to try and get my router connected to the server, which it wouldn't do. We did it on all three phone jacks that are in my home. He then said that he believed it was a problem with my phone jack, he told me he would be sending a technical support person to my house the next day from 12-4. So the next day I sat at my home from 12-4 waiting, no one ever showed up. I called the same customer service number at 4:30, they told me there was no ticket written out for someone to come to my home, and that no one could make it to my home until another week and a half, without Internet service. I was not one bit happy. I do not like being lied to. Especially when I am paying for these services. The man helping me gave me a small amount of compensation on my bill for the long period of time I am having to go without Internet. But that doesn't make up for the total and complete inconvience of the situation.
CASSIE Reviewed ATT Reviews
Service was down for a few days but other than that, it has been great. Fast speed, excellent customer service. I'm very please with the whole overall service.