ATT Providing Free Service to Fire Victims
Many victims have already suffered from the horrible fires that have beset many Californians, and the final count isn’t over yet. When these types of tragedies occur, victims need to be in touch with family, insurance agencies, and many other contacts, which is hard to do if you’ve just experienced a fire. AT&T is there for you, so you are covered and connected. For victims who were displaced by the fires, AT&T offers a variety of free services, like voice mail and call forwarding for 30 days, free of charge! Individuals who are displaced by fires can access this service simply by calling 1-888-338-3291. If you call after business hours, leave a message with your contact information so a representative can get back to you. Because many victims will find that they do not have a way to send or receive calls, AT&T is stepping up. Not only are these services free, but installation is free as well so you can access the means of communication for 30 days. This makes those emergency calls happen.
The communication features that you can access allow you all the essentials. With call forwarding you can choose any phone number that you want all your calls forwarded to. You can also get remote call forwarding, so you can dial in to direct calls wherever you want them to go. With the message center, fire victims can leave greetings that update callers on their status, as well as retrieve messages that where left on your home phone. You can access the message center from any location.
The Vice President and General Manager of AT&T West, Melba Muscarolas, said “The necessity to communicate with family, friends and loved ones becomes even more vital during a crisis." She added, "The voice mail equipment is located inside the AT&T core network and facilities which are outside of the fire damaged area. With call forwarding, fire victims can direct incoming calls to their home to the telephone number of their choice to ensure they are receiving their phone calls.”